h0pe24
January 30, 2023
We checked in early. Checking in was smooth and fast. One of the staffs guided us to our room and also to the buffet court. He was very polite. The breakfast was kept there since morning and wasn't warm. Breakfast is needed to be improved. I booked a maple room but I think I got an oak room. It had a balcony too. Room service was also good. Room was spacious and well lighted. TV was working. AC was working. Geyser was working. They had provided a soap, a towel, a body lotion and a handwash in bathroom. A complimentary water bottle was there as well as some tea, sugar , coffee and milk powder bags was also there. Bed was comfortable. Kitchen is closed at 3pm (I think). And checkout was also good. Location of this hotel is good and the neighborhood is also great. Overall experience with the hotel was great. Just needed to improve their breakfast.