Cinnamon Bentota Beach - Signature Selection

Cinnamon Bentota Beach - Signature Selection Reviews

Cinnamon Bentota Beach - Signature Selection

Galle Rd, Bentota, Southern Province, 80500, Sri LankaView Hotel Details
Cinnamon Bentota Beach - Signature Selection
Cinnamon Bentota Beach - Signature SelectionCinnamon Bentota Beach - Signature SelectionCinnamon Bentota Beach - Signature Selection
Check available rooms for your travel dates
We Price Match
1 night

Cinnamon Bentota Beach - Signature Selection Guest Reviews

4.2/5
Very Good
8 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(8)
Positive reviews(8)
Reviews with photos/video(5)
RubySL
Premium King Room with Pool Access
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jul 3, 2024
best food.friendly staff, great location and service.we enjoyed very much.
Guest User
Luxury Beach Access Twin Room
Stayed in Mar 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Mar 28, 2024
Amazing resort location with large cosy and beautiful rooms. Highly recommend for holidays. Food is expensive though.
Guest User
Premium Terrace Twin Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 16, 2024
The hotel is great, I recommend it~ Cinnamon Beach in Bentota, the work of Bawa, the father of Asian architecture, faces the lake on one side and the sea on the other. It is very, very large. The interior of the hotel is also worth a visit. I love the ceiling that you can see as soon as you enter the door. It is paved with traditional Sri Lankan batik cloth. It is super~~~beautiful
Original TextTranslated by Google
6/7
Response from Property: Dear Guest,Thank you for your kind words and recommendation. We’re thrilled to hear that you enjoyed the unique architecture and beautiful design details of our hotel, including the traditional Sri Lankan batik ceiling. Your appreciation for our location and interior is greatly valued. We look forward to welcoming you back in the future.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Guest User
Premium King Room with Terrace
Stayed in Jul 2024
Family
18 review
3.3/5
Posted on Jul 14, 2024
It's really a hard-to-describe experience. No wonder not many Chinese people stay here. The hotel belongs to a local chain hotel. Although it is rated 5 stars on Ctrip, the hotel walls are covered with tripadvisor sgs and other certifications, and it is a legacy designed by Bawa, but it is really disappointing after checking in. It happened to be a small peak when checking in. Several tour groups checked in at the same time, and the front desk seemed a bit busy. Fortunately, the passports and luggage were not messed up, and the room card was safely obtained. The hotel is a bit large, and the building where the front desk is located is really 5🌟. Bawa's skills were definitely epoch-making works 50 years ago. But as soon as you leave the main building of the hotel, it's like going to another hotel, and the sense of age hits you. Especially the lawn in the middle looks like a prison yard. The lawn is undecorated and bumpy. There are a few wild dogs wandering around. After entering the room, it's just okay, but compared with the main building, it's worth 3🌟 at most. But because it is very close to the sea, the ground on the second floor will also be damp for no reason. Although the hotel was renovated in 2019, the facilities in the room are also very illogical. There is only one empty power socket in the whole room, and the rest are plugged in lamps, kettles, TVs and other equipment. The switch of the ceiling light is very interesting. The switch on the left bed controls the light on the right bed. When I checked in, I also took my child to the children's playground, which is the kind of indoor children's playground in domestic shopping malls, but the maintenance inside is really not good. The most terrible thing is that no one cares even when the cover of the electric box is opened. If it were in the United States, it would have been sued for compensation. The food is not expensive, but the taste is not online. But to be honest, the waiters here are more local and down-to-earth, probably because most of the hotel guests are locals. There are less than 10 white and Asian people in the whole hotel who stay for breakfast. It is obviously different from anatara where I stayed before. There may be more European and American customers there, and the employees are used to tiptiptiptip for everything. Bentota is more sincere
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your detailed feedback. We’re sorry to hear that your stay did not fully meet your expectations. We appreciate your comments on both the positive aspects and the areas needing improvement. Please be assured that your concerns regarding check-in, room facilities, and maintenance have been noted and will be addressed. We strive to provide a memorable experience for all our guests, and your input is valuable in helping us enhance our services.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Guest User
Luxury Beach Access King Room
Stayed in Aug 2024
Family
28 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Very nice hotel, satisfied
Original TextTranslated by Google
Guest User
Luxury Seafront King Room
Stayed in Jan 2024
Couples
5 review
3.5/5
Posted on Feb 2, 2024
The hotel feels tired. Was eaten by mosquitoes.
Original TextTranslated by Google