Favehotel Bandara Tangerang

Favehotel Bandara Tangerang Reviews

Favehotel Bandara Tangerang

Jl. Husein Sastranegara, Benda, Benda, IndonesiaView Hotel Details
Favehotel Bandara Tangerang
Favehotel Bandara TangerangFavehotel Bandara TangerangFavehotel Bandara Tangerang
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Favehotel Bandara Tangerang Guest Reviews

3.8/5
Good
36 review
Verified reviews
Location3.8
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(36)
Positive reviews(30)
Reviews with photos/video(1)
Negative reviews(6)
Guest User
Standard Room
Stayed in Jun 2024
Business travelers
1 review
1.0/5
Posted on Jun 28, 2024
Do not stay at this hotel. You can have a better hotel option nearby. Others provide hotel airport transfer and better hospitality. The staff aren’t really trained to deal with guest.
Response from Property: Dear Our guestThank you for your feedback. We are truly sorry to hear about your experience and that it did not meet your expectations. We take all guest comments seriously and will address the issues you've raised regarding staff training and hospitality.Your feedback is invaluable in helping us improve our services. We hope you will give us another opportunity to provide you with a better experience in the future.Warm regards,PatoniHotel Managerfavehotel Bandara Tangerang
victor druce
Funroom
Stayed in Aug 2023
Couples
16 review
4.5/5
Great
Posted on Aug 22, 2023
Okay near airport for early flight best to book here the place to eat inside hotel is nice and cheaper than Jakarta city
Response from Property: Dear Mr Victor DruceThank you for your review! We are glad to hear that you found our hotel convenient for early flights and that you enjoyed the dining options. It's great to know that you found our prices more affordable compared to Jakarta city.We look forward to welcoming you back in the future for another pleasant stay.Warm regards,PatoniHotel Managerfavehotel Bandara Tangerang
Eko
Standard Room
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Jan 2, 2024
Good and clean hotel
Response from Property: Warm greetings, Mr Eko. We from favehotel Tangerang airport would like to thank you, because you have given a good rating and review, and we will continue to maintain our service and friendliness. Hopefully in the future we can visit again and stay overnight. Greetings Favehotel airport team
eL
Standard Room
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Nov 22, 2023
goodddd
Response from Property: warm regards . Our guests from favehotel Tangerang airport thank you very much for your good ratings and reviews and we will continue to maintain our service and friendliness. Hope we can visit again and stay overnight in the future. Best regards, favehotel Airport Team
Wangzhixing
Standard Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Very good environment and the price is also very ok
Original TextTranslated by Google
Response from Property: Dear Mr WangzhixingThank you for your review! We are delighted to hear that you enjoyed the environment and found the price to be very reasonable.We look forward to welcoming you back in the future for another great stay.Warm regards,PatoniHotel Managerfavehotel Bandara Tangerang
Ykb
Standard Room
Stayed in May 2024
Business travelers
1 review
2.5/5
Posted on May 16, 2024
The location is less strategic. From the airport to the hotel it's a long way. The rooms are just ordinary standard
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Twidi
Standard Room
Stayed in Jul 2024
Business travelers
112 review
5.0/5
Outstanding
Posted on Jul 5, 2024
can sleep soundly after a long journey. varied breakfast, friendly staff
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Jemmyco Pratama
Standard Room
Stayed in Feb 2024
Family
279 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Staying here was very pleasant, the staff were friendly, the rooms were spacious and clean, the facilities were good...
Original TextTranslated by Google
Response from Property: Dear Mr Jemmyco Pratama Thank you very much for your positive review! We are very happy to know that you enjoyed your stay at Favehotel Tangerang Airport. Our staff is committed to providing friendly and professional service, so that every guest feels warmly welcomed. We are also happy to hear that the spacious and clean rooms provide the desired comfort. Good facilities are something we are proud of, and we are glad that you rated them positively. We strive to maintain high quality standards so that every guest feels satisfied while staying at our hotel. Thank you for your trust in choosing Favehotel Tangerang Airport as your overnight destination. We hope to welcome you back in the future and provide the same or even better experience. If there is anything else we can help with or if you have additional suggestions, please feel free to share them with us. Warm regards, Patoni Hotel Manager
Guest User
Funroom
Stayed in Dec 2023
Family
1 review
2.2/5
Posted on Jan 5, 2024
Very dirty. Towels, bed sheets, pillowcases are very dirty. Sorry I gave a bad rating. The AC isn't cold either😭
Original TextTranslated by Google
Response from Property: Dear Mr/Mrs. Warm greetings from favehotel tangerang airport. We apologize if during your stay our facilities make your stay uncomfortable. We will immediately evaluate and improve the facilities including the cleanliness of the room area and the amenities or utilities that we have, thank you for the input provided during your stay at our hotel. We hope that in the future we can stop by and spend the night again. Best regards. Favehotel tangerang airport.
Guest User
Standard Room
Stayed in Dec 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The room is nice and the service is also very good
Original TextTranslated by Google
Response from Property: Warm regards. We, the guests from favehotel Tangerang airport, would like to thank you very much for your good rating and comments, we will continue to maintain our service and kindness. Hopefully we can visit again and stay overnight in the future. Best regards, favehotel airport team
Guest User
Standard Room
Stayed in Aug 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Facilities: Comprehensive Hygiene: OK Environment: OK Service: Yes
Original TextTranslated by Google
Response from Property: warm regards . Our guests from favehotel Tangerang airport thank you very much for your good ratings and reviews and we will continue to maintain our service and friendliness. Hope we can visit again and stay overnight in the future. Warmest regards, favehotel Airport Team
sergio isaac
Stayed in Mar 2024
Family
1.0/5
Posted on Mar 10, 2024
We arrived and they could not find our ******* reservation. They had us waiting for almos 4 hours before giving us a room!! Besides the employies at front desk rude and not helpful at all. They complete ignored us most of the time. Last but not least we book a 3 person bedroom and they gave us a one bed room only suitable for 2. When I went to complain they told me that was tue only option and they offered an extra mini bed with additional cost when I had alreeady paid for 3 Then the next day we asked for the airport shuttle and they wanted to charge me also for it when it’s supposed to be a service from the airport hotel and the costo was 5 times more than taking a normal taxi Terrible experience over all!!!
damian
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 8, 2023
just trying to get a taxi to the airport took over an hour. the buffet breakfast was a joke. the only bread was cheap white bread. off milk, limited options unless you like weird looking curry things for breakfast
Mark
Stayed in Aug 2023
Business travelers
3.0/5
Posted on Aug 5, 2023
I got in late and was given a room key. When I entered, the room had not been made up after the last guest. Mess everywhere. I went downstairs and reported it and there was seemingly disinterest and possibly disbelief. The night manager gave me a new room eventually and never apologised for the error. All this took about 15 minutes early in the morning after a long delayed flight. Poor service. Next morning I went to the small shop in the hotel to buy a plug for the listrik. Should have been open but no-one there. Once again not very professional. Hotel needs to put customers first and their systems last.
Kaif
Stayed in Jul 2023
Business travelers
3.0/5
Posted on Jul 23, 2023
You get what you pay for, it’s cheap and near the airport. A bit dirty, and doesn’t have certain things you might expect (eg. a safe, tissue paper, shampoo, etc). I couldn’t arrange the airport shuttle for my arrival, and the shuttle is a paid service (costs about 100k IDR, so it’s cheaper just to use Gojek). The food was great though, and the staff was friendly.