Hotels near Parc Fluvial de Berthier-sur-Mer, Berthier-sur-Mer

I stayed here last night with my husband, baby and two dogs. We just wanted a clean room to sleep the night to break up a very long drive. We checked in around 6, and the floors were wet, I assume from mopping? But when I wiped them with paper, it was brown water. They were still so dirty my baby’s pjs were black on the knees and feet from crawling around in filthy floors. There were about 20 flies in the room, landing on us while we tried to rest, so we spent about an hour trying to kill them all. The room was also very warm, I checked the thermostat and it was blowing hot air. It was about 27 degrees outside and they had the thermostat set to heating. It took a long time to cool the room. All of that would be been fine, but as of 8pm whoever was in the room upstairs started banging for HOURS on end. We could not sleep. Our dogs were scared. It woke our baby up. My husband emailed front desk with no response (we didn’t want to call because the baby was still asleep at that point ). They only quieted down well after midnight. It was a miserable experience, especially considering we were charged an extra 50$ for our dogs on top of the room price. We stayed less than 12 hours, no one had a good night rest and we are out about 250$. When I returned my keys this morning staff didn’t even lift their head to acknowledge me. DO NOT RECOMMEND

Would recommend this for family and friends' gatherings. The staff is extremely helpful. The restaurant serves breakfast and dinner, of high quality. For lunch the Starbucks seems to be run by the same staff and features full meals and fine sandwiches among other things. The pool is heated, and the outdoor, large hot pools are excellent. You can do snow angels then jump back in the pools with jets. There is a good exercise room and a game room with ping pong, fuzbol and other tables and a small romper bouncy house. Dozens of other dining alternatives just out the front entrance and a short drive.