Atour Hotel Tuanjiehu Guomao Beijing

Atour Hotel Tuanjiehu Guomao Beijing Reviews

Atour Hotel Tuanjiehu Guomao Beijing

No.219 Chaoyang North Road, Chaoyang District, Beijing, ChinaView Hotel Details
Atour Hotel Tuanjiehu Guomao Beijing
Atour Hotel Tuanjiehu Guomao BeijingAtour Hotel Tuanjiehu Guomao BeijingAtour Hotel Tuanjiehu Guomao Beijing
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Atour Hotel Tuanjiehu Guomao Beijing Guest Reviews

4.8/5
Excellent
1788 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1788)
Positive reviews(1768)
Reviews with photos/video(157)
Delicious breakfast(203)
Easy to get around(140)
Friendly front desk staff(117)
Quiet & comfortable(108)
Close to metro(65)
Would stay again(58)
Excellent TV(19)
Good audiovisual experience(14)
Negative reviews(20)
Guest User
Elegant Queen Room
Stayed in авг. 2024 г.
Family
1 review
4.5/5
Great
Posted on 18 авг. 2024 г.
Always best experience Atour Hotel , price was bit expensive and I didn’t like location
Response from Property: Dear Duo friend, hello! Yuman greets you! Thank you for your review of the hotel in your busy schedule. Seeing your evaluation, I am sorry that Duoer failed to satisfy you this time. Regarding the price issue you reflected, we are all consistent on the Internet. If you see our reply, I hope you will contact us. Duoer will make corrections after understanding the situation. We will also continue to work hard to bring more convenient check-in conditions to all customers. Duoer looks forward to meeting you again and doing our best to bring you a better check-in experience.
Gregory
Superior 2-bed Room
Stayed in авг. 2024 г.
Business travelers
7 review
5.0/5
Outstanding
Posted on 4 сент. 2024 г.
Really friendly people. Great service and they deliver food very quickly.
Response from Property: Dear friend, Jiu Qin wishes you a good day! Thank you for staying at Yaduo Hotel in Beijing Guomao Tuanjiehu. and sharing your experience. We'll carry out regular maintenance of the rooms and other facilities, train and inspect the details of our service, improve every detail, in order to provide you with a perfect stay. I would like to sincerely apologize to you on behalf of all the staff of the hotel for the fact that your stay did not bring you a good experience. If you have any suggestions or questions, please feel free to contact us at any time. We look forward to your arrival and hope that you will still choose to stay at Yaduo Hotel in Beijing Guomao Tuanjiehu next time. We are committed to providing you with a comfortable and enjoyable stay.
Guest User
Superior Queen Room
Stayed in мая 2024 г.
Solo travelers
11 review
5.0/5
Outstanding
Posted on 5 мая 2024 г.
This hotel was a great find. It's in a great location within an easy walking distance to public transportation and popular restaurants, bars, and entertainment. The rooms are very clean and the hotel is modern in design. I have no complaints and would easily book this hotel again on my next trip to Beijing.
casperpigpig
Guestroom (Double bed)
Stayed in сент. 2023 г.
Travel with friends
8 review
3.2/5
Posted on 24 сент. 2023 г.
Our original plan was to stay for 3 nights, but there was a change of plans hence we brought forward our stay for another 2 nights, making it a total of 5 nights. The location of the hotel was good, within 10mins walk to hujiaolou metro station. Bed was comfy but the room was very small. As mentioned in my earlier review, we had booked Guestroom (Double) but it seemed that we were being downgraded to a Superior room instead, looking at the room layout. Moreover, the initial downgraded room that was given to us had a missing toilet door, and after we feedback to the receptionist, we were then told that they had forgotten to inform us of the missing door. Was appalled by their reply, and why would they even assign a hotel room that is not ready for use? When checking out, there was another local guest who complained to the reception about the small rooms which did not resemble the photos on the website at all. I for one, would definitely not return to this Atour hotel again.
Response from Property: Hello, dear Duoyou! Su Meng greets you. Duo'er is very sad that I could not give you a satisfactory check-in experience; but your comments on other issues are very reasonable. I feel deeply ashamed and remorseful. What I am ashamed of is that I did not provide you with professional services. It was my training. The dereliction of duty and management, and what is more self-blame is that it has brought you an unpleasant feeling. It is also a manifestation of fate that you chose to stay in our hotel among so many hotels. But we ruined this beauty and made our guests leave the hotel in an angry mood. I sincerely apologize to you. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. We will Let you feel our sincerity, and finally wish you a more wonderful journey and no worries.
Guest User
Superior Queen Room
Stayed in мая 2024 г.
Business travelers
9 review
5.0/5
Outstanding
Posted on 25 мая 2024 г.
Nice location and clean. Would recommend to friends and family.
MarcosGodoy
Superior Queen Room
Stayed in июля 2024 г.
Business travelers
15 review
4.2/5
Very Good
Posted on 19 авг. 2024 г.
Room too dark window small, but good location
Response from Property: Dear friend, Jiu Qin wishes you a good day! Thank you for staying at Yaduo Hotel in Beijing Guomao Tuanjiehu. and sharing your experience. We'll carry out regular maintenance of the rooms and other facilities, train and inspect the details of our service, improve every detail, in order to provide you with a perfect stay. I would like to sincerely apologize to you on behalf of all the staff of the hotel for the fact that your stay did not bring you a good experience. If you have any suggestions or questions, please feel free to contact us at any time. We look forward to your arrival and hope that you will still choose to stay at Yaduo Hotel in Beijing Guomao Tuanjiehu next time. We are committed to providing you with a comfortable and enjoyable stay.
Jon Schubin
Superior Queen Room
Stayed in нояб. 2023 г.
Solo travelers
2 review
4.7/5
Amazing
Posted on 23 нояб. 2023 г.
Nice Atour hotel. Things in excellent shape as always. Nice windows and very quiet on the non-street side. Staff a mixed bag; check in took forever for no particular reason and getting another key was a huge faff. Park behind the hotel is really nice. Close (but a cab ride) away from things like Worker’s Stadium and Sanlitun. Plenty of stalls and restaurants around and close.
JESSA
Elegant Queen Room
Stayed in мая 2023 г.
Solo travelers
6 review
4.5/5
Great
Posted on 2 мая 2023 г.
Near the subway station and convenient to walk around. Very welcoming and accommodating staff.
Response from Property: Dear friend, hello! Regards to you. Look at strange scenery, listen to strange songs, and then pass you by at a certain inadvertent moment, and look forward to meeting you again. The flowers are looking forward to your visit again!
Guest User
Elegant Queen Room
Stayed in авг. 2023 г.
Solo travelers
6 review
4.5/5
Great
Posted on 22 авг. 2023 г.
My friend and I booked the same room but my friends room didn’t have a fridge or a robe. My room had a fridge. When we asked for a fridge, they said they didn’t have one. When we asked for a robe, they sent a robe without the belt.
LucaF22
Superior Queen Room
Stayed in янв. 2023 г.
Business travelers
8 review
4.2/5
Very Good
Posted on 31 янв. 2023 г.
I have to say: Atour never disappointed me. Went there for a hit and run night in Beijing: the stuff ( an elder man) welcomed me very very friendly and politely offering me hot tea as outside was below 0. The environment at the lobby cozy and warm, clean and fresh modern decoration. The all way to the room smelled a nice fragrance in the air. The room was as I expected, not big but but definitely clean and comfortable. Linen too. But once again, as it happened already in other Atour facilities in other cities, the downside is the breakfast: small area and not so many choices of food, but if you do not pretend the moon ( remember how much you paid) is definitely more than enough. Is well connected to the subway station: only pity there’s no much to enjoy the night around, bars or restaurants are a bit far away. Definitely suggested for short trip.
Guest User
Elegant Queen Room
Stayed in мая 2023 г.
Business travelers
42 review
4.0/5
Very Good
Posted on 6 июня 2023 г.
conveniently located, great breakfast, just a few walks away
AL HATMI
Superior Queen Room
Stayed in авг. 2024 г.
Business travelers
1 review
5.0/5
Outstanding
Posted on 28 авг. 2024 г.
Good good
Guest User
Elegant Queen Room
Stayed in апр. 2024 г.
Travel with friends
5 review
5.0/5
Outstanding
Posted on 17 апр. 2024 г.
Manyi ahah 8
Guest User
Guestroom (2 beds)
Stayed in янв. 2024 г.
Business travelers
4 review
5.0/5
Outstanding
Posted on 8 янв. 2024 г.
very good3
Guest User
Elegant Queen Room
Stayed in авг. 2024 г.
Family
2 review
5.0/5
Outstanding
Posted on 31 авг. 2024 г.
I stayed here for another night today. I was so lucky to meet such a hotel! From the moment I entered the hotel lobby, I was greeted by the smiling front desk staff. The service was meticulous and the check-in procedure was quick and professional, making me feel at home. The room service was impeccable. The daily cleaning was done very well. The bedding was soft and comfortable. The hotel lobby smelled good. There was also a 24-hour self-service laundry room, which was very convenient. The waiter also carefully prepared welcome tea. The hotel facilities were all available and kept very clean and tidy. I highly recommend it to everyone.
Original TextTranslated by Google
Response from Property: Dear Duo friends, hello!~ Ning Wan greets you, thank you for your affirmation, your affirmation is the greatest support for Duoer! Duoer is honored to receive your full praise, and the feeling in my heart is sweeter than tasting honey. Duoer will continue to maintain high-quality service~ Thank you for sharing this love with everyone