Hotels near La Chapelle Impériale, Biarritz

This should not be rated as four star The Good: Excellent breakfast - but pricey. Location with beach within 5 minutes walk and plenty of bars and restaurants. The Bad: Understaffed - only one person ever visible. Online check-in does not work - they still request a card guarantee There is no bar or restaurant or room service - a must for a four star hotel The rooms are tiny - even the so called 'privilege' rooms can only just take a king size bed Unless you are on the higher floors there is no beach or sea view. If you have a rear room, you overlook a carpark. There are only 2 lifts and no accessible stairs (fire door access only) and one was not working when I was there. It is very expensive for what you get. My advice is to look else where, check that the room size and hotel facilities are what you are looking for. There much better value hotels out there, even in and around Biarritz.

Clean and spacious room. Pleasant stay. Recommended hotel for business stay.

The apartment was spacious and the indoor pool area was pleasant if not a little soulless. However I wouldn’t stay here again. My issues were: the coffee machine was full of mould; the reception was closed when we arrived and we had to wait ages for a rather unfriendly receptionist; we got locked out one day as card stopped working and again we had to wait ages for reception. However my major complaint was, we had to pay a deposit that was returned to you only after an overly thorough apartment inspection! I can understand if you damaged something significant but honestly we were told to clean finger marks off the toaster!! We had paid to stay there and were treated like we were at boarding school or something!! On the plus side, there was good parking and it was walking distance into Biarritz, so great spot.

We arrived Hotel Le Biarritz in the middle of the night, desperate to get a room for the night for 2 adults and 3 kids, due to our originally booked apartment hotel next door gave us cardkeys that were not activated upon arrival. The reception was closed and the telephone number in case of ”emergency” was turned off after midnight. We were warmly welcomed by a very nice man, unfortunately I do not remember his name. We got 2 rooms with a very good discount and the 3rd room for free. The children were hungry, so we asked if we could buy some snacks. He offered us pancakes. He went to the kitchen and came out with a trey full of pancakes, yoghurts, and 3 different sorts of cakes and water. He also asked if we wanted breakfast in the morning, but we were not sure we would make it in time, so he told us we can have the breakfast for free. We also had access to the pool the day after. Unfortunately we didn't have time to try it. Our rooms were small, but nice and clean. (I see from the pictures on their website that they have bigger rooms with balcony). In the morning we got breakfast while the kids were still sleeping. We then got a little basket we could bring to the room with full of croissants for the kids. If it wasn't for the already paid apartment hotel, we would have stayed in hotel Le Biarritz for the rest of our stay in Biarritz. We have never ever experienced such a nice welcoming and service in any other hotel we have stayed at before and strongly recommend this hotel for the service and location. It is located near the beach, 5 min walk. 10 min walk to the grocery store and other nice restaurant. The bus stop is also located right outside the hotel. You can also walk all the way to the city on a sidewalk right by the beach. We would definitively one back to hotel Le Biarritz.

Very convenient very well located to visit Biarritz la cote basque and Capbreton Hossegor very quite even close to the airport i suggest to try the restaurant the carte and wines are very good you don’t wait for a table or to be served ... it was perfect

Un escapade avec une grande déception. Tout d'abord nous arrivons à l'hôtel, on nous assigne une chambre qui n'a pas été préparer et nettoyer. Les erreurs ça arrive, mais bon, ce n'est pas comme si la personne à l'accueil était dans le rush. Lorsque nous sommes retournés à l'accueil pour le signaler, la personne nous à changer la carte en nous indiquant l'emplacement de la nouvelle chambre, sans aucune excuse ou geste. Je trouve cela extrêmement limite pour un hotel de cette envergure. Bien sur, sans pass sanitaire, impossible de manger au restaurant, dommage quand le cuisinier à la cuisine direct sur la salle et qu'il ne porte aucun masque, ce n'est pas normal. Ensuite, suite à une urgence, nous avons du partir avant la date prévue de départ, et donc nous avons dormi qu'un soir a l'hotel, qui celui-ci à refuser de nous remboursé la 2e nuit. Au final, nous avons dormi qu'une nuit, payé 2 nuits, était traiter n'importe comment, pour une qualité vraiment basse. Très déçu, souvent en déplacement, nous ne choisirons plus Campanile.

Très belle expérience, accueil très chaleureux, chambre parfaite et très propre, spa et détente à la hauteur de nos besoins avec la superbe vue sur la baie, une eau salée bénéfique qui aurait été au top avec quelques degrés supplémentaires cependant cela ne nous a pas empêché de se détendre et d’en profiter pleinement, p’tit déjeuner parfait et à foison avec une vue également sur la baie. Merci c’était vraiment un très bon week-end, nous reviendrons et recommandons les yeux fermés 😊