Bengbu Wanda yue Hotel

Bengbu Wanda yue Hotel Reviews

Bengbu Wanda yue Hotel

No. 4, smart Jincheng business district, No. 88 Xuefu Road, Bengbu, ChinaView Hotel Details
Bengbu Wanda yue Hotel
Bengbu Wanda yue HotelBengbu Wanda yue HotelBengbu Wanda yue Hotel
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Bengbu Wanda yue Hotel Guest Reviews

4.7/5
Outstanding
1757 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1757)
Positive reviews(1725)
Reviews with photos/video(280)
Friendly front desk staff(458)
Awesome amenities(357)
Delicious breakfast(240)
Many amenities(202)
Close to train station(109)
Convenient parking(99)
Perfect for business trips(64)
Tasty coffee(22)
Negative reviews(32)
Guest User
Business Suite
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 7, 2024
The room is spacious and hygienic, the service is attentive and considerate, and the location is close to the South Station. It is indeed a good choice for business trips.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor to choose you every time. We are delighted by your consistent support. Momo is looking forward to meeting you again!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is in a good location, the front desk service is warm, and I have stayed there many times. The breakfast is rich, the room is clean and hygienic, the environment is good, the facilities and equipment are complete, Wanda brand, recommended
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Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on May 1, 2024
Great, I will continue to choose next time. Friendly customer service and good environment
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. Momo, the popular hotel, wishes you a happy life and happy holidays!
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel is very close to the high-speed rail station, only five or six minutes' walk away, which is very convenient. The whole style is simple and business, the room is large, the facilities are high-end, and it is clean and hygienic. There are many types of breakfast, and the service of the front desk and room staff is very good. High cost performance, recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is the recommendation from the guests. We are honored that our service is recognized by you. Momo is looking forward to your next stay!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is big and clean, the breakfast is rich and the service is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. Momo, the popular hotel, wishes you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel environment is very good, the room is clean and tidy, and the hotel service is also very good. Thanks to the recommendation of the lady at the front desk. I had authentic and delicious Bengbu local dishes and snacks.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, time is soft, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, the popular momo wishes you a happy day!
Anonymous User
Superior Double Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Wanda Yuehua Hotel has a very good environment! I have been to Bengbu several times, and it is very close to the high-speed rail station! I am very satisfied with this hotel for the first time! Free laundry, gym, clean bedding! The room supervisor promptly handled the juice on the floor, be careful of slippery floors! The service is very enthusiastic! I will definitely come again next time, very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Momo, the popular man, wishes you a happy day!
Guest User
Superior Double Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
It is a Wanda brand with high quality. The environment is very good, the room is clean and hygienic, the facilities are complete, the laundry room and the gym are very convenient. I don't know how to operate the washing machine and dryer. The room manager is very enthusiastic and not impatient at all. I will go there next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thanks for your support all the time. Momo, the popular girl, thank you for your care for us!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The room was clean and hygienic, the front desk guy was enthusiastic in service, we wanted to wash our feet at night, they arranged for a robot to bring us disposable foot washing covers, the TV couldn't be adjusted, they arranged for an engineer to come and adjust the TV, in short, it reflects the excellent qualities of a tourism practitioner, I will come again next time I have the chance.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your recognition of our hotel staff. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again! Momo, the popular hotel, sincerely looks forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
57 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The room facilities are good, the service is ok, but the breakfast is not good. The surrounding area is also average. It is not bad to send children to the university town. It is close to the South Station and the price is cheap. It has a high cost performance.
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6/9
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be summed up in one sentence, thank you for your support to the hotel.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
25 review
3.0/5
Posted on Feb 22, 2024
Because of the heavy snow, the high-speed train was delayed, so I stayed in Bengbu. I arrived at the hotel in the early morning. I first walked from the South Station and followed the navigation to the hotel, but I couldn't find the hotel near it, nor could I see any signs of the hotel. Finally, I called the hotel and found out that such a big hotel didn't even have a sign. I was a little suspicious whether this Yuehua was really owned by Wanda. Also, when I checked in, the hotel front desk asked me to leave my phone number and opened a membership for me without my knowledge. The hotel's elevators and corridors were very unhygienic. I generally don't like to stay in the front and back rooms when I stay in hotels, and the air conditioning and heating in the room are not good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for choosing to stay at Wanda Yuehua Hotel Bengbu South Station. It is a pity that you were not satisfied with your stay. We attach great importance to the issues you reported, and we will explain the relevant issues as follows, hoping to gain some understanding from you. 1. The hotel is a separate building with a large hotel name on the building, which will also be lit at night, as you can see on the Ctrip homepage. It may be affected by the snowy weather and is not very obvious, so you did not notice it. I am really sorry. 2. Wanda Yuehua Hotel Bengbu South Station is indeed a mid-range brand hotel under Wanda. For Wanyue Club members who are authorized to connect to the wireless network when you check in, you can enjoy the Wanyue Club membership rights. For specific rights and interests, you can check the Wanyue Club applet. 3. Regarding your feedback on the untimely cleaning of night hygiene, we have conveyed the problem to the relevant departments, and will strengthen the frequency of night patrols in the future to avoid similar situations. 4. Due to the weather on that day, the hotel was fully booked that night. I am sorry that I could not provide you with a satisfactory room location. We apologize again for not giving you a satisfactory stay. We sincerely look forward to your visit again and witnessing our growth. We look forward to providing you with perfect service and gaining your recognition next time. Momo wishes you a happy life!
Anonymous User
Deluxe Room (2 beds)
Stayed in Feb 2024
Other
1 review
1.0/5
Posted on Feb 18, 2024
This is the first time I have encountered such a situation when staying in a hotel. The attitude of a hotel is worse than that of a front desk. When I reported this problem, the staff and manager first questioned the customer, "What did you use to apply it..." I have never been so speechless. There was not even an apology. They even secretly took the towel away to destroy the evidence.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for your careful comments. We attach great importance to the problems you reported. We apologize to you again for the straightforward words of the waiter. It is also a pity that you did not accept our service remedy. But usually, all the items in our rooms are changed for each guest. All towels and bedding are washed and disinfected by a regular washing company before being put into use. After the waiter has tidied the room, the housekeeping supervisor will check the room again to confirm that there are no abnormalities in the room hygiene and facilities and equipment before selling them normally. You reported that the two towels were contaminated when you checked in, and we were also very confused. The relevant departments are still following up to confirm the cause of the problem. We deeply apologize for bringing you a bad stay experience. During your stay in the hotel, you can contact us at any time if you have any problems with the room. We are on call 24 hours a day to provide you with quality service. The popular momo wishes you a happy day.
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The room is large, clean, tidy, soundproof, and the service attitude is also very good. It is near the university town and there are many places to eat. It is a ten-minute walk from Bengbu South Station and it is also very convenient to take a bus. I recommend it.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal of service. Momo is looking forward to your next visit and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 23, 2023
I'm quite satisfied, but some of the hygiene blind spots still need to be checked. I got a free room upgrade. It's relatively quiet and comfortable. I change the bedding and clean the garbage every day. Overall, I'm quite satisfied.
Original TextTranslated by Google
Response from Property: Dear Didi guest, thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. We have conveyed the information to the housekeeping department and asked them to strengthen the hygiene inspection. We will strive to do better and provide attentive service to make every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches. Momo, the popular hotel, looks forward to your next visit and receiving your five-star praise! I wish you a happy life!
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The room is very quiet, clean and hygienic, and the sound insulation is very good. The bed is very comfortable to lie down on. It is very good to lie down and fall asleep after a tiring day on the business trip. The breakfast is also rich in variety. The guy and girl at the front desk are very enthusiastic. This hotel is great👍🏻. I stay here every time I go to Bengbu, it's very good.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again! The heartthrob momo sincerely looks forward to your visit again!