Atour Hotel (Joy City, Chaoyang Road, Beijing)

Atour Hotel (Joy City, Chaoyang Road, Beijing) Reviews

Atour Hotel (Joy City, Chaoyang Road, Beijing)

Ganluyuan No.57, Chaoyang District, Beijing, ChinaView Hotel Details
Atour Hotel (Joy City, Chaoyang Road, Beijing)
Atour Hotel (Joy City, Chaoyang Road, Beijing)Atour Hotel (Joy City, Chaoyang Road, Beijing)Atour Hotel (Joy City, Chaoyang Road, Beijing)
Check available rooms for your travel dates
We Price Match
1 night

Atour Hotel (Joy City, Chaoyang Road, Beijing) Guest Reviews

4.8/5
Excellent
2417 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(2417)
Positive reviews(2392)
Reviews with photos/video(198)
Classy environment(381)
Delicious breakfast(213)
Quiet & comfortable(179)
Friendly front desk staff(137)
Awesome amenities(100)
Convenient parking(68)
Well designed(47)
Perfect for business trips(26)
Negative reviews(25)
JoanneFanggz
Superior King Bed
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Very clean and modern hotel located in chaoyang district. Closely located to various places of attraction. Would come back again
Response from Property: After reading your feedback word by word, Duoer was extremely happy, just like a long-awaited horse finally met a Bole who appreciated it! From your words, Duoer can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. The feelings and satisfaction of you and your family are the greatest affirmation for us! We will continue to work hard! Atour, a home on the journey, let's meet next time~~
Guest User
Wooden Double Bed Room
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 9, 2023
ATOUR hotel is very comfortable & clean. Staffs are really helpful & kind. Will opt for Atour again should we travel to China again.
Response from Property: Being able to receive such a pertinent evaluation from you also makes us feel encouraged. At Atour, we strive to be the best and the only one. Believe us, no Atour store in the country will let you down. At Atour, there are many things that will not disappoint you. An unexpected surprise. Thank you for your support. I hope to get your 5-point praise. You are welcome to visit again next time. I look forward to meeting you next time ~ and give Duoer a 5-point praise next time.
Guest User
Superior King Bed
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel room is clean and tidy, and the staff here are friendly and they are always willing to help. The hotel location is convenient for ordering ** and good for all kinds of transportations. Would love to recommend this hotel. ☺️
Response from Property: Thank you for your 5-point review of Duoer's. Thank you for your trust and support. Duoer believes that guests are family members, so that every trip you take feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again. Duoer is waiting for your return.
Guest User
Superior King Bed
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 24, 2024
Clean, simple, to the point. Rooms are a bit small and the sound proofing leaves much to he desired, but that's to be expected at this price point. Overall, a great one night stay.
Response from Property: We are very encouraged to receive such a fair evaluation from you. Atour, we want to be the best and the only one. Thank you for your insight and for becoming our Atour member. Believe us, you will not be disappointed in any Atour in the country. Atour is full of surprises. Thank you for your support. I hope to get your 5-point praise. Welcome to visit Atour Hotel, Joy City, Chaoyang Road, Beijing again next time. See you next time~ and give Doer a 5-point praise next time.
Guest User
Superior King Bed
Stayed in Mar 2024
Family
7 review
4.7/5
Amazing
Posted on Apr 3, 2024
This is located within walking distance of Chaoyang Joy City, a mega mall with lots of eating and shopping options. The hotel has been refurbished recently and it is well-decorated and furnished. It was definitely a comfortable stay here.
Response from Property: Thank you for your comments~ Atour as the leader of the humanistic hotel, adhering to the value of "rejecting mediocrity", so from site selection to design, from hardware to software "only do the first", thank you for seeing Duoer's efforts! Looking forward to your visit again~~
Tina
Wooden Double Bed Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Very near to Chaoyang train station. The staff super friendly, they helped me call taxi and they send me to my room in case I lost. Their service better than 5 star hotel. I will definitely stay there again when I visit Beijing.
SENG
Wooden Double Bed Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 30, 2023
Staff were very helpful. Room service were promptly provided. Breakfast were excellent.
Response from Property: Did the guest officer accidentally click the wrong score?/(ㄒoㄒ)/~~! However, being able to receive your evaluation also makes us feel very encouraged. At Atour, we strive to be the best and the only one. Thank you for your discerning ability to become our Atour member. Believe us, any Atour store in the country will do the same. You will not be disappointed at Atour. At Atour, there are many unexpected surprises. Welcome to visit again next time and look forward to meeting you next time~ And give Duoer a 5-point praise next time!
Guest User
Superior King Bed
Stayed in Mar 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Always everything good . Safety choice
Cloud Summer
Executive King Room
Stayed in Oct 2023
Couples
3 review
4.7/5
Amazing
Posted on Oct 17, 2023
Clean and quiet, with modern cozy settings
Response from Property: Did the guest officer accidentally click the wrong score?/(ㄒoㄒ)/~~! However, being able to receive your evaluation also makes us feel very encouraged. At Atour, we strive to be the best and the only one. Thank you for your discerning ability to become our Atour member. Believe us, any Atour store in the country will do the same. You will not be disappointed at Atour. At Atour, there are many unexpected surprises. Welcome to visit again next time and look forward to meeting you next time~ And give Duoer a 5-point praise next time!
Sovanratana
Executive King Room
Stayed in Dec 2023
Couples
4 review
4.0/5
Very Good
Posted on Dec 23, 2023
nice place
Response from Property: Thank you for your heart-warming review! We just hope to provide the most comfortable and convenient accommodation environment for our loved ones on the road. The Plant mattress and the bare cotton four-piece set help Duoer protect her mother's quality sleep, while the Sahe three-piece bathing set helps Duoer take care of her mother's soft skin. Doers have always believed that there is always a need for sublimation of body and soul. Bamboo Residence is a book carefully selected by Duoer for parents. It can enrich the soul during leisure time. The key point is that members can scan the code to borrow it home for reading for free. Every Atour store across the country can return it. A heart-warming cup at the front desk. Tea hopes to dispel the fatigue and discomfort of the journey. Duo'er thanks you for your thoughtfulness and company. If you could give us five points, Duo'er would be even happier. Looking forward to meeting you again~~Bi Xin
Guest User
Superior King Bed
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Very good. The service attitude and quality are very good. It's shocking that four-star hotels now have five-star services. Hahahaha. The lady's attitude is really good. She also upgraded our room and it was very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, seeing your comments makes us full of confidence and joy. We are a humanistic hotel with the theme of reading and local photography. Atour serves tea 100% and brings you the warmth of home. We believe that guests are family members, so that you can feel the neighborhood service and feel more intimate. Our hotel has a special laundry room where you can wash clothes for free. There is a place to hang clothes in the laundry room~~~ Atour is your home away from home on your journey. Welcome to experience it!
Anonymous User
Superior King Bed
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The lobby has a very nice aroma, good service attitude, complete facilities, rich breakfast, and a wide variety of late-night porridge. 👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: I have been looking for him for thousands of times, but when I look back, he is standing in the dim light. Dear family, it is the happiest thing for Duoduo to bring you a satisfactory stay experience. Thank you for your patient evaluation and praise. The beauty of life lies in this light joy. It is a great happiness to meet you in the vast sea of ​​people. Duoduo will wait for you to come home.
Guest User
Superior King Bed
Stayed in Aug 2024
Other
5 review
5.0/5
Outstanding
Posted on Aug 25, 2024
I stayed away for a week due to special reasons. Because there was no Atour near the activity area, I tried different hotels every day in the past few days and was completely unsatisfied. I was also unwell and had not slept well for several days. I quickly and decisively chose Atour on the weekend. It is always so clean and reassuring. The smell of toiletries can eliminate half of the fatigue, and the other half is eliminated by Atour's comfortable bedding and room environment. I was fully revived in Atour on a weekend. Thank you very much to the two front desk girls for arranging such a quiet and comfortable room for me to rest. This kind of thoughtful service is like two little suns for me who is already exhausted! I wish you a smooth life and work in the future! My first choice is basically Atour wherever I go. It is safe, clean, comfortable, good service, and complete facilities. I will continue to choose it in the future!
Original TextTranslated by Google
Response from Property: Thank you for your careful and heartwarming comments. We are serious about satisfying you. We are also grateful for your company and support along the way. We hope that you can regard Atour as your second home when you go out in the future, because in Atour you can experience the warmth, kindness and comfort of home. All your praises are the driving force for our progress. We will also unswervingly provide more considerate services to let more families know us. Duoer looks forward to meeting you again!
Guest User
Superior King Bed
Stayed in Aug 2024
Other
9 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Atour is our family's first choice for travel. My daughter is a loyal fan of Atour. There are various soft drinks in the small refrigerator for free, as well as Atour cookies. The service is also very good and very reassuring. It rained heavily today, and the hotel thoughtfully helped to delay the check-out. Thank you.
Original TextTranslated by Google
Response from Property: Dear Duo friends: Hello, we value every guest's experience and every online review. Duoer wants to express her feelings: accept that there are places in life that you cannot reach even if you are determined, and this is true for everyone; life is only once, don't live too hard, bring down-to-earth dreams, and watch it come true with a smile. Duoer thanks you for choosing Beijing Guomao Jinsong Atour Hotel, and for giving Duoer the opportunity to talk to you across the air. Thank you for having you, thank you Atour, Duoer cherishes every encounter with you
Guest User
Executive King Room
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 16, 2024
Xiao Zhu provided good service, answered questions patiently, and upgraded the room for free. The room was very quiet and comfortable. The drinks in the room were free, but the washbasin was not in the toilet, which would disturb the people traveling with you. The lining of the ladies' bathrobe was pilling, so it was recommended to change it. For breakfast, it was recommended to change the fruit area to a box with a lid. A small gift was also given when checking out.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions. We apologize for the problems you encountered during your stay. The hotel is located at No. 57 Ganluyuan, Chaoyang District, Beijing. The hotel is about a 10-minute walk from Chaoyang Joy City and a 5-minute walk from the nearby bus station. There are also Wumart and other convenience stores nearby, which are convenient for shopping. It is a pity that we failed to satisfy you. This not only brings losses to Duoer, but also brings you a lot of inconvenience, but please believe that we have been working hard to make progress. I hope you will have different surprises and touches when you stay next time.