Best Hotels in Berlin, United States

Good location, surrounded by shopping malls and supermarkets; the room type is good, equipped with a microwave oven. The service staff is warm and friendly! And provide a simple meal to heat up in the microwave. Breakfast is simple but feels nutritious. Will choose again next time!

I've been here with my company for over a month, and I really can't wait for this area to be done, and GET THE HELL OUT OF HERE. Nothing has gone right since the start. Breakfast(was consistently late for the first week until I complained)consists of bagged frozen eggs,cold sausages, stale cereal, pancakes(bagged),and machine always glitches. I've been looking at a dirty breakfast line every day. The same pancake batter on a mat for a week. Disgusting. Found a diabetic syringe in the lobby bathroom too. Up over the sink. Housekeeping is LAZY and do the bare minimum. This last check-in did it....used soap in my room,and shower wasn't clean. Toilet had dry urine on it.Im Not complaining and hoping for changes anymore. Staff ARE friendly-especially the late night Spanish lady, she's a real sweetheart,but most are lazy. I've picked up numerous trash/coffee cups, and a Walker were discarded and left for 3 days-until I picked it up....I shouldn't have to. No one picks up. I wouldn't reccomend this place just yet. It does have potential. Needs either new management or new staff. Very disappointed especially when my boss is spending thousands of dollars since being here. By reading replies from management, it seems that it is robotic and monotone. The same line or close to it over and over but with no improvements. Not a happy hard-working customer.

The pool room is not available. The air compressor is very loud. The hotel is very old, but the hotel because it is opposite the hockey arena.

2 of 4 elevators that had been inspected 2 months before were out of service (the technician was coming Wednesday - what one was never detailed). The bathtub drain backed up and spewed black gunk into the tub - four requests for maintenance were ignored but when we left, they thought maybe they would take the room out of service. The daytime staff was indifferent, the young man in the evening was personable and tried to be helpful. Once you leave the shiny lobby it is outdated, dirty, and badly in need of plumbing repair, ceiling repairs for the moldy water leaks. You get the picture. However, the free breakfast for some reason is very well done, great choices, and a pleasant helpful staff.

I recently (April 9th) spent one night at the Hampton Inn Boston/Marlborough. I have stayed there before. It is everything that you would expect from a Hampton Inn. It is conveniently located, is clean & well maintained, offers an standard but ample breakfast bar. So why is this a difficult review to write? On the morning that I was checking out -- but well before actual checkout time -- Housekeeping knocked on my door. They knocked DESPITE THE FACT that I had the ”Do Not Disturb” sign on the door. To my way of thinking, this is inexcusable. I was awake & had been down to breakfast, but the housekeeper had no way of knowing that. I couldn't just as easily been sleeping in before checking out. I stopped at the front desk on my out to inform them (1) I will NEVER stay at this property again, and (2) I will NEVER recommend this property to anyone. In fairness, the young lady on duty was very apologetic & it isn't her fault. She said they'd address the issue ... which may help the next guest, but it certainly won't help me. Ever.

It is very convenient for children to go to school nearby.

We live in the area and checked in for one night while we were having some work done on our house. They let us check in at 9:00 AM and use the room all day with no extra charge. The room was very clean. At 3:00 PM, after we had been in the room for several hours, someone checked in next door and was having a very loud dance party. I called the Front Desk and Allie offered to (1) tell the folks next door to turn it down and (2) allowed us to move to a quieter room with no adjoining room (the dance party was in an adjoining room). There was no extra charge for the room stay or the move (altho we left a nice tip for housekeeping!) Three cheers for Allie at the Front Desk who was understanding and very accommodating and did ask the dance party to quiet down (they did!) We learned there was a high school girls soccer tournament in the area and there were teens booked in many area hotels. When we went downstairs to get the new room key, Allie was instructing one of the adult chaperones on the hotel rules, including quiet time at 10pm. We never heard any noise again and had a restful evening/night. The room was very clean and the beds were super comfy (on the firmer side, which we like). Would not hesitate to recommend!

This was an awesome stay. No complains at all and the breakfast was solid

My only issue was the insane and erratic behavior of the overnight manager named, Todd. We were in town this past weekend for a hockey tournament in which we had downtime and late night games. The one evening I notice my 14yr and his two friends being spoken too by this adult male. When I ask what was going on, he says they can't be running around the hotel which they weren't doing, and he tell me he is going to call the police if they don't go back to their rooms which I laughed at. This person never identified himself until I asked him who he was. He then tells me he is the manager and his name which was Todd. I take my kid to our room which ended the night. I find out the next day other parents experiences the same thing only to find out one parents child had taken property taken from them which a father had to take their property back from Todd. I let the front desk know of this interaction and how angry I was the next morning when checking out, only to find out this Todd person is leaving this property on Wednesday. I guessing he didn't care what his behavior caused since he is on his way out. Hotel was clean and the front desk was nice.

Hotel facilities are good. There is a gym, there is an open-air yard in the atrium. Breakfast and afternoon reception are included in the room rate and are great value for money! Staff are well trained and worth recommending!