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The service attitude of the hotel is really very poor. After sitting down, wait for the waiter to order for 40 minutes, wait for 40 minutes to serve, and pay for the waiter everywhere. The waiter in charge of our table really couldn't find it during the meal, and let other waiters help people. It takes an hour to get a juice from the room. I ordered the hotel reception desk to send it up, call to politely ask if I can go on my own, I have to say that I have to wait for a long time to be back and say that it has not waited so long. When I was walking, I sat in the lobby sofa and took a break. I was also roused by the staff to wake up. ? Is it fun? I want to ask? Isn't it a hurry to see others waking up at rest? ? Really the first hotel that never wants to go back.

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The whole is OK, and there is no way to compare with the domestic, it is also the domestic standard.

Upscale with a soul to it. Really liked the stay at Avalon. Wasn't chocked by all the design features though but indeed a very good hotel. Feels friendlier and less stiff than similar options in the city to my opinion.

The rooms are tastefully appointed and every detail and been attended to. Very comfortable bed and pillows. Nice lighting including a motion-activated dim light for any trips to the bathroom during the night. The staff is universally wonderful and could not be more attentive and focused on your needs. This hotel hits all the right notes. Not cheap but worth every penny.

Booked a three night stay here. Two couples. Check in was great. Given a welcome drink on arrival. Rooms were ready. Going up in the elevator it got stuck but we didn't mind cause mum got a fit of the giggles and nearly wet herself. Anyway.. Rooms were modern and smallish in size but had everything we needed. Great shower and coffee making facilities. Had drinks at the bar with other guests which was fun Rodeo drive doesn't bother me. I'm not into wasting tons of money so we went to the Queen Mary in Longbeach instead. Ate once in the restaurant. Food was great. Met many of the staff and they were all friendly and helpful. Met the manager too. He sat with us for a while talking about the hotel etc etc. He was a fun guy. Only thing we didn't like was the noise from the floor above but that was all. Just someone walking back and forward in high heels all night on wooden floor. Hardly the owners fault. Maybe one day he will put thick rugs down. But I wish him well. Hotel is named after his brother so I wish him every success.

My wife and I stayed here for a few nights on a baby moon before heading to Palm Springs. Really enjoyed this hotel. The bed was comfortable, we were in a nice Jr. suite with a sitting area, huge marble bathroom, and a great palm tree view. Breakfast was really good - espcially with our status which made it basically free and the location (definitely need a car - it's LA, afterall) felt safe and nice. Downside was that there were 2 events the night we arrived - seemingly schmancy - which made the hotel a bit busier that one might like. That said, no noise made it up to our room, thankfully. Overall, would definitely stay again.

WOW! My wife and I stay at every level of hotels from Best Western To The Roosevelt to Waldorf Astorias...This one impressed. First of all, the Valet was absolutely their for every guest. Non-judgemental about having a motorcycle delivered to their location, they were even curious about the BMW r1800! Travis (I believe his name was, he is the boss) has an incredible crew, as he himself was very pro-active. Friendliest and most responsive valet service I have ever seen! The Front Desk.. Attentive and welcoming. Very knowledgeable and expeditious in their service. As you walk through the beautiful lobby, the front desk is right to your right, along with the concierge (Dave ROCKS!)...no lines (On Memorial Day), and forthrite information. The Food... So delicious, The rooftop dining had a more casual atmosphere, with beautiful view of the Bev Hills Mountains. The menu is delicious, and (relatively) cheap. About $200.00 will get you a ice dinner, dessert and wine. All with great service. They have a new wine manager, at the time this review was written, who is full of knowledge and energy. The first floor restaurant, Espelette, has a new Executive Chef, Stephen..French...Lively personality and loves greeting his guests. My recommendations? Try the Bronzini, both restaurants are superb. The rooftop makes it over potato, with asparagus, while Espelette allows the fish to shine utilizing sides to compliment. The fish in Espelette is dried for 72+ hours, and is full of flavor..The true winner, though is the eggs benedict...OMG the creamiest Hollandaise I have ever had the joy of tasting bar none! The eggs Benedict is served with either ham or salmon, try both! And the service is incredible! The Room... Beautifully appointed with a touch of class..A mattress on the bed worthy of this level hotel..And maid service multiple times a day, and on call. So you never come back to a messy room! 24 hour in room dining... The Bad.. The only issues we ran into were considered minimal..and IMO, no fault of this property. The reservation people claimed they were at the hotel...they were not..the gave us misinformation, which is par for the course with hilton reservations...a never ending battle. And the house car did not show for the pick-up..the concierge said that the driver had called wondering where we were, and we called wondering where he was! I still give this property 5/5.

As a woman travelling alone my main concern is safety at night. This hotel has old worn furniture, dirty carpets, non working TV's and rusted bath tubs, but honestly I am never in so I don't really care as the position was favorable for my business trip. SAFETY IS A BIG CONCERN in this hotel. ALL the staff leaves at 8 pm, leaving the hotel completely unguarded all night. In addition, the front door does not lock by itself, the client needs to turn around and manually close it, well you know how many people don't do it right ? This morning I got up for my meeting and there was a homeless man in the lobby. During the night someone tried to violently open my door, I yelled at them and luckily they left. Now there is yelling in the hallway, people knocking on doors and running in the hallway. It should not be allowed that people run a hotel like this. You purchase a room with the expectation of safety, which here is not guaranteed, If you are a woman travelling alone stay away from this place.

Great location!! It’s right in the heart of Beverly Hills!! It’s cheaper than most hotels in the area. The room is clean but the shower is a bit chaotic. Overall nice experience.