Atour Hotel (Joy City, Chaoyang Road, Beijing) Guest Reviews
4.8/5
Excellent
2822 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2822)
Positive reviews(2794)
Reviews with photos/video(224)
Classy environment(375)
Delicious breakfast(242)
Quiet & comfortable(204)
Friendly front desk staff(154)
Convenient parking(76)
Perfect for business trips(74)
Well designed(58)
Garden view(46)
Negative reviews(28)
Guest User
Kiki Familyu Double Bed Room
Stayed in Jan 2025
Family
1 review
3.7/5
Posted on Jan 17, 2025
The staff were very helpful. Even though we had already checked out, we were in a rush to catch our next flight and didn’t have time to eat outside. When the staff found out, they offered to let us order takeout and sit in their restaurant to eat. Since our internet connection was poor, we asked if we could borrow their phone to place the order. Without hesitation, they handed us their phone, helped us find good food nearby, and told us to wait in the restaurant. They even arranged for the takeout to be delivered directly to us. Their politeness, attitude, and service were truly outstanding. We really want to say thank you and apologize for the trouble caused!
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Response from Property: We are very encouraged to receive such a fair evaluation from you. Atour, we want to be the best and the only one. Thank you for your insight and for becoming our Atour member. Believe us, you will not be disappointed in any Atour in the country. Atour is full of surprises. Thank you for your support. I hope to get your 5-point praise. Welcome to visit Atour Hotel, Joy City, Chaoyang Road, Beijing again next time. See you next time~ and give Doer a 5-point praise next time.
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Paul She
Superior King Bed
Stayed in Sep 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Very convenient and close to the train station very quiet neighborhood the hotels clean and the breakfast is very good 
Response from Property: Dear guest, hello! Duoer is very happy to see your good comments! The fatigue of the day seems to have disappeared. We will do every service detail carefully. Providing the best service for your family is what Duoer should do. I sincerely look forward to your next experience.
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JoanneFanggz
Superior King Bed
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Very clean and modern hotel located in chaoyang district. Closely located to various places of attraction. Would come back again
Response from Property: After reading your feedback word by word, Duoer was extremely happy, just like a long-awaited horse finally met a Bole who appreciated it! From your words, Duoer can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. The feelings and satisfaction of you and your family are the greatest affirmation for us! We will continue to work hard! Atour, a home on the journey, let's meet next time~~
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Guest User
Wooden Double Bed Room
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 9, 2023
ATOUR hotel is very comfortable & clean. Staffs are really helpful & kind. Will opt for Atour again should we travel to China again.
Response from Property: Being able to receive such a pertinent evaluation from you also makes us feel encouraged. At Atour, we strive to be the best and the only one. Believe us, no Atour store in the country will let you down. At Atour, there are many things that will not disappoint you. An unexpected surprise. Thank you for your support. I hope to get your 5-point praise. You are welcome to visit again next time. I look forward to meeting you next time ~ and give Duoer a 5-point praise next time.
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Guest User
Superior King Bed
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel room is clean and tidy, and the staff here are friendly and they are always willing to help. The hotel location is convenient for ordering ** and good for all kinds of transportations. Would love to recommend this hotel. ☺️
Response from Property: Thank you for your 5-point review of Duoer's. Thank you for your trust and support. Duoer believes that guests are family members, so that every trip you take feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again. Duoer is waiting for your return.
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Guest User
Superior King Bed
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 24, 2024
Clean, simple, to the point. Rooms are a bit small and the sound proofing leaves much to he desired, but that's to be expected at this price point. Overall, a great one night stay.
Response from Property: We are very encouraged to receive such a fair evaluation from you. Atour, we want to be the best and the only one. Thank you for your insight and for becoming our Atour member. Believe us, you will not be disappointed in any Atour in the country. Atour is full of surprises. Thank you for your support. I hope to get your 5-point praise. Welcome to visit Atour Hotel, Joy City, Chaoyang Road, Beijing again next time. See you next time~ and give Doer a 5-point praise next time.
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Wei Zheng
Superior King Bed
Stayed in Mar 2024
Family
9 review
4.7/5
Amazing
Posted on Apr 3, 2024
This is located within walking distance of Chaoyang Joy City, a mega mall with lots of eating and shopping options. The hotel has been refurbished recently and it is well-decorated and furnished. It was definitely a comfortable stay here.
Response from Property: Thank you for your comments~ Atour as the leader of the humanistic hotel, adhering to the value of "rejecting mediocrity", so from site selection to design, from hardware to software "only do the first", thank you for seeing Duoer's efforts! Looking forward to your visit again~~
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Tina
Wooden Double Bed Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Very near to Chaoyang train station.
The staff super friendly, they helped me call taxi and they send me to my room in case I lost.
Their service better than 5 star hotel.
I will definitely stay there again when I visit Beijing.
Response from Property: 親愛的朵友,感謝親對我們的認可,親,小朵悄悄的告訴你哦~ 亞朵可是超五星的服務和設施哦~ 亞朵的裝修風格簡約清新,最重要的是亞朵非常注重品質和細節,力求完美啊~ 裝修都是以原木為主,更顯樸實和自然,乾淨和整潔是提供給客人一個良好入住條件的首要前提,必須乾淨和整潔哦~ 我們歡迎親經常來亞朵坐坐,聊聊天,喝喝茶,看看書… 一定常來哦~
SENG
Wooden Double Bed Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 30, 2023
Staff were very helpful. Room service were promptly provided. Breakfast were excellent.
Response from Property: Did the guest officer accidentally click the wrong score?/(ㄒoㄒ)/~~! However, being able to receive your evaluation also makes us feel very encouraged. At Atour, we strive to be the best and the only one. Thank you for your discerning ability to become our Atour member. Believe us, any Atour store in the country will do the same. You will not be disappointed at Atour. At Atour, there are many unexpected surprises. Welcome to visit again next time and look forward to meeting you next time~ And give Duoer a 5-point praise next time!
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Yaoxian C.
Executive King Room
Stayed in Dec 2024
Couples
3 review
4.7/5
Amazing
Posted on Jan 12, 2025
nearby joy city.
Response from Property: 入境尤似歸故里,亞朵作為您“在路上的家”,旨在提供人文、温暖、有趣的服務,倡導鄰里服務.如果能看到您的5分好評朵兒們可是更加歡喜呢。始於酒店。不止於酒店,不忘初心,方得始終!希望您路過的城市都有一家亞朵,能讓您有個温暖港灣。
Guest User
Superior King Bed
Stayed in Mar 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Always everything good . Safety choice
Response from Property: 感謝親在百忙之中給朵兒們做的點評,您的鼓勵是我們前進的動力。亞朵是一家以閲讀和人文攝影為主題的人文酒店,小主您真的是用心的將您的入住體驗分享出來了,您的鼓勵和支持,是推動朵兒們前進的目標,朵兒們會更加努力的做好服務品質,感謝您對亞朵的喜愛與信任,朵兒們會一直在這裏等您回來,期待您再次入住亞朵酒店!
Cloud Summer
Executive King Room
Stayed in Oct 2023
Couples
3 review
4.7/5
Amazing
Posted on Oct 17, 2023
Clean and quiet, with modern cozy settings
Response from Property: Did the guest officer accidentally click the wrong score?/(ㄒoㄒ)/~~! However, being able to receive your evaluation also makes us feel very encouraged. At Atour, we strive to be the best and the only one. Thank you for your discerning ability to become our Atour member. Believe us, any Atour store in the country will do the same. You will not be disappointed at Atour. At Atour, there are many unexpected surprises. Welcome to visit again next time and look forward to meeting you next time~ And give Duoer a 5-point praise next time!
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Sovanratana
Executive King Room
Stayed in Dec 2023
Couples
5 review
4.0/5
Very Good
Posted on Dec 23, 2023
nice place
Response from Property: Thank you for your heart-warming review! We just hope to provide the most comfortable and convenient accommodation environment for our loved ones on the road. The Plant mattress and the bare cotton four-piece set help Duoer protect her mother's quality sleep, while the Sahe three-piece bathing set helps Duoer take care of her mother's soft skin. Doers have always believed that there is always a need for sublimation of body and soul. Bamboo Residence is a book carefully selected by Duoer for parents. It can enrich the soul during leisure time. The key point is that members can scan the code to borrow it home for reading for free. Every Atour store across the country can return it. A heart-warming cup at the front desk. Tea hopes to dispel the fatigue and discomfort of the journey. Duo'er thanks you for your thoughtfulness and company. If you could give us five points, Duo'er would be even happier. Looking forward to meeting you again~~Bi Xin
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Guest User
Kiki King Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Super good hotel, excellent service, comfortable environment, this hotel makes me feel like home, full of praise! The front desk lady is very considerate and nice. We left something in the room and called the lady to send it directly to our home by SF Express. Thank you so much! I will stay at this Atour again when I come to Beijing in the future! Like 👍!
Original TextTranslated by Google
Response from Property: 親愛的很開心給了滿分的好評與肯定,朵兒們很感動了。您用簡單而又讚美的一句“很好”就概括了您對朵兒們的認可,真的好開心喔!酒店有竹居供您閲讀,有出塵提供洗衣,有相照提供豐盛健康的早餐,房間提供體研究所的洗護沐,還有書籍供您閲讀,還有很多我們期待您來體驗喔!
Guest User
Superior King Bed
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The staff is friendly and conscientious. It is very convenient to get a taxi. The small courtyard is also beautiful. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your recognition of us. Let me tell you quietly~ Atour has super five-star service and facilities~ The decoration style of Atour is simple and fresh. The most important thing is that Atour pays great attention to quality and details and strives for perfection~ The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the primary prerequisites for providing guests with good accommodation conditions. They must be clean and tidy~ We welcome you to come to Atour often to sit, chat, drink tea, read books... Be sure to come often~