Hotel Melina

Everything ok

Este año la comida ha dejado mucho que desear ,muy mala calidad ,en comparación con otros años : La fruta muy mala. Los postres también peor que otros años. La comida de las ollas que tenía q estar caliente ,estaba fría. La limpieza muy regular . Eso sí ,los camareros muy amables . He ido muchos años ,pero el próximo año me lo voy a cuestionar.

El hotel en general está muy bien ,la instalaciones muy buenas y el personal maravilloso sobre todo Jorge el metre y también Irene y Dani de cafeteria pero el buffet penoso comidas de sobras hasta de dos días ,nada variado ,los postres ni existen casi toda la comida francamente mal

El hotel está bien situado, cerca del centro y en apenas menos de 10 minutos en la playa de levante. Las habitaciones están reformadas y están bien, sin embargo el baño tiene una ducha plana que hace que se salga el agua. Además el lavabo es pequeño y no tiene ningún mueble debajo por lo que tienes poco sitio para dejar tus cosas. También, el secador de pelo seca muy muy poco. Yo recomiendo solicitar las habitaciones con vistas a la piscina. El servicio de comidas está bien pero en meses de alta ocupación a veces no tienes mesa preparada donde poder sentarte, también añadir que las mesas están demasiado juntas. Las bebidas las tienes que abonar al momento por lo que no es cómodo, tendrían que añadírtelas a tu tarjeta de habitación y pagarlas cuando hagas el check-out. La piscina de abajo cuenta solo con sillas y mesas, sería mejor añadir hamacas para una mayor comodidad. También cuenta con la zona del solarium en la parte de arriba. Concluyendo, la calidad precio está bien aunque deberían de cambiar estas cosas.

Except the pool on the roof, everything was very good, the food and cleanliness were phenomenal, I loved the foam party, the cleanliness was very good, the restaurant was very clean and varied, the views of the hotel are not very good. It only faced a narrow street but generally everything was fine, but they didn't give me the all-inclusive option and it's one of the things I always look for.

The best thing we have experienced in this hotel was the entrance, thanks to the girl at the reception who has been wonderful with us, friendly and close. After that, everything has been horrible. When we entered the room we realized that this was not what they offered on the website, there they had rooms with a more current style. Our room was like one from the 2000s, nothing like the style they offered. But if it were only that, I wouldn't be writing this opinion. The mattresses were thin and bad, the kind where everything hurts when you wake up. The pillows were made of poor foam, dirty and twisted from being used so much. The bathroom was small, if you looked towards the toilet from the wash you could see the remains of excrement still stuck, they don't clean it properly. As for the shower, there is simply no shower tray, what there is is a tap that allows you to shower with a drain (with a hose full of coiled black hairs that we assume were from a previous guest, since I am blonde and my husband doesn't have that long hair). When we went to shower in the morning, what a spectacle! Our bathroom flooded two seconds after turning on the tap, we even had to put a towel on the floor so it wouldn't go into the room. As for the rest of the staff (apart from the friendly girl at the entrance), terrible. We called the reception to inform them that this did not correspond to what was advertised on the website and a super rude guy answered, he told me that it was the first time they had told him that. I told him to look at the photos of what they offered and to come look at the room they had given us. The boy answered me completely that he knew his hotel perfectly and that (according to him) it was the same. In short: cleanliness that makes you want to vomit, current on the outside but almost tell-me time on the inside and terrible service.