PALACE Hotel (Beijing Zhongguancun Suzhou Street Branch) Reviews
PALACE Hotel (Beijing Zhongguancun Suzhou Street Branch)
No.42 Haidian Street, Haidian District, Beijing, ChinaView Hotel Details
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PALACE Hotel (Beijing Zhongguancun Suzhou Street Branch) Guest Reviews
4.7/5
Outstanding
1537 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1537)
Positive reviews(1501)
Reviews with photos/video(458)
Classy environment(338)
Friendly front desk staff(233)
Many amenities(204)
Easy to get around(187)
Delicious breakfast(89)
Would stay again(74)
Close to metro(61)
Awesome gym(31)
Negative reviews(36)
Guest User
Business 2-bed Room
Stayed in Nov 2024
Business travelers
12 review
1.7/5
Posted on Nov 15, 2024
Had high expectation after reading review online but after check in hotel find it was over rated
BOXIAN
Lizi Queen Room
Stayed in Oct 2024
Business travelers
18 review
4.7/5
Amazing
Posted on Oct 27, 2024
Staff is warm and friendly. Rooms are new and clean. Offers free laundry with dry machines. Would be better if the chair in the room had backrest.
Shiau Hui
Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
I really have a great and awesome stay at this hotel. All the staff was really kind and willing to attend any reques. The hotel is very clean and new. My first trip was attended by zhiwei, who is so friendly and attentive and very helpful. And my second trip when I encounter an hotel issue at peking university 北京大学中关新园1号楼. I immediately called Zhiwei to assist me in arranging the stay in PALACE Hotel. Really appreciate Zhiwei for the extra mile ,understanding customer needs, providing quick service, effective customer service management, and being customer-first. You went above and beyond to help me, and I truly appreciate your patience and dedication. Thumb up!
Karl D. Lewis
Business Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
My whole stay here was just outstanding. Excellent staff, rooms, and cleanliness standards.
Steinway
Lizi Queen Room
Stayed in Jun 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Very conveniently located if you visit Peking university. And new, quiet and very clean. Good breakfast buffet.
I would stay there again!
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this trip has brought to you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
sanserndee
Queen Room
Stayed in Nov 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 29, 2023
good service, very impressive with Xiao Wang he is very active with nice smile and help.
Response from Property: Dear guest, hello, thank you for your recognition! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the Long Liz Hotel will be the warmest and unique one in your memories. ! Come back to Longlizi often and wish you well.
Andey
Superior 2-bed Room
Stayed in Feb 2024
Travel with friends
14 review
4.5/5
Great
Posted on Mar 5, 2024
It’s great location if you’re visiting Peking university.
Response from Property: Dear guest, hello, thank you for your positive review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the Long Liz Hotel will be the warmest and unique one in your memories. ! Come back to Longlizi often and wish you well!
mhoomilo
Business Queen Room
Stayed in Aug 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Aug 17, 2023
Had a comfortable stay. The staff were helpful and welcoming. Ideal for a short rest, with rooms that are clean, well-equipped and with modern, minimal design.
Response from Property: Dear guest, hello, thank you for your recognition! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the Long Liz Hotel will be the warmest and unique one in your memories. ! Come back to Longlizi often and wish you well!
Anonymous User
Lizi Queen Room
Stayed in May 2024
Solo travelers
60 review
5.0/5
Outstanding
Posted on May 24, 2024
Great for the universities.
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Guest User
Superior Queen Room
Stayed in Sep 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Oct 11, 2023
Very nice and clean hotel close to Peking University.
Response from Property: Dear guest, hello, thank you for your recognition! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the Long Liz Hotel will be the warmest and unique one in your memories. ! Come back to Longlizi often and wish you well.
Guest User
Queen Room
Stayed in Aug 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Aug 6, 2024
Good Services
Response from Property: Dear guests, Hello! Thank you for choosing our service and taking the time to leave a valuable review. Although you didn't directly give a bad review, we noticed that your review did not reach the perfect score, which made us deeply value and reflect on whether there is room for improvement in some areas, and we always strive to provide every guest with a service experience that exceeds expectations, and it is clear that we may not have touched on the details you expected in this service. We'd love to know what makes you feel less than perfect so we can make targeted improvements to ensure that every future guest receives the best possible service, and if you wish, we'd love to hear more from you in a private message or phone. Every suggestion from you is a valuable asset on our way forward. At the same time, we would like to assure you that we will take this feedback as an important reference to continuously optimize the service process and improve the quality of service. Thank you again for your understanding and support, and look forward to the opportunity to serve you again in the future, when you will feel a more satisfying and enjoyable experience. Have a great day! ----- LangRitz Hotel (Zhongguancun Suzhou Street)
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The most important thing when staying in a hotel is the facilities. This hotel has complete facilities, including a small robot for delivering meals, and self-service laundry on the fourth floor, which is very convenient. The front desk clerk Xiaoyuan has a good service attitude, and the room is cleaned well. It has a five-star rating, which is great, keep it up!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Langlizi will be the warmest and most unique one in your memory! Come back to Langlizi often, and wish you: well
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
There are many small commodities in the hotel lobby, and the small robot facilities are great. The room is white and comfortable to sleep in. It takes only about ten minutes from the hotel to Peking University. Xiaoyuan is very positive and always helps me solve problems. I give a five-star praise and hope that the hotel will continue to work hard!
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your five-star praise! Your satisfaction is our greatest pursuit and motivation. We are very happy to hear your recognition of the hotel. The hotel team will continue to work hard to maintain and improve our service quality to ensure that every guest can enjoy a warm, comfortable and convenient stay experience. Your affirmation is not only an encouragement to our work, but also a spur to our future development. We look forward to your next visit and to providing you with services that exceed your expectations again!
Guest User
Business Queen Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The most important thing when staying in a hotel is definitely the facilities. This hotel has complete facilities, including a laundry room and a gym. The breakfast is also delicious. The front desk Xiaoyuan is very good and always has a smile on his face. The five-star rating is great.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your five-star praise! Your satisfaction is our greatest pursuit and motivation. We are very happy to hear your recognition of the hotel. The hotel team will continue to work hard to maintain and improve our service quality to ensure that every guest can enjoy a warm, comfortable and convenient stay experience. Your affirmation is not only an encouragement to our work, but also a spur to our future development. We look forward to your next visit and to providing you with services that exceed your expectations again!
Huiai
Superior Queen Room
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 10, 2024
When checking into a hotel, the most important thing to care about is of course the facilities and services. This hotel has complete facilities, and there is a self-service washing machine on the fourth floor. The service is very detailed. Xiaoyuan greeted me warmly and gave it a five-star rating and a thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Langlizi will be the warmest and most unique one in your memory! Come back to Langlizi often, and wish you: well