Joy 5 Hotel & SPA

Joy 5 Hotel & SPA Reviews

Joy 5 Hotel & SPA

Zemunski Kej BB, Belgrade, 11000, SerbiaView Hotel Details
Joy 5 Hotel & SPA
Joy 5 Hotel & SPAJoy 5 Hotel & SPAJoy 5 Hotel & SPA
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Joy 5 Hotel & SPA Guest Reviews

4.2/5
Very Good
43 review
Verified reviews
Location4.1
Amenities4.2
Service4.1
Cleanliness4.3
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All reviews(43)
Positive reviews(32)
Reviews with photos/video(7)
Awesome stay(10)
Awesome rooms(6)
Great location(6)
Classy environment(5)
Negative reviews(1)
Ates Erkoc
Standard Triple Room
Stayed in Aug 2024
Family
2 review
2.0/5
Posted on Aug 30, 2024
We were really excited about this stay because what we’ve seen on the photographs yet it was a real disappointment. First of all, the distance between the car park and hotel is not just 150m as the hotel’s sign shows, it is almost 650m and it is almost impossible to walk that kind of distance with your luggages, especially if you are with kids. The hotel sends a golf car if you call them which kind of helps this problem but it creates an obligation to that service. Secondly, the room is exactly the same as they presented on the photographs but with just one major difference, the view. The view was just a cement wall as you can see from my photographs. We were expecting a tremendous river view with ducks and trees but we got a wall, that’s it. Last but not least, the room has a really bad smell because of a previous problem on water system I guess. As you can see from the photos again there are moldy areas in the bathroom and the carpet floor was deformed and created a problem while closing our door. The breakfast and staff was ok but the facility is not. I definitely not recommend this hotel.
Biljana Spasovska
Double or Twin Room with River View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Very pleasant stay: well designed, great views, nice atmosphere looking at the water and in the mid of a citypark
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Standard Double or Twin Room
Stayed in Mar 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Apr 7, 2024
Cool location over the river. A bit inconvenient was that there was a running tournament and the roads to the hotel was mostly closed
Response from Property: Dear guest, Thank you for sharing your experience with us! We're glad that you liked our location. Regarding the tournament, roads were closed for two days during the tournament hours and unfortunately as far as it can affect our guests, it does not depend on the hotel but on the city authorities. We are looking forward to host you again in our hotel.Kind regards,Joy 5 Hotel & SPA
Guest User
Triple Room With River View
Stayed in Dec 2022
Family
2 review
4.0/5
Very Good
Posted on Jan 2, 2023
It's next on the Danube, so you see all sorts of birds passing by. We were welcomed by a rainbow. The park next to it is also very beautiful. On the other hand, the location is a bit away from the center, but they have buggies that takes you / picks up from a point where you can take a taxi / go to Belgrade's biggest shopping mall nearby. The spa is good and well maintained & great work by the gentleman there who manages it. Breakfast is good. We took a triple room and the room size was just about ok to fit everything.
Response from Property: Dear Guest, we are thankful for your visit and recommendation of the hotel. It fills us with great joy knowing we have provided a memorable service to you and that you wish to come back. We are looking forward to welcoming you again at Joy 5 Hotel & SPA and to make your stay even more enjoyable. Best regards, Joy 5 Hotel team
Kevin Honeytak
Double or Twin Room with River View
Stayed in Sep 2024
Business travelers
16 review
4.3/5
Very Good
Posted on Sep 15, 2024
The sanitation is good and relatively clean. The room is usually cleaned in the afternoon. There is a bath + steam room, which needs to be booked in advance. It is very relaxing and recommended. For tourists who like river views, this place is still good. The windows of the rooms on the first floor have screens. I open the windows during the day. It is very bright and I have never encountered mosquitoes. The breakfast is European style. The chicken nuggets are fresh and juicy, crispy on the outside and tender on the inside. Good reviews. Coffee is provided. Let's talk about the disadvantages: 1. Don't cook dinner, you have to go out to eat. There is a shopping mall 1.3 kilometers to the southeast, and there are shopping malls/Little Chili Peppers/Long Dingsheng/Hot Pot, etc. about 1.5-1.8 kilometers to the southwest. In short, you have to walk. 2. The bathroom is very lacking a small table for temporary placement of shampoo/shower gel/soap when taking a bath, otherwise you have to go in and out to get it back and forth. 3. The sound insulation is not very good, and the footsteps upstairs are very heavy.
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Wangwangdalibaoheningmengbaixiangguo
Double or Twin Room with River View
Stayed in Jul 2024
Couples
1 review
4.6/5
Great
Posted on Jul 16, 2024
The hotel is between Zemun and the old town of Belgrade. Airport bus No. 72 can go directly to the vicinity. Because the hotel is close to the Danube, you have to cross a park after getting off the bus to get there. There are many bars along the Danube. There is also a restaurant on the first floor of the hotel, so you don’t have to worry about eating. It is very convenient to walk 15 minutes across the lawn to a large shopping mall. You can walk to Zemun Town and the Chinese Cultural Center along the Danube. You can see local residents exercising in the park at any time. The life experience is very good. The room facilities are complete. I specially booked a river view room. When I opened the curtains, I saw the Danube. Because it is close to the water, I had to pay attention to mosquito prevention. European characteristics do not provide toothpaste and slippers. I don’t know why. We stayed for two days and the room was not cleaned.
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Guest User
Standard Double or Twin Room
Stayed in Jul 2024
Couples
12 review
4.0/5
Very Good
Posted on Jul 14, 2024
The hotel has a good environment and a superior geographical location. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests. It was a very satisfactory stay experience. I felt the warmth of home in this hotel, the beds are comfortable, the supplies are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and travel.
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Guest User
Triple Room With River View
Stayed in Dec 2024
Family
7 review
4.7/5
Amazing
Posted on Dec 13, 2024
The room is very clean and comfortable. The front desk lady is super nice and helpful. The restaurant only provides breakfast. In the evening, you can only order drinks. The prices are very affordable. It would be better if there was dinner.
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Dajiangxilai
Standard Double or Twin Room
Stayed in Nov 2024
Business travelers
20 review
4.2/5
Very Good
Posted on Nov 18, 2024
It's OK. There was a buzzing sound in the room, and I couldn't fall asleep until I pulled out the room card at night. The hotel is by the river in the park, and you have to walk a distance after getting off the taxi. It's far from the city, so there's nothing to do.
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Anonymous User
Double or Twin Room with River View
Stayed in Oct 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Oct 6, 2024
According to Google map, the hotel is at a small intersection. As soon as we arrived at the intersection, three dogs ran out and chased me and my friend. We were so scared that we dropped our boxes and ran away. In the end, the dogs kept barking near the boxes. A local uncle drove them away with a stick. Then we called the hotel to pick us up. The staff said that there was something wrong with the map, but they didn't do anything to comfort us. The guy who picked us up said that this had never happened to a guest before and he felt sorry. When we checked in, the front desk didn't say anything. It was really scary in the middle of the night.
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Guest User
Double or Twin Room with River View
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Very comfortable house and beautiful scenery
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Guest User
Standard Double or Twin Room
Stayed in Sep 2024
Travel with friends
22 review
4.0/5
Very Good
Posted on Oct 3, 2024
This hotel is very contradictory. Located in the park, right by the Danube River, the service is very good, and it is very convenient for running and exercising in the morning. But I highly do not recommend it. The reason is that, first of all, it is not in the old town. It is difficult to park in the old town and requires APP payment, which is very inconvenient for foreigners like us (as long as you think about Europeans and Americans coming to China, there is no WeChat and Alipay. How to pay the unattended parking fee), so we had to take a taxi to and from the old town. And due to the sudden rain the next night, we couldn't get a taxi in the old town, so we ran 4 kilometers in the rain at 8 p.m. Return to hotel. Secondly, although the hotel is in a park and you can park for free, the section in front of the hotel is a section that prohibits external vehicles, and you can only park in an area 500 meters away (the hotel indicates 150 meters, but the actual distance through walking navigation is 500 meters). It's quite inconvenient to get in and out every time. If it is your first time to Belgrade, the main purpose of your trip is to see the attractions in the old town, rather than to go for a morning run. It is very important to be able to walk and shop without driving. Therefore, although the service of this hotel is good, the girl at the front desk is very beautiful, and the guy in the dining area is very handsome, due to the geographical location, it is inconvenient for our first trip. If you are traveling to Belgrade and don't care about the old town, it's still okay here. Note that the room must choose a river view. It feels better to face the Danube directly than facing the park. It is very close to the town of Zemun and you can walk along the park. The embassy ruins are only 1.5 km away.
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Mylovefanmili
Standard Double or Twin Room
Stayed in Apr 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on May 7, 2024
The environment is good and the location is good! Recommended!
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Guest User
Standard Double or Twin Room
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The scenery is great. The house on the water has thin walls and the rooms are not very soundproof, but it is a good living experience
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Guest User
Standard Double or Twin Room
Stayed in Jun 2024
Solo travelers
10 review
3.7/5
Posted on Jun 13, 2024
The old lady at the front desk basically didn't provide any service. I asked to upgrade to a river view room across the street for an extra fee, but she said it was sold out. There were actually several rooms left, but she just didn't want to change them. Very bad! The location is relatively quiet. The river view room is really nice.
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