Travele
September 9, 2024
I stayed at the Springhill suites hotel from Sep 6th to 9th, and let me tell you, it was a disaster. I can’t believe this place even calls itself a hotel.
First off, they didn’t provide the most basic amenities. No toothbrushes, no toothpaste, and not even a bottle of water in the room. It’s mind-boggling that in 2024, a place like this can’t manage to offer these essentials.
But that’s not even the worst part. The housekeeping was nonexistent. I stayed there for four nights, and not once did they clean my room. I kept calling the front desk asking for housekeeping, but I was told repeatedly that the staff had gone home and couldn’t help. Are you kidding me? How does a hotel operate without basic room cleaning services?
And the staff? Don’t even get me started. When I tried to address the issue, I was met with “sorry, we can’t do anything because it’s after hours.” This kind of attitude is unacceptable and shows a complete lack of respect for guests.
Overall, my experience at this hotel was terrible. I wouldn’t recommend it to anyone. If you’re thinking about staying here, think again. You’ll likely be disappointed and frustrated, just like I was.