Hotels near Middlesex Canal Museum and Visitor Center, Billerica

Definitely enjoyed our visit to the area. The hotel was clean and the rooms were excellent. Our room seemed to be updated and very comfortable. The room had a full size bed with a small coffee bar area. The bed was super comfortable and the pillows provided for a couple of nights of good rest. Every morning we woke up and were able to get a good breakfast to start our mornings off. The hotel has a swimming pool which we did not have the time to use but the workout facility was small but ample enough to get a decent workout. A major plus was the fact they had a charging station which we were able to use to charge our vehicle. If we are ever back in the area I would definitely stay here again. The amenities plus the price makes this a good deal.

the hotel is good and clean! The only thing that i don”t like is that you have to give a deposit of $100 everytime you book!

Stayed at the Candlewood a while back for work, and I wasn't sure what to expect, but I was really delighted with my experience overall! Much better than anticipated for a two-star property. Everyone was extremely kind, from the front desk to the housekeeping, and I had plenty of space in my room. Beds very comfortable. Easy access to all surrounding areas. I'll definitely stay here again next time I return!

As a hotel under the Marriott flag, I expected better. The pool was out of service, the elevator clunked like a car with a flat tire as it slooooooooooly made its way up to my 4th floor room. One of my two keys wouldn't work. The toilet sometimes wouldn't flush without opening it to fiddle with the float. The air conditioner is a window unit that smells like mold. The interior was crowded and outdated, though it seemed to be clean. The breakfast was disjointed and not very good. One day there were soggy sausage patties, soggy biscuits, and pre-fab looking eggs. We laughed that there was syrup but nothing to put it on. The next day's breakfast was quiche that was still a little runny in the middle, pancakes (finally something to use the syrup on) and more of those plastic-looking eggs. The staff was courteous, and they were helpful when we had a bit of an unusual need. Remember how at most hotels the drapes are doubled, one very sheer layer, and one layer to darken the room? Not here. They look like they would be that way, but in reality only the sheer layer closes. The outer black-out layer was just decoration, not on a track, couldn't be closed. So.... don't stand by the window changing. There was road noise coming from the highway behind the hotel. So between the curtains that won't close and the road noise, don't plan on sleeping into rush hour. I was pleased that there was already an iron and ironing board in the room, so I wouldn't have to ask for one. And I was glad there was a fridge for leftovers. There is no room service, but there's a 99 restaurant next door. The nearest convenience store closes at 10. I didn't have trouble with the hot water, but others in our travel group commented that it was finicky. Was it terrible? No. But was it up to the Marriott standards? Hardly. I'm surprised they still operate under the Marriott flag. They would be more appropriately associated with a budget hotel brand. Overbooking: One person travelling in our group discovered the hotel had overbooked, and they had to walk him over to some other hotel for one night. This was inconvenient for him for several reasons, one of which is that the second night he still wasn't sure where he would be staying. And although ultimately he did have a room both nights (one of which was at a different hotel), it added some stress to his trip.

I would say the only thing positive about this location is the rooms. They are super clean and updated. As well as the night time manager is super accommodating. As far as the other employees they could care less. Night time manager even charged me half the deposit because I frequent here. The elevator is beat up and dated. The carpets in some hallways haven't been deep cleaned since the 1800s. Mostly all the soda and snack machines steal your money. The pool is surprisingly decent. I have only ever taken a swim once. The best thing is they allow animals for free. My little guy loves the night manager because he gives him treats constantly. This hotel has some super potential. Because you can hop on 93 and be in Boston with no traffic in 15 mins. Right next to market basket and some shopping/restaurants. If they renovated. Cleaned up and hired some more staff that care like the night shift manager, this place would be sold out every day without a doubt. Definitely room for improvement no doubt about that. But it is well worth the price. The rooms and beds are EXTREMELY nice. Just a drive away from Boston. Highly recommend solely off the rooms and beds in the room!

The hotel is near the highway, the transportation is very convenient, the breakfast is simple but not bad, the room is comfortable, there is a kitchen counter, equipped with a microwave, refrigerator, tableware, etc., can be simple cooking. But there is no view when walking out, there are roads on all sides, and there is no market town.

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out

The hotel was decent. It is no 5 star hotel but our room was clean, everything worked as it should and the staff was super friendly. Check in and check out were quick and easy. We didn't spend much time in the hotel as we were in Salem most of our stay. The price was great for a place to sleep after a long day out touring. It's only about 20-30 mins from Salem which isn't bad if you want to save some money on a hotel. I know there are several bad reviews especially since most of the amenities listed are not actually available but if you just call ahead they are happy to let you know what is actually available while they work on getting certified to reopen a lot of what they offered after MA lifted all the restrictions.

The front desk service is good, breakfast is the best among several hotels in the United States, balanced and very full. Remember to get the food before 10 o'clock, outdated. The room is large, the fly in the ointment is that the room with disabled bathing equipment leaks more after the shower.

As a travel nurse, I need a good extended stay location. Located in Waltham right off 95, this usually quiet hotel has friendly staff, clean rooms, and located 20 minutes from everything you need. Housekeeping was thorough and punctual, all of the appliances worked as intended (when my kitchen light blew, they had it fixed before I came back from work,) and they’re able to fix all property-related issues that arise. Overall, I stayed 9 months, and if I had to, I would stay 9 more.