Pont y Pair Inn

The whole experience was beyond underwhelming to say the least. Money taken out of my account hours before we checked in. A scruffy brutish type wiping down tables is one of the vilest individuals I have had the misfortune to meet. Heading up this dirty, tatty, warehouse of an establishment, he is an absolute insult to the trade and should never be allowed to work in hospitality. The police should check this guy out and make sure that all staff are safe and well. I sat up for hours guarding us because of the disgusting energy he gave off. Stay away from this place.

We have just stayed at this hotel for the last 3 nights under the New Management and I would like to say that it was one of the best hotels we have stayed in for a long time, location is absolutely stunning, accommodation was very comfortable, food was good and the team are really polite and very friendly, the new management team are very helpful in sorting things out if you need to make short notice adjustments, the hotel is still a very good Dog friendly place, although I no longer have a dog, there is plenty to do here and excellent starting point for both young and the older generation, the local people of the village are very friendly and happy to help in any way they can, parking facilities are good, but it can get very busy at times, we would just like to say as well that all the visitors at our time of staying all seemed very friendly too, we really like this Hotel and would very highly recommend this to all as it is good clean and very friendly, well done. We will be back on a regular basis see you there.

We were so excited to come here for a stay as we had been in the pub before for food and drinks and loved it so much, however they had a private function on in another part of the bar downstairs with really loud music that might as well of been in our room! The floor of the bedroom was vibrating, and we couldn't hear ourselves think. It went on for hours! So I'd recommend calling them before you book incase they have a party booked in. I've emailed the pub twice to complain but no one is replying. They ruined our weekend away.

Family of 4 visited 2nd Jan, had a very enjoyable experience, cosy and clean, great food , big portions, kids catered for, must try the bread and butter pudding , staff couldn’t do enough. We will be back

Hotel is situated in a very pretty village. Be warned it is extremely noisy at night. We stayed in August and needed the window open and it sounded like fighter jets were going past all night. We felt the room was expensive considering the small size. Tiny shower in a small bathroom. Hand soap should be provided by the sink. Also be warned that it’s a small double bed, although it was comfortable. More attention could be given to cleaning. Ventilation fan in bathroom very dirty, dust on ledges and dirty window frames. In hotel description it is mentioned that a cooked breakfast is available but it is not, no warning of this before we arrived. In short this wouldn’t be one that we would return to.

The room is clean and comfortable. They prepared everything you will need during the stay. The public car park just 3 mins walk. Friendly staffs

Delicious food and amazing service, lovely staff. They continuously checked to make sure we were happy, gave us a choice of specific alcohols in our cocktails and drinks and let us choose how much of whatever mixer we wanted. Fantastic.

Another wonderful stay at the Pont y Pair. Since the refurb in 2022, it really is the place to go in Betws Y Coed (and the surrounding area). We couldn't have had a better time. Welcome and hospitality were great, food and drink served to perfection, real laugh in the bar before dinner, and rooms were immaculate, stylishly designed, and great views over the bridge. We were in the centre of everything, with easy access to actvities locally (we went up Snowden, and went paddle boarding, and went for a lovely river walk too). The memory will stay with us for a long time. Can't wait to go back.

Friendly, welcoming staff, and the room was like a trip back in time. Antique furniture but very well presented and very clean. Our room even came with a view of the river. Although there's no parking at the hotel, we found a spot only two minutes walk away.