Favehotel Margonda Reviews
Favehotel Margonda
Jl. Margonda, Kemiri Muka, Kecamatan Beji, Kota, Kemiri Muka, Beji, Depok, West Java, 16423, IndonesiaView Hotel Details
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1 night
Favehotel Margonda Guest Reviews
4.7/5
Amazing
217 review
Verified reviewsLocation4.9
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(217)
Positive reviews(216)
Reviews with photos/video(84)
Awesome stay(35)
Clean and tidy(28)
Great service(25)
Convenient for shopping(8)
Near shopping area(7)
Negative reviews(1)
Michael
Standard Room
Stayed in Oct 2024
Business travelers
1 review
Very Good
Posted on Oct 31, 2024
Good location, there’s a free vallet service parking. Cleanliness is good. Aston group standard
Response from Property: Dear Mr Michael, We would like to thank you for your recent stay at favehotel Margonda Depok. It was a pleasure to serve you as our guest. Please do not forget to staycation with us again in the near future. Best Regards, Firmansyah Dewantara Asst. Front Office Manager
Anonymous User
Standard Room
Stayed in Apr 2024
Family
2 review
Amazing
Posted on May 29, 2024
selalu disini utk stay, overall selalu bagus gk ada yg kurang
Response from Property: Dear Sir/Madam, Thank you for giving us a positive review! We are happy to hear that you really enjoyed your stay at our hotel. We hope to welcome you back in the future for an even more enjoyable experience! Thank you for your recommendation! Sincerely, Firmansyah Dewantara Asst. Front Office Manager
Anonymous User
Standard Room
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 20, 2024
excellent service, clean, and all staff so friendly & helpful.
Response from Property: Dear Mr/Mrs, We would like to thank you for your recent stay at favehotel Margonda Depok. It was a pleasure to serve you as our guest. Please do not forget to staycation with us again in the near future. Best Regards, Firmansyah Dewantara Asst. Front Office Manager
Sre
Standard Room
Stayed in Apr 2024
Solo travelers
1 review
Great
Posted on Apr 3, 2024
Very enjoy
Response from Property: Dear Mr/Mrs Sre, We would like to thank you for your recent stay at favehotel Margonda Depok. It was a pleasure to serve you as our guest. Please do not forget to staycation with us again in the near future. Best Regards, Firmansyah Dewantara Asst. Front Office Manager
syafiq
Standard Room
Stayed in Feb 2024
Couples
3 review
Outstanding
Posted on Feb 26, 2024
Another pleasent experience staying here. Friendly services and cleanliness are the keys of comfortable stay in here. The staff in this place is alwas try to ensure that our special request can be fulfilled properly.
Response from Property: Dear Mr Syafiq, We would like to thank you for your recent stay at favehotel Margonda Depok. It was a pleasure to serve you as our guest. Please do not forget to staycation with us again in the near future. Best Regards, Firmansyah Dewantara Asst. Front Office Manager
Gita
Standard Room
Stayed in Sep 2023
Business travelers
4 review
Outstanding
Posted on Oct 8, 2023
Seneng bgt ahay deh ……………………………………………………………………………………….
Response from Property: Dear Sir/Madam, we would like to thank you very much for visiting favehotel Margonda Depok. Thank you for giving us a good rating and review. Glad to hear that you felt comfortable and satisfied with our service during your stay at favehotel Margonda. We will always look forward to your return visit in the future. Sincerely, Firmansyah Dewantara Asst. Front Office Manager
Aditya Ryan
Standard Room
Stayed in Feb 2024
Business travelers
1 review
Great
Posted on Feb 10, 2024
Good hotel with very good location. But the water heater is not working at all
Response from Property: Dear mr. Aditya Ryan,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to have a good location. However, we apologize for the inconvenience you experienced with the water heater.Ensuring that all amenities, including the water heater, are in proper working condition is a priority for us. We will immediately address the issue with our maintenance team to investigate and resolve the problem promptly. Your feedback helps us identify areas for improvement, and we appreciate your patience and understanding.Should you choose to stay with us again in the future, please don't hesitate to reach out to our front desk team immediately if you encounter any issues during your stay. We are committed to providing you with a comfortable and enjoyable experience, and we hope to have the opportunity to welcome you back soon.Hormat kami, Firmansyah Dewantara Asst. Front Office Manager
Erli Marliani
Standard Room
Stayed in Oct 2024
Solo travelers
2 review
Outstanding
Posted on Nov 20, 2024
Will come back again.
Response from Property: Dear Ms/Mrs Eli Marliani, We would like to thank you for your recent stay at favehotel Margonda Depok. It was a pleasure to serve you as our guest. Please do not forget to staycation with us again in the near future. Best Regards, Firmansyah Dewantara Asst. Front Office Manager
MikA
Standard Room
Stayed in Jul 2024
Business travelers
4 review
Outstanding
Posted on Aug 10, 2024
Ok good, value for money
Response from Property: Dear Mr Mika, We would like to thank you for your recent stay at favehotel Margonda Depok. It was a pleasure to serve you as our guest. Please do not forget to staycation with us again in the near future. Best Regards, Firmansyah Dewantara Asst. Front Office Manager
Guest User
Standard Room
Stayed in Jul 2024
Couples
7 review
Amazing
Posted on Jul 14, 2024
Hygienic and conformable
Response from Property: Dear Mr/Mrs Sre, We would like to thank you for your recent stay at favehotel Margonda Depok. It was a pleasure to serve you as our guest. Please do not forget to staycation with us again in the near future. Best Regards, Firmansyah Dewantara Asst. Front Office Manager
RFNF
Standard Room
Stayed in Aug 2023
Family
10 review
Great
Posted on Oct 1, 2023
Location is right at the city centre & pretty affordable for what it is.
Response from Property: Dear Mr/Mrs, Thank you for taking the time to leave a review and perfect score. We greatly appreciate your positive feedback and support. It's truly gratifying to hear that you had an good experience with us. We strive to provide exceptional service and create memorable experiences for all our guests, and we're thrilled to know that we met your expectations. Our team works diligently to ensure that every aspect of your stay is enjoyable and that you feel valued and well taken care of. We're delighted that you enjoyed the facilities and services we offer. It's our goal to provide a comfortable and convenient experience for all our guests, and we're glad that we succeeded in doing so for you. Thank you once again for your wonderful review. We look forward to welcoming you back in the future and providing you with another outstanding stay. If you have any further feedback or requests, please don't hesitate to reach out to us. Warm regards, Firmansyah Dewantara Asst. Front Office Manager
Ferdians
Standard Room
Stayed in Apr 2023
Couples
16 review
Outstanding
Posted on Apr 25, 2023
Quite room, love the service, mineral water isn’t avail in the room but they give water from gallon. But the problem is water jug was dirty 🙂
Response from Property: Dear Mr/Mrs, We would like to thank you for taking time leave us review. We apologize for the inconvenience you have experienced. This should not happen, because both the room and the equipment in the room that is sold must be clean. We will reprimand the staff who do the cleaning and checking, so that they can be better and more thorough. In the hope that similar things will not happen again in the future. We look forward to serving you better in the future.Best Regards, Firmansyah Dewantara Asst. Front Office Manager
Guest User
Standard Room
Stayed in Apr 2023
Family
15 review
Posted on Apr 9, 2023
They had a worse services ever especially receptionist. I wanted to checkout and got my ID back. They refused to give myID back. The reason because I didnt provided ID same as booking. I informed that I couldnt get ID because the person was not coming and at that time was on her duty. I couldnt get the person. In fact I was the one who booked the rooms. I promised to give the ID once i get it from the person. They kept refusing and holded my ID.
They didnt consider that my family had been waiting inside car in parking area for an hour.
Even I asked a help from trip.com to make a phone to negosiate. Team from trip.com informed that they tried to negosiate with hotel that ID would be given in an hour, but they refused too.
Beside of bad services, the rooms were so not so clean. the mat had a lot of stains.
My whole family phone had no network at all, so we tried their WIFI, not suprised that their Wifi was bad as their services.....very bad. so I need to go out to get the network.
This was my very first bad experiences staying in hotel. I will not ever recommende this hotel especially this area to any friend, family and relative.
Response from Property: Dear Mr/Mrs,Thank you for choosing favehotel Margonda for your stay. We would like to apologize for the inconvenience you experienced during stay and check out. Let us explain the check in rules, when checking in guests must show their ID card according to the name on the reservation. This is also a regulation set by the Travel Agent. In this case we intend to help you to check in first and have been informed that we will hold your ID card temporarily so that it can be exchanged for an ID card that matches the voucher. We would also like to apologize for the cleanliness and Internet that is not as it should be. We will evaluate and improve so that this does not happen again. Once again we apologize and we hope to serve you better in the future.Best Regards,Firmansyah DewantaraAsst. Front Office Manager
Guest User
Standard Room
Stayed in Jun 2023
Solo travelers
3 review
Great
Posted on Jul 25, 2023
All good kecuali room service yg baru buka di jam 10.00.. thank you
Response from Property: Kepada Bapak/Ibu, Kami ucapkan terima kasih banyak atas kunjungannya di favehotel Margonda Depok. Terima kasih karena telah memberikan kami penilaian yang baik .Kami juga ingin meminta maaf terkait jam buka Room Service kami. Pemesanan Room Service memang di buka setelah pukul 10 pagi, mengingat jam sarapan di restaurant di mulai pukul 06:00 - 10:00. Sekali lagi kami meminta maaf atas ketidaknyamanan yang terjadi. Kami berharap dapat melayani Anda dengan lebih lagi masa yang akan datang.Hormat kami, Firmansyah Dewantara Asst. Front Office Manager
WakuNa
Standard Room
Stayed in Jul 2022
Travel with friends
1 review
Outstanding
Posted on Jul 6, 2022
Favehotel always be my favorite, Its so clean and placed in a very strategic area.
Response from Property: Dear Mr/Mrs,We would like to thank you for taking time leave us good review and make favehotel Margonda Depok as your favorite hotel in Depok. We are looking forward to see you again in the near future.Best Regards,Firmansyah DewantaraAsst. Front Office Manager