Carr. Cancun, Chetumal Km. 22, Benito Juarez, Quintana Roo, 77569, MexicoView Hotel Details
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1 night
Hilton Garden Inn Cancun Airport Guest Reviews
4.4/5
Very Good
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.1
Service4.1
Cleanliness4.6
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All reviews(66)
Positive reviews(64)
Reviews with photos/video(17)
Convenient location(20)
Easy to get around(19)
Close to airport(18)
Great service(15)
Awesome stay(14)
Awesome rooms(11)
Offers pick-up/drop-offs(8)
Negative reviews(2)
John
2 Queen Beds Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 25, 2024
While this is a well located girl for airport access the room was not up to standard.
There was insufficient lighting in the room, apparently a lamp was missing.
The shower head needs replacing because it doesn't function effectively
Nachod
2 Queen Beds Room
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Dec 16, 2024
Conveniently located within the Airport, offers a free shuttle service from the hotel to the different terminals. Check in time should be changed as 3 pm is too late. Clean and modern
George
King Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Good room, quiet and peaceful. Had a great experience at this hotel.
Beta0415
2 Queen Beds Room
Stayed in Feb 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Mar 18, 2024
Solid hotel. There was a pool which was beyond expectation. Perfect for temporary, one-night stays since its very close to the airport with direct shuttles.
Guest User
2 Queen Beds Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Feeling welcome, and as home !! Personal was kind and friendly and very helpfully
Guest User
2 Queen Beds Room
Stayed in Jun 2024
Family
1 review
3.5/5
Posted on Jul 24, 2024
The shower is terrible, very very small water, impossible to take a shower! The room has badly smelled, breakfast has not much choice and expensive. I will never come back to this hotel!
ALBERT TAILIN
2 Queen Beds Room
Stayed in Feb 2024
Family
4 review
3.5/5
Posted on Mar 24, 2024
The location is good but poor sound insulation in the first floor room. Recommend to arrange shuttle bus pickup earlier.
Daheesdiary
King Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The location was everything. It was located IN the airport so was good to rest here before the early morning flight the day after. Nice and clean
The only thing is there’s no convenience stores around. They have some items in the shop but very limited
Guest User
2 Queen Beds Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Best ever Hilton hotels, perfect location walking distance to Terminal 3 but not necessary. Hilton provides transportation to all terminals.
Friendly staff, nice hotel cleaning and comfortable.
Guest User
King Room
Stayed in Jul 2023
Solo travelers
13 review
4.7/5
Amazing
Posted on Aug 30, 2023
The hotel is a short walk from Cancun airport. Very convenient for transit travellers. Staff was friendly and helpful. Definitely will book again for next stay.
Simone Marisse
2 Queen Beds Room
Stayed in Jun 2023
Family
46 review
5.0/5
Outstanding
Posted on Jul 5, 2023
Great hotel for my overnight. We arrived in the very early hours of the morning and this hotel was excellent for us to recharge before heading out again. Everything you would expect from a Hilton.
Tarah2811
2 Queen Beds Room
Stayed in Apr 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 5, 2023
Best place to stay. Close to the airport, you could walk over to it but no need to since they have free shuttle service.
TGo
One-Bedroom King Suite With Sofa Bed
Stayed in Jul 2023
Travel with friends
13 review
4.5/5
Great
Posted on Aug 13, 2023
The hotel was nice and very clean. Friendly staff and loved my room!
Toni Leeann
King Room
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Amazing place to stay especially if you are flying the next day.
Estoban was amazing ! Very friendly
Would recommend
Marc Andre
King Room
Stayed in Mar 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 5, 2023
Awesome place real close to the airport. Nice pool and gym. Friendly staff.