Hotel Abando Reviews
Hotel Abando
Colón de Larreátegui K., 9, Bilbao, Basque Country, 48001, SpainView Hotel Details
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1 night
Hotel Abando Guest Reviews
4.2/5
Very Good
46 review
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.1
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All reviews(46)
Positive reviews(36)
Reviews with photos/video(3)
Negative reviews(10)
Nc1991
Double Room
Stayed in Jul 2024
Travel with friends
3 review
Outstanding
Posted on Sep 21, 2024
Amazing location in the heart of the city. Car parking was easy to find and use.
Guest User
Double Room
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 23, 2024
I stayed here once many years ago, and the overall feeling this time was pretty good. The location is of course quite convenient. You can walk to the central commercial street, Guggenheim, and the old town. You can also taste the delicious restaurants and pintxos around. The room was clean and sufficient, and a full set of toiletries was provided. The procedures were also quick. Maybe the food around was too delicious, so the breakfast felt inferior to my memory. There will definitely be noise along the street, but fortunately it is not a big problem, because the air conditioning felt a bit stuffy and I opened the window a little, so the noise did not affect my sleep.
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Guest User
Single Room
Stayed in May 2023
Business travelers
1 review
Outstanding
Posted on May 10, 2023
Environment: good, there is a small park on the side, and the court is in front
Convenient to travel, close to attractions
Service: The receptionist is an elderly uncle who is very friendly; the beautiful lady who left the store even helped to call a car🚗
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Guest User
Single Individual
Stayed in Oct 2023
Business travelers
2 review
Amazing
Posted on Oct 20, 2023
The unbeatable location to visit the center. Everything accessible. You can go walking.
The single room is somewhat small, especially the shower.
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Light _Mamba24
Double Room
Stayed in Aug 2022
Travel with friends
1 review
Outstanding
Posted on Aug 24, 2022
Very good service. Recommended.
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Guest User
Single Individual
Stayed in Aug 2024
Solo travelers
5 review
Very Good
Posted on Sep 6, 2024
직원들은 모두 친절합니다. 위치는 훌륭합니다.
욕실에 곰팡이나 틈새에 머리카락이 있어 조금 아쉬웠습니다
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Guest User
Stayed in Oct 2024
Other
Outstanding
Posted on Oct 1, 2024
We Stayed here whilst walking the Camino del Norte. It has a Great central location close to lots of restaurants. Room was very comfortable with plenty of space and a good sized bathroom. Breakfast was great. Would happily recommend this hotel.
Guest User
Stayed in Sep 2024
Family
Posted on Sep 23, 2024
Good location near to restaurants, old town and Guggenheim. Decent room - clean and everything works. Encountered poor service. Reception staff not willing to assist even when asked. Breakfast buffet decent. Considering options available will not be back.
331marciad
Stayed in Aug 2024
Solo travelers
Very Good
Posted on Aug 29, 2024
Good location. Very clean. Friendly and helpful staff. . Good beds and linens. Rooms on small size. Gym for individual exercise. Had nothing in room to provide instructions o how to use services such as coffee maker and TV. The instructions posted on how to use the safe were incorrect. I had to call someone to come to my room and she said they were incorrect and showed me how to do it.
Woodyjudy
Stayed in Jun 2024
Couples
Very Good
Posted on Jun 17, 2024
A very nice hotel with comfortable rooms and beds in a very good location with many eating establishments and shopping. The breakfasts are very good with a wide variety of food choices in buffet style. Only negative was getting hot coffee from too few servers.
spc354
Stayed in Jun 2024
Travel with friends
Outstanding
Posted on Jun 4, 2024
Small rooms, but clean and well appointed. Nice location and good opportunities to hike and walk around. The breakfast was good, and staff were very helpful. I would stay there again. The bookshelf wallpaper was a nice touch as far as I was concerned.
Response from Property: Dear guest, we want to thank you for choosing the Carlton Hotel for your stay in Bilbao, and for sharing your comments about your experience. We are excited to know that you enjoyed your accommodation. In reference to the size of our rooms, we are very sorry if the room assigned to you was small, we do not have sufficient information about your reservation, but we comply with all the regulations and quality standards corresponding to a 4* hotel. We hope to welcome you again in the near future and you can enjoy more personalized accommodation. Best regards. Yolanda DH Aránzazu Hoteles PR Manager
travellerI572MM
Stayed in May 2024
Couples
Posted on May 20, 2024
This hotel is one star hotel, rooms are not good at all, they always try to push the worst room to you unless you demand better room they don’t give to you. They don’t have too many good rooms, some rooms are without windows , staff are rude . I would not recommend this hotel. The price compare to the room type is very expensive. I stayed here for total of 5 days coming with one of the big tour company. Breakfast is not as good as I was thinking. Do not recommend
Response from Property: Dear guest, we want to thank you for your stay at the Abando hotel. Your comments have surprised us greatly, since they do not coincide with the opinions of our guests. First of all, our 4* Hotel Abando accommodation complies with all the regulations of the quality standards of an accommodation of its category. Our staff never tries to accommodate our clients in worse rooms, as indicated in your comments, and much less in a rude way, we are very sorry that you have felt this way. We hope to see you again soon and that you can enjoy a satisfactory accommodation. Best regards. Yolanda DH Aránzazu Hoteles PR Manager
dd101
Stayed in May 2024
Family
Outstanding
Posted on May 14, 2024
I stayed one night in a single room in this hotel. It was exactly as advertised on the hotel website. The room was very clean and perfectly adequate. Hotel staff at reception were helpful and efficient. The rate was good value for the standard of accommodation on offer. The standout for me of the hotel was the location - it’s a perfect base for everything Bilbao has to offer. It’s in a lovely part of town with very nice bars and restaurants on the doorstep. It’s also very close to public transport stops… but to be honest Bilbao is very walkable from this location. I would stay here again without hesitation.
Response from Property: Dear guest, we want to thank you for your trust in choosing the Abando hotel for your stay in Bilbao and also for sharing your comments about your experience. We are very excited to know that you have enjoyed your accommodation, as well as the central location of our building, close to everything. We hope to see you again soon. Best regards. Yolanda DH Aránzazu Hoteles PR Manager
Marie L
Stayed in May 2024
Solo travelers
Outstanding
Posted on May 11, 2024
I was a solo traveller. I cannot say enough positive things about two of the girls on reception. I apologise for not asking their names I should have. I stayed in the hotel two nights early in April and another two nights at the end of the month. I was travelling on the boat. They contacted the taxi for me for the Sunday morning and made sure I knew where I was going. I had to get the metro first. They told me how to get to the subway and which direction to travel. I am a pensioner and they insisted that I got the lift down for the metro as I had heavy luggage. They wrote out in point form the order I was to do these things. They will never know how much I appreciated their help. I hadn't Spanish but that wasn't a problem for them. I am not a well travelled person so this was all a new experience for me.
Response from Property: Dear client, we want to thank you for your stays at the Abando hotel and for your comments about your experience. We are very happy that you felt satisfied with the help of our reception staff to help you with everything you needed. We hope to see you again very soon Best regards Yolanda DH Aránzazu Hoteles PR Manager
Guest User
Stayed in Apr 2024
Couples
Posted on Apr 20, 2024
Pros- great location Pros-room service was cheap and good. Had “mixed salad” and was an amazing tuna salad for only €12 Cons- Visiting in April meant the heating was on & stiflingly hot. The controls in the room were either on/off without ability to control the heat. Incredibly noisy and very little air movement. Location meant that if you opened your window it sounded like you were above a lorry losing park or bar 24/7. Constant noise from cars beeping and people shouting. It was a hellish few nights. Cons- breakfast like a noisy cafeteria Cons- minimal toiletries & supplies in room. We got 1 sachet of coffee and 1 sachet of decaf coffee in a double room! And 1 milk. When I asked for more I was given 1 additional sachet and 1 milk and still no teaspoon. Cons- room 516 was a “nice room” I was told. Turns out it’s next to the lifts, at the top of an open lobby to the stairs. You heard everyone and everything. Tip- bring own tea coffee toiletries supplies Tip- if you like sleeping w your window open don’t book this place