Longcheng Ruihao Hotel

Longcheng Ruihao Hotel Reviews

Longcheng Ruihao Hotel

No. 2, east changhong road, Fangshan District, Beijing, 102488, ChinaView Hotel Details
Longcheng Ruihao Hotel
Longcheng Ruihao HotelLongcheng Ruihao HotelLongcheng Ruihao Hotel
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Longcheng Ruihao Hotel Guest Reviews

4.7/5
Outstanding
940 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(940)
Positive reviews(930)
Reviews with photos/video(467)
Delicious breakfast(212)
Easy to get around(119)
Friendly front desk staff(77)
Awesome amenities(71)
Convenient parking(64)
Close to metro(61)
Perfect for business trips(15)
Delicious buffet(12)
Negative reviews(10)
CR_Lim
Queen Room With Memory Foam Mattress
Stayed in Apr 2024
Couples
23 review
3.0/5
Posted on Apr 8, 2024
Very bad attitude for front desk staff, face looks like you own her millions during check in, second day in the hotel's restaurant also with very bad attitude. The location is far from the city.
Response from Property: 【NPS消费者满意度4.81】【精品早餐60余种】【TOTO品牌洁具】【免费停车100余位】We are very sorry to hear that you were not satisfied with the reception and restaurant staff during your stay. As a hotel that values quality of service, we understand how important the attitude of our staff is to the guest experience and are taking immediate steps to ensure this does not happen again.
Roberta
Queen Room With Memory Foam Mattress
Stayed in Jul 2024
Solo travelers
1 review
1.2/5
Posted on Jul 4, 2024
Terrible! It was saying on the website the hotel might be worse because of construction but it actually is totally awful. Expensive and doesn’t look like the pictures. It’s difficult connecting to wifi, there is noise all day coming from the workers, the room had an awful smell, even though we were given a portable air conditioner by the staff, the included breakfast wasn’t that good and the view from the room was bad. Definetely not worth the price! Couldn’t ask for refund because I don’t speak Chinese unfortunately. Do not recommend!
Response from Property: 【營養早餐】【免費洗衣】很抱歉給您帶來不好的體驗,酒店現在改造情況您是瞭解的,很歡迎您還是選擇了我們。每間房都配有WIFI,如果您第一時間和前台説出問題,我相信前台會第一時間幫您解決。也很抱歉我們六七十種的早餐裏都沒能抓住您的胃。儘管您不會説中文,前台也會用高科技的軟件幫您解決任何事情。也希望我們改造完後能再次和您見面!
Afonso
Cozy Room (2 beds)
Stayed in Jun 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jul 1, 2024
The breakfast was quite good and the staff helped us with our request to call a taxi, which was highly appreciated. Overall, good for a one night stay.
Response from Property: 【免費停車】【交通便利】美好的事物總是讓人印象深刻,流連忘返,沒有什麼比‘下次再來’更讓人感動與興奮了,龍城酒店不僅客房超標配,並且綜合配套設施也非常完善,設有可以供客人免費使用的洗衣房,內有洗衣機以及烘乾機,另設有中小型會議室,可依據您不同的使用需求各項服務。歡迎您隨時關注我們,希望您下次來能給您帶來新的體驗,期望您下次來做客,再次感謝~
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Family
1 review
1.0/5
Posted on Apr 26, 2024
if there was a negative star, i would definitely give it. it was the most horrendous hotel experience we have ever had! To name a few: The subways rush over in front our windows every 5 minutes; there is no shower at all, you have to shower over the toilet!!!!! The room is very tiny and dark! The entire facility smells like cigarettes even though our room was smoke free! we booked two nights, had to leave after the first sleepless night due to the unbearable experience!!!! Trip.com should definitely delist it!
Response from Property: 【停车方便】【美味早餐】【位置优越】【免费洗衣】Sorry for the unsatisfactory experience, next time you can choose our superior room, so that the room is not only spacious but also intelligent. Can meet your needs. Our proximity to the metro is also an advantage of our location. If you have trouble sleeping, you can ask the front desk for earplugs. I wish you a good sleep, a good meal, happy every day.
Aya
Queen Room With Memory Foam Mattress
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 10, 2024
😍😍😍 nice place very tidy and the staff are very friendy
Response from Property: 【貼心服務】【免費洗衣】感謝您的5分好評,酒店提供寬大免費停車場,衹需在前台掃碼即可,豐富美味早餐、可口的小吃、咖啡也非常值得您品嚐,房間浴室智能霧化玻璃窗,為每一位客人提供舒適整潔的入住環境以及優質的服務,一直是我們對客服務宗旨。您的支持是我們繼續前進的動力,希望您點點收藏關注,我們誠摯的歡迎您再次光臨,祝、生活愉快!
MAMADOU MALICK GUEYE
Queen Room With Memory Foam Mattress
Stayed in Feb 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 28, 2023
I appreciated the hotels. It’s cool and clean . For sure I will be back again there in my next trip
Response from Property: Dear guest, thank you for your recognition of our hotel. It is our greatest honor that you are satisfied with your stay in this hotel. The hotel has a comfortable space and environment. The basic electronic equipment of the hotel is perfect, free buffet breakfast is provided, and the service of the hotel is very good. Thank you again for your affirmation of this hotel. I look forward to your next visit and wish you a pleasant journey.
Pasindu
Queen Room With Memory Foam Mattress
Stayed in Jul 2023
Travel with friends
3 review
1.5/5
Posted on Jul 22, 2023
The washroom drainage pipes are blocked and the water is stuck inside the washing room. Once complained nothing was fixed for the entire 4 nights. The room is old and the sheets were never changed for the entire stay at the hotel. Not recommended to stay based on hotel facilities, but with the location it is close to the metro station.
Response from Property: First of all, it is an honor to thank you for staying at our hotel. We are also sorry for the bad experience you had during your stay. We will actively correct any issues you have raised and prevent such phenomena from happening again. Please also give us a chance to make corrections. I'm very sorry#
Guest User
Smart Queen Room
Stayed in Sep 2023
Solo travelers
2 review
3.5/5
Posted on Oct 8, 2023
clean and very near to mrt station.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Jan 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 27, 2022
very nice place, I enjoyed being there, helpful stuff
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的點評,期待再次光臨,祝您旅途愉快
soh
Cozy Room (2 beds)
Stayed in Aug 2023
Other
1 review
4.2/5
Very Good
Posted on Sep 3, 2023
Value for money
Response from Property: 謝謝您的好評,我們會繼續努力,期待您的下次光臨~
khajiev13
Smart Queen Room
Stayed in Jul 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Very nice hotel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Smart Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
This hotel left me with a very good impression. The location is convenient and it is very convenient to travel. The room is clean and tidy, and the bed is comfortable, which allows people to get a good rest. The hotel service is also very thoughtful, the staff is warm and friendly, and responds promptly. The cost performance is also very high. It is a satisfactory accommodation experience, highly recommended!
Original TextTranslated by Google
Response from Property: [Late-night porridge arrives] [Free laundry] [Nutritious breakfast] Thank you for your recognition of our service. We hope to give our family a more perfect stay experience, so our hotel is now fully upgraded and renovated to improve the shortcomings of some facilities as a whole. I hope to give you a different stay experience after the upgrade. Thank you for your understanding and support during the hotel upgrade and renovation! I wish you a smooth life!
Guest User
Smart Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is large, clean and the environment is very good. There is a subway station right outside. When checking out, I asked the waiter for two bottles of water to drink on the way. The waiter gave it to me very quickly. The service is very good!!!
Original TextTranslated by Google
Response from Property: [Late-night porridge arrives] [Free laundry] [Nutritious breakfast] Thank you for your recognition of our service. We hope to give our family a more perfect stay experience, so our hotel is now fully upgraded and renovated to improve the shortcomings of some facilities as a whole. I hope to give you a different stay experience after the upgrade. Thank you for your understanding and support during the hotel upgrade and renovation! I wish you a smooth life!
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The hotel is clean and hygienic. The service is excellent. Every staff member is very enthusiastic. The rooms are well soundproofed and have windows. The environment is also good. This hotel is really worth staying at at this price. I will come again next time.
Original TextTranslated by Google
Response from Property: [Late-night porridge arrives] [Free laundry] [Nutritious breakfast] Thank you for your recognition of our service. We hope to give our family a more perfect stay experience, so our hotel is now fully upgraded and renovated to improve the shortcomings of some facilities as a whole. I hope to give you a different stay experience after the upgrade. Thank you for your understanding and support during the hotel upgrade and renovation! I wish you a smooth life!
Anonymous User
Queen Room With Memory Foam Mattress
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The sanitation is very clean, the service is in place, the lady at the front desk is very enthusiastic, the buffet breakfast is also delicious, and there is free laundry service. Very satisfied.
Original TextTranslated by Google
Response from Property: [Late-night porridge arrives] [Free laundry] [Nutritious breakfast] Thank you for your recognition of our service. We hope to give our family a more perfect stay experience, so our hotel is now fully upgraded and renovated to improve the shortcomings of some facilities as a whole. I hope to give you a different stay experience after the upgrade. Thank you for your understanding and support during the hotel upgrade and renovation! I wish you a smooth life!