Crowne Plaza Beijing Lido

Crowne Plaza Beijing Lido Reviews

Crowne Plaza Beijing Lido

No.6 Jiangtai Road, Chaoyang District, Beijing, 100004, ChinaView Hotel Details
Crowne Plaza Beijing Lido
Crowne Plaza Beijing LidoCrowne Plaza Beijing LidoCrowne Plaza Beijing Lido
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Crowne Plaza Beijing Lido Guest Reviews

4.8/5
Excellent
3745 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3745)
Positive reviews(3682)
Reviews with photos/video(597)
Delicious breakfast(279)
Great swimming pool(262)
Friendly front desk staff(174)
Perfect for kids(53)
Close to airport(45)
Delicious buffet(44)
Clean pool(18)
Negative reviews(56)
Brett Stephen
Upgrade Standard
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Great pool, jacuzzi, gym and steam room! Hotel staff was very helpful and considerate. Room was spacious with a huge comfy bed!
Response from Property: Greetings to distinguished guests! At Crowne Plaza Beijing Lido, we have carved every detail to make you feel at home. Thank you for choosing us and for sharing your enjoyable experience here. Your satisfaction is our most valuable asset, and it is also the driving force for us to continue to move forward. Thank you again for coming, all the staff at Crowne Plaza Beijing Lido look forward to welcoming you again in the near future, and wish you all the best! ---- Hotel management
SHADRECK ITAYI
Superior Double Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very pleasant experience and very helpful staff when we need help. Convenient location close to the subway, airport express and not too far away from down town. The rooms are very big and the bed is super big.
Response from Property: Dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido. We are honored that the location of the hotel can be convenient for you. We have always been committed to providing guests with a home-from-home service experience and delivering true hospitality. We will continue to work hard to bring you more surprises. Thank you again for your support, my team and I look forward to seeing you again and wishing you a happy life! - Hotel management team
Sal Tham
2 Twin Standard
Stayed in Aug 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Aug 30, 2024
Other than the drain stop dial was too tight which made it almost impossibly to drain the bath tub, everything else was definitely value for money. I was particularly impressed with the attentive service of Ms Misaki at the front desk. I plan to stay at this hotel when i visit Beijing again next.
Response from Property: Dear guest, hello! Thank you for every moment of your stay at Crowne Plaza Beijing Lido. Your satisfaction is our greatest achievement and pride. In the coming days, no matter where you are, we hope that our service can accompany you around and add more warmth and joy to your journey. We look forward to meeting you again and continuing our beautiful friendship. -- Hotel management
Monty
Superior Double Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Stayed at Crowne for a few times now. They are consistent in service and keep the place clean. Echo always there to help. Would recommend for business travellers.
Response from Property: Dear guest! Crowne Plaza Beijing Lido would like to extend our sincere greetings. We are very happy that the hotel has brought you a pleasant business travel experience, and it has always been our goal to create a comfortable accommodation environment for every guest. The hotel sincerely welcomes you to choose to stay at Crowne Plaza Beijing Lido again. Have a great day! ---- Hotel management
GinnaD
Superior Double Room
Stayed in Jul 2024
Couples
10 review
4.2/5
Very Good
Posted on Jul 28, 2024
The hotel is in a very good location. The staff was friendly and the breakfast has a vast variety. The room service was diligent and the options are good. The facilities are in good condition.
Response from Property: Dear guest! Crowne Plaza Beijing Lido would like to extend warm greetings to you and thank you for taking the time to share your stay with us. We are always committed to creating a warm and comfortable service environment like home for you, and inherit the sincere way of hospitality. We cherish every opportunity to meet you and look forward to more opportunities to serve you in the future. I wish you a happy life.
Guest User
Superior Double Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 15, 2024
We enjoyed our stay so so much, the hotel is clean and well managed. We were upgraded to the executive floor and the room is almost the most spacious hotel room I have ever stayed in a BJ hotel! Suki is the hotel guest relationship officer, super helpful and thoughtful πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»
Response from Property: Dear guests, thank you for choosing Crowne Plaza Beijing Lido as your accommodation. We appreciate you taking the time to share your experience with us .The hotel has long been committed to providing every guest with a high-quality, efficient and comfortable stay experience, with the goal of achieving efficient business travel.We are pleased to hear that you are satisfied with your stay. Thank you for your support, Crowne Plaza Beijing Lido looks forward to seeing you again in the near future! -- Hotel Management Team
ff88
Superior Double Room
Stayed in Jan 2024
Other
19 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Upon arrival, I came into this huge entrance lobby area. Huge shout out to Bella Hu from GRO and Mike at the IHG one rewards desk, Check-in / Check-out was smooth, easy and both of them were pleasant, kind and helpful. Room was great with a huge bed and super comfortable. room temperature a little too warm for my liking but nothing like opening a window cant fixed. Went to check out CHAR at the first floor in the evening but didn’t have a chance to see other facilities. A lil hiccup that I would like to mention was 2 things that the wifi doesn’t work for both of my phones (thank you for the help of the duty manager that tried his best to help me with it, appreciate it) and also regarding my encounter with the night shift FO that isnt very pleasant. Went and asked for bottle of water to be kindly send to the room but she wasn’t engaging the conversation kindly and even barely looking at me and water was not sent to the room neither that night. Perhaps confusion? But afterall, CROWNE PLAZA LIDO is one of my fav stay as always. Thank you!
Response from Property: Dear guests, hello! Thank you for staying at the Crowne Plaza Beijing Lido again and for your support and recognition of the hotel. Our unwavering pursuit is to provide every guest with a convenient and comfortable living experience. We are honored to add luster to your holiday time. Regarding the service attitude issue you mentioned, we attach great importance to it and will make timely improvements. Thank you for your feedback. Thank you again for your love, and I sincerely hope to see you again in the near future. Wishing you a happy lifeβ€”β€” Hotel management
Paul Manfredi
2 Twin Standard
Stayed in Jun 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Jul 1, 2024
About .5 mile from the nearest subway, well located. I did not take advantage of the in-house dining, but there are many options right outside the door, also a small grocery which is convenient. The workout facilities are very nice, particularly the pool. I'll probably stay again next time I'm in town.
Response from Property: Hello dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido. It's an honor to know that you are happy with your stay. The hotel has always been committed to providing each guest with meticulous and appropriate accommodation and creating a lasting and beautiful stay. Thank you for taking the time to share your valuable stay, and Crowne Plaza Beijing Lido looks forward to seeing you again in the near future. - Hotel management team
Lie Ngian
Superior Double Room
Stayed in Jun 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Large clean rooms with plush carpet. Good bed. I have good night sleep. Many eateries within a short walking distance from hotel and a mall across the highway. Love the swimming pool. However please note to bring a swimming cap if you have one.
Response from Property: Dear guest, hello! Please accept our warm greetings from Crowne Plaza Beijing Lido. Thank you for sharing your stay with us during your busy schedule. The hotel has long been committed to achieving efficient business travel as the goal, and is committed to providing every guest with a quality, efficient and comfortable stay experience. Thank you for choosing our hotel, your satisfaction is our greatest encouragement and support, we will continue to maintain a high standard of service. -- Hotel Management
Ale - ι˜Ώι‡Œ
Superior Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Excellent service offered by the staff, comfortable rooms vary well cleaned and the nice environment give a memorable experience.
Response from Property: Hello dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido. It's an honor to know that you are happy with your stay. The hotel has always been committed to providing each guest with meticulous and appropriate accommodation and creating a lasting and beautiful stay. Thank you for your support, all the staff of the hotel sincerely hope that you will come to us next time, I wish you a happy life! - Hotel management team
Guest User
2 Twin Standard
Stayed in Jun 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 16, 2024
I love this hotel. Especially the Business Lounge. Wendy Zhang and the team are amazing.
Response from Property: Hello dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido.It's an honor to know that you are happy with your stay. The hotel has always been committed to providing each guest with meticulous and appropriate accommodation and creating a lasting and beautiful stay. Thank you for your support and affirmation, We look forward to seeing you again, and have a great day! - Hotel management team
Vonnyclare
2 Twin Standard
Stayed in May 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on May 5, 2024
Clean, comfortable, lovely stay in a gorgeous hotel. Friendly staff, especially Echo who helped us with any questions we had. Thank you.
Response from Property: Hello dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido. It's an honor to learn that you are satisfied with the service provided by the hotel staff. The hotel has always been committed to providing each guest with meticulous and appropriate accommodation and creating a lasting and beautiful stay. Thank you for your support, all the staff of the hotel sincerely hope that you will come to us next time, I wish you a happy life! - Hotel management team
Guest User
Superior Room
Stayed in Apr 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I had the most remarkable experience during my stay at the Crowne Plaza in Beijing-Lido, thanks to the exceptional customer service specialist named Echo. From the moment I checked in, Echo’s attentiveness and dedication to ensuring my comfort and satisfaction were truly commendable. She went above and beyond to ensure that every aspect of my stay was nothing short of world-class. The level of service provided by Echo truly set this hotel apart. Her attention to detail and personal touch made me feel like a valued guest throughout my entire stay. From recommending local attractions to making dining reservations, Echo’s expertise and friendly demeanor made my experience in Beijing even more memorable. Additionally, the hotel itself exceeded my expectations in terms of cleanliness, amenities, and overall comfort. The rooms were spacious and well-appointed, providing a luxurious oasis to retreat to after a day of exploring the bustling city. The hotel's facilities, from the fitness center to the on-site restaurants, were also top-notch. Overall, my stay at Crowne Plaza Beijing-Lido was nothing short of exceptional, thanks in large part to the outstanding service provided by Echo. I highly recommend this hotel to anyone looking for a truly unforgettable experience in Beijing. Thank you, Echo, and the entire team at Crowne Plaza Beijing-Lido, for making my stay so memorable.
Response from Property: Dear guest, hello! Crowne Plaza Beijing Lido thank you for visiting and taking the time to share your comments. The hotel has always adhered to the comfortable and clean environment, warm service and advanced facilities, committed to creating a warm business trip for guests. We are very honored to see your praise for Echo's service. Thank you again for taking the time to share your valuable stay experience. Crowne Plaza Beijing Lido looks forward to meeting you and serving you again in the near future! Wish you a happy life! -- Hotel management
MTV
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Have been visiting this hotel during business trips and the service has been always amazing ! Keep up the good work !
Response from Property: Dear guest, hello! Thank you for choosing to stay at Crowne Plaza Beijing Lido, we are committed to providing a warm and comfortable stay for every guest. We are honored to see your recognition of the hotel, with your encouragement we will continue to improve. Thank you again for your support and encouragement, sincerely welcome your next visit, I wish you a happy life! β€”β€”Hotel management team
Shanghai Dragon
2 Twin Standard
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
I stay here often when I come to the area, and always enjoy this hotel. This time was no different. The room was large and clean, and the pool was excellent with water heated to just the right temperature. The fitness room is indeed one of the best I’ve seen in a hotel, with a wonderful selection of weight machines. Shout out to the wonderful service, and especially to the service manager, Echo, who went above and beyond to make sure to o was attended to with fast service! Thank you!
Response from Property: Dear valued guest, thank you for taking the time to tell us about your experience at Crowne Plaza Lido Beijing. First, please allow us to take this opportunity to thank you for your highly praise. And your recognition and encouragement are extremely valuable to us. Your satisfaction is always means a lot to us. Thank you very much for your feedback. We hope that we can see you in the near future. Again, thank you for choosing Crowne Plaza Lido Beijing. β€”β€” Hotel management