Beverly Hills Hotels with Airport pickup service

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Those who are looking for a hotel that goes above and beyond, The Peninsula Beverly Hills is the perfect choice. From the minute we walked into the door, the hotel was 5-star in every single aspect. The rooms are beautiful and handy, from the digital tablet that controls all the settings for your room, the printer under the desk, the radio and television, to the continually replenished plate of fresh tangerines on the table, the floral curtain design, and the unique monogrammed pillows that you get to keep. They are spacious and light, thanks to their floor to ceiling windows. The location is convenient, walking distance to Rodeo Dr and other main streets and shops in Beverly Hills. Not to mention that the hotel offers free drop-offs within Beverly Hills, in either their iconic Rolls-Royce Phantom, Cadillacs or BMW limousines, a fantastic way of getting around! The rooftop area is ideal, and you mustn’t miss out on visiting it during your stay. Due to the size of the hotel, it being smaller than the others in Beverly Hills, The Peninsula feels more exclusive, is less busy and it enables the staff to pay more attention to individual guests. The pool, rooftop, gym and spa are all top-notch facilities. The staff are excellent, the building is beautiful, clean and well maintained, the food at breakfast is all one can ask for and the garden and lobby are full of divine, fragrant flowers. Of all the places to stay in central Beverly Hills, nothing comes close to The Peninsula standard, the epitome of luxury. Final Scores: Location - 10 Cleanliness - 10 Comfort - 9 Facilities - 10 Staff - 10 Value for Money - 10 Total - 10/10

Four Seasons Hotel Los Angeles at Beverly Hills, located next to Rodeo Drive, one of the world's top ten shopping paradise, has filmed the film ”Pretty Woman”, and is famous worldwide, with excellent service, beautiful surroundings, and the best choice for vacation travel , Shopping is very convenient, the whole street of luxury goods is ...

Everything you'd expect from Four Seasons and more. Super friendly and professional staff. Spacious, clean, and well equipped rooms. Higher floors have great view, with balcony too. I liked their aluminum canned water. Excellent Italian restaurant Culina. Manager David even emailed me assuring that they'd save my room preference profile for future stays, very impressive, thanks! Four Season is often the answer when I struggle to find hotels that don't compromise on having both location/neighbourhood and views, this is another example.

There is no sense of security in the neighborhood. Very small lobby, not the concept of the domestic Ritz-Carlton, it seems that the apartment lobby, there is no service, the service such as water has to make a few calls before sending it, I feel that no one is serving the whole hotel.

One of the most satisfying hotels in Los Angeles, a little-known restaurant on the first floor. The food is amazing. I’ve never been there. I really didn’t know there was such a treasure restaurant hidden here. The room facilities are good and new. The internet is great and the bed and pillows are very comfortable. Toiletries need to be requested and not provided proactively. The room cleaning was very timely and attentive. The location is great, just off Rodeo Street, a few minutes walk away. The only drawback is that the floor is low, close to the road, and a bit noisy.

The location is very good, going out is the beach. Service attitude is generally friendly. You can ask the room for slippers, toothpaste, toothbrush and hot water. The room is very new, there is a shower room and the bed is not bad. Recommended room breakfast, very good, the uncle of the meal is very humorous. Feeling partial business, not too diligent service, but as long as you ask, will respond quickly.

-- Our ”one bedroom lanai” suite did not contain a lanai, or a balcony, or an outdoor space of any kind. Was told by the front desk that only some of the ”lanai” rooms actually have a lanai. What planet am I on? --- We also discovered a welcome letter addressed to a different guest upon entering the room; apart from being a privacy issue, it's sloppy work for a hotel that bills itself as ”luxury” and ”five star” -- I asked if we could be moved to a room that actually had a lanai, and this request was denied, despite numerous other rooms being available. I then asked to speak with the manager to discuss all of these issues, and was assured they would call my room back ”right away” -- obviously, no one ever called -- We were overcharged at breakfast, and I had to send the bill back to be corrected -- The hotel is a solid mile walk from any of the popular attractions in Santa Monica (pier, aquarium, etc.) I'd recommend staying at one of the nicer hotels closer to the pier, like the Regent or Shutters on the Beach. Or at least somewhere where they understand what the words ”luxury” and ”service recovery” mean.

Let me start with the positive. It’s a beautiful hotel that is very minimalism and I stayed in a loft terrace room which was spacious and comfortable and had a great view of the city. In addition as a Titanium member they offered me an upgrade to a suite but as it didn’t have a view I decided against it. Now for the staff and management. I had a charge added to my bar tab that I did not authorise and a valet charge added when I did not valet park. Two staff members here were dishonest and the management, both front office and director of sales seem to think that this is acceptable and did not apologise. They did refund me those charges. And give me back the resort fee. But they told me there was no wrong doing happening at the hotel. I am of the opinion that if someone in the bar adds a service tip that was not authorised that this is fraud. It was a purposeful and deliberate act with the expectation that I would not notice. And clearly an understanding that the management would let it slide. I have spent over 80 nights in Marriott hotels this year, including more expensive brands than this hotel and I’ve had better experiences and better management. Any hotel that allows employees to commit fraud and says no wrong doing happened and does NOT apologise should be investigated and anyone who stays at this hotel should be weary. I’d strongly advise double checking your folio when you leave the hotel. I’m very, very disappointed with this hotel management and Marriott. Be warned.

This hotel is beautiful and the amenities are just what you would expect with a 5* hotel (gym, spa, bar, restaurant). However paying £600 a night, you’d expect to be able to access the spa without an additional cost. It does feel like the hotel doesn’t ‘value’ its guests in this department and is more concerned with its daily visitors. I was disappointed with a lady at front desk (she was a younger asian or hispanic lady). She had promised a 50% discount with parking (Which is $71 per day) and suddenly had amnesia at checkout. She also came across rude and unhelpful. The in room dining staff are brilliant. Special shout out to Wendy & Matthew who went above and beyond during my stay! Unfortunately, the bed smelt strongly of sweat/b.o when we arrived and this was resolved straight away. Other than this, the beds were comfy, the balconies are helpful but could be better in terms of views and furniture. Pros and cons throughout!