Latest Hotels Reviews for Beijing

Hyatt Regency Beijing Shiyuan
4.7/52129 Reviews
Yanqing Resort Area
It was almost 12 o'clock in the evening when I arrived at the hotel to check in. Ella received me. The service was very patient and considerate. Thank you very much. I also want to thank Petrichor from the customer service reservation department. Ctrip will confirm the itinerary and remind guests before booking. Thumbs up. The hotel is good overall, just right. There are not so many types of breakfast, but it is rich and tastes good. There is no need to queue up for wonton noodles. The chef will always make them. The bathroom space of the room I stayed in was quite large. The bathtub 🛁 was a little small, suitable for children. It was good to have a small balcony. It was a two-day extension. When I came back, the room service had already tidied it up. Thank you. By the way: (The bed in the twin room is indeed a little small) Suggestions: 1. The position of the trash can in the toilet is not scientific. The trash can is small and needs to be stepped on to open the lid. It is not convenient to think about it. Change it to an automatic opener or place it in a position that can at least... reach it. 2. There is only one box of napkins in the bathroom, and there is no other place. You need to go to the bathroom to draw paper to use the paper towel. 3. The hotel has few recreational facilities. It is recommended to expand them. In addition to those for children, there can also be more facilities for 9-11 years old.
Hyatt Regency Beijing Wangjing
4.5/51026 Reviews
Wangjing Area
Overall, Hyatt offers a wonderful stay, there are few disappointments. The room, property design and fittings are excellent, the best and most thoughtfully designed breakfast I think I've ever had and very noticeably the friendly, helpful and facilitative stage who can't do enough for you. An honorable mention to staff members Kerwin, Michael the concierge and Audrey and Sia, all who couldn't do enough for a customer, made you feel welcome and taken care of, in a discreet and thoughtful way. There were two things I wasn't so fond of. I was relieved to know I'd booked a non-smoking room. The first room I tried smelled of cigar smoke. Michael the concierge helped me try another, on another floor. It too had background cigarette smell in the room which I had to breathe all night. As a non-smoker it wasn't very nice with every breathe I took. Such are shared air- conditioning ducts I suppose. Anyway I wasn't gong to try a third room. Next time I'd try for a terrace room with an outside door. The smoke would need something that would have me thinking twice whether to book again. You could smell it sometimes when walking in the corridor. Lastly, the refund. Please know you'll be charged approximately another room fee as deposit. At checkout I'd forgotten to ask about its return but was later in the day informed it would need returned in 3 to 5 days. I feel this is a little bit unreasonably excessive. Thank you

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.