Belgrade Art Hotel, A Member of Radisson Individuals

Arrives late at night but the guy at the reception was very friendly. Check in was completed in minutes with ease. Location wide- it is located inside the old town so taxis and cars cannot enter right in front of the building. The door is quite hidden as well so better turn the navigation on. I was in room 703 and I don’t know why I was put in a twin room but it’s alright. Room is clean but small. Didn’t have any issues with noise as I was facing the courtyard. The shower pressure was good but the shower head was rusty. As a VIP not sure if they’ve upgraded my room or not. Breakfast was ok but quite salty.

A nice room on the 3rd floor with interlocking door which meant I could hear the person in the neighbouring room and vice versa!!! Good breakfast for veggies – egg omelette was hot and fresh. Had a shower but not a bath. An earlier breakfast start time would have been good but hotel in a central location.

I travel a lot for business and for enjoyment, visiting many hotels around the world with that in mind I would rate this hotel a 3/5 stars. Location: 5/5 The location is excellent. You are right in the heart of Belgrade, in the most famous shopping districts in the city. All the major tourist sites are within walking distance, and restaurants/cafes are at your doorstep. Noise: 3/5 At night, sleeping in a bedroom facing the street can get noisy, making it difficult to sleep. I suggest a room away from the main street if you are a light sleeper. Room: 4/5 The rooms are nice, clean and very cosy. There were a few cracks on the side of the mirror and a faded stain on the carpet, but overall a charming room. Staff: 2/5 This trip was part business and part holiday. For business, I required a wifi connection to my electronic devices. However, my room was getting very poor to zero signal. I told the hotel reception staff at the time; however I was told that “no one else had complained on that floor so it is my devices”. It wasn’t even investigated after logging two complaints. Eventually, my colleague and I discovered it was an issue with my corner room where the signal would drop once you entered, as the wifi would not extend that far. Only after my third complaint and explaining the issue did they start looking into the issue. They tried to resolve the issue by giving me a mobile wifi device however, it took such a long time to resolve I only had wifi for the last two days of my six day trip. I’ve stayed at hotels before, and issues were generally investigated immediately and resolved quickly. Not all but some staff were friendly and understanding.