Derreal Hotel

Derreal Hotel Reviews

Derreal Hotel

No. A 1, Xianghuaqi Home, Houshayu Town, Shunyi District, Beijing, ChinaView Hotel Details
Derreal Hotel
Derreal HotelDerreal HotelDerreal Hotel
Check available rooms for your travel dates
We Price Match
1 night

Derreal Hotel Guest Reviews

4.8/5
Excellent
1012 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1012)
Positive reviews(986)
Reviews with photos/video(168)
Classy environment(121)
Awesome amenities(92)
Friendly front desk staff(87)
Large rooms(59)
Well decorated(22)
Well designed(19)
Close to airport(14)
Excellent room layout(8)
Negative reviews(26)
Anonymous User
Smart Room
Stayed in Aug 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Aug 29, 2023
The location of the hotel is good, just 30mins from Beijing international airport. The service was quite good too and they were so kind and helpful. Clean bedsheets.
Response from Property: Thanks for your comment , Since u had such a perferct journey why not give us five points recommendation hahah ,But anyway we all look forwoard to u comeing next time see u~~~ best wish
Johnson
Smart Queen Room
Stayed in Nov 2023
Business travelers
5 review
3.2/5
Posted on Nov 6, 2023
Not a terrible hotel, was good location for my purposes. The terrible thing was the heat. The AC and Fan made the rooms over 27 degrees. The first night I was there I called the front desk, I was able to communicate with someone and their idea was to open windows and keep the door open. At about 1 am... He did offer to stay by my door but it didn't solve my problem. I contacted Trip.com and they were able to get me help. They talked with the hotel and switched rooms for me. The only thing that kept the room ok was no using any fan or AC at all. Kept the windows open to keep the room comfortable enough to sleep. For some reason the thermostat turned on a few times in the night to also make the room too hot. The hotel didn't have any fans to put in rooms and no real solution to the problem. Trip.com was the only one that helped.
Response from Property: The store manager replied: Due to the weather in Beijing, notices have been posted at the front desk and in the elevators, stopping the supply of air conditioning and collective heating. There is no way to provide air conditioning when it is hot during the day and heating when it is cold at night. If you do not accept heating, you can choose not to check in if there are notices. Or cancel the decision. Thank you for choosing Deri Hotel.
TaiTai014
Smart Queen Room
Stayed in Aug 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Aug 25, 2023
A nice an convenient hotel
Response from Property: 店长回复:Thank you for your 5-point recommendation。DERREAL HOTEL Is your home in Beijing。Look forward to your coming again, dear~
Melissa
Smart Queen Room
Stayed in Apr 2024
Business travelers
3 review
1.7/5
Posted on Apr 28, 2024
Bad.. not professional.. messy.. not clean..
Response from Property: Hello, during the stay, you reported the room problem for you to change the room, you refused to change!Go out to help you get a taxi and give assistance, and in all fairness, you can't give such a bad review!
Khoa
Smart Queen Room
Stayed in Aug 2023
Business travelers
36 review
5.0/5
Outstanding
Posted on Aug 28, 2023
1. "Excellent stay! The hotel staff was incredibly attentive and friendly, and the rooms were clean and comfortable. The location was convenient, with easy access to nearby attractions. Would definitely recommend."
Response from Property: Thank you for your 5-point recommendation。DERREAL HOTEL Is your home in Beijing。Look forward to your coming again, dear~
Guest User
Smart Room ( Double Bed )
Stayed in Sep 2023
Friends
1 review
5.0/5
Outstanding
Posted on Sep 20, 2023
it was convenient stay, except of breakfast
Response from Property: Dear VIP thank you very much for staying in our hotel, all our staff very welcome your arrival, thank you for your affirmation, let you stay comfortable and rest assured is what we should do at Derui Hotel, we look forward to your next visit Welcome home and live I wish you good health and successful career.
Georges
Smart Queen Room
Stayed in Aug 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Simply amazing
Response from Property: Hello distinguished guests: We are very touched to receive your praise! If you live comfortably, we will be at ease! I wish you a happy life and a good mood every day!
Anonymous User
Smart Queen Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The room was clean, there was a food delivery robot, and the service was thoughtful. It seemed that afternoon tea and midnight snacks were not prepared, so I just took some snacks from the kitchen. The clerk was quite friendly.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for staying in our hotel. All our staff welcome your arrival and thank you for your affirmation. It is our duty as the people of De Rui Hotel to make you feel comfortable and at ease. We look forward to your next visit. Welcome to stay at our hotel. I wish you good health and success in your career.
Guest User
Smart Room (Double Bed)
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The environment is good and the service is considerate. My colleagues recommended it very well. I will continue to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in our hotel. All our staff welcome you very much. Thank you for your affirmation. Making your stay comfortable and assured is what we at Derui Hotel should do. We look forward to your next visit. Welcome home. I wish you good health and success in your career.
Guest User
Smart Queen Room
Stayed in Jun 2024
Business travelers
37 review
4.2/5
Very Good
Posted on Jun 3, 2024
It's a very good hotel with new decorations. I'm relatively out of date and don't know how to turn on the TV. Maybe the hotel should pay more attention to guests like us who are behind in technology, and watch TV if we can't sleep! Generalizations are okay.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay. The whole house is intelligently controlled in the room. Voice Xiaodu control can help you turn on the TV. If you don’t understand, you can contact the front desk to solve it for you as soon as possible. Your satisfaction is the direction of Ruirui’s continuous efforts! I hope to get your full five-star praise! I wish you: a happy life!
Guest User
Smart Room (Double Bed)
Stayed in May 2024
Business travelers
1 review
2.2/5
Posted on Jun 1, 2024
The breakfast is very bad, the restaurant smells bad and the hygiene is worrying. The room is just so-so, very ordinary, not worth any high-end, not as good as the all seasons
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Queen Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel is very close to the subway station. The front desk lady changed the room for me. The room was clean. I checked in late. She took me upstairs and reminded me of the precautions. In short, I was very satisfied!!!
Original TextTranslated by Google
Response from Property: Dear guest: Simple words, no gorgeous decoration, but full of touching. I am grateful for meeting you. De Rui Hotel is willing to accompany you forever!
Guest User
Smart Queen Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room type was upgraded. It is very spacious and the bed is very big. It is suitable for a family of three or four. The layout is very good. Partitions are set up for washing, toilet, bathroom and cloakroom. The overall experience is very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for staying in our hotel. All our staff welcome your arrival and thank you for your affirmation. It is our duty to make you feel comfortable and at ease. We look forward to your next visit. Welcome to stay at our hotel. I wish you good health and success in your career.
cristil
Smart Room (Double Bed)
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 17, 2024
I went to Beijing to visit a friend and booked this hotel near my friend's house. The price/performance ratio is very good. Because I had a child with me, I booked a room with a 2.4-meter double bed. The bed was really big and comfortable. The service staff was very nice and it was free. A complimentary breakfast was provided. The room was quite large and clean. There was also afternoon tea and late night snack services. Although I didn't use them, I will choose this hotel next time when I visit my friends.
Original TextTranslated by Google
Response from Property: In Derui, there is always unexpected warmth. In Derui, there is always a sincere expectation for your stay. In Derui, there is always family-like care and thoughtfulness. In Derui, there is always a group of beautiful people. Hua'er is looking forward to your return home~~~~
Xiangyaohuanyoushijiedeyu
Smart Room
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Very satisfied, very convenient, very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!