Samalaju Resort Hotel Reviews

Response from Property: Thank you for your feedback! We're glad you enjoyed the beautiful views and the swimming pool. Happy to hear you liked the buffet and found our staff helpful. Looking forward to welcoming you back! Warm regards, Elizabeth (Front Office Manager)

Response from Property: Thank you for your kind words and for sharing your feedback with us! We’re pleased to know that you found our hotel to be very nice and that you enjoyed your stay. We appreciate your time in reviewing us and hope to welcome you back for an even more enjoyable experience in the future. Warm regards, Elizabeth (Front Office Manager)

Response from Property: Thank you for sharing your detailed review. We’re glad to hear that you appreciated our facilities, clean and well-maintained rooms, and found our customer service to be helpful and friendly. We understand that our location might feel a bit far from town, but we hope the peaceful seaside setting offered a relaxing stay. We also appreciate your comments on the breakfast variety and will look into how we can improve this for our guests. Thank you again for your feedback, and we hope to welcome you back in the future. Warm regards, Elizabeth (Front Office Manager)

Response from Property: We sincerely apologize for the aspects of your stay that did not meet your expectations. We appreciate your comments regarding the hotel's condition and the breakfast offerings. Please be assured that we are continuously working on improvements and will take your feedback into consideration for our future plans. Regarding the amenities, we are sorry that they did not meet your needs. We are always looking for ways to enhance our guest experience and will review our current offerings. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Elizabeth (Front Office Manager)

Response from Property: Thank you for your feedback! We're glad you enjoyed the quiet environment. We hope to welcome you and your family back for another weekend stay! Warm regards, Elizabeth (Front Office Manager)

Response from Property: Dear Guest, Thank you for your glowing review! We've thrilled to hear that our hotel served a peaceful haven during your visit to the Samalaju industrial area. It's great to know that our quiet environment and relaxing vibe not only support business needs but also provide a restful retreat for holiday travelers. We look forward to welcoming you back, whether it's for work or relaxation. Warm regards, Elizabeth GP(Front Office Manager)

Response from Property: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you found our place cozy and relaxing, as we strive to create a warm and welcoming environment for all our guests. Your comfort and satisfaction are our top priorities, and it's rewarding to know we've achieved that during your stay. We hope to have the pleasure of welcoming you back soon for another serene getaway. Warm Regards, Elizabeth GP (Front Office Manager)

Response from Property: Thank you for your feedback! We're glad you enjoyed our service. We look forward to the pleasure of serving you again in the future. Warm regards, Elizabeth (Front Office Manager)

Response from Property: Dear Guest, Thank you for your kind words and taking a moment to share your experience at Samalaju Resort Hotel. We are thrilled to hear you found our place nice and hope your stay was as enjoyable and comfortable as possible. Our team is dedicated to providing a welcoming and memorable for all our guests, and your positive feedback is a wonderful affirmation of our efforts. We look forward to the opportunity to welcome you back in the future for another pleasant stay. Please don't hesitate to contact us directly for any special requests or arrangements for your next visit. Warm regards, Elizabeth GP(Front Office Manager)

Response from Property: Thank you for your detailed feedback. We're glad you found the surroundings and amenities satisfactory. We appreciate your suggestions regarding transportation and payment methods. We hope to welcome you back soon, and don't forget your swimsuit for our pool! Best regards, Elizabeth (Front Office Manager)

Response from Property: Thank you for your review. we're glad you enjoyed the view and our pool. We take your comments seriously and will address your concerns about cleaning. Safety is a priority, and we continuously manage our natural surroundings. We appreciate your feedback and look forward to improving your next experience with us. Warm regards, Elizabeth (Front Office Manager)

Response from Property: Thank you for taking the time to provide detailed feedback. We're pleased you enjoyed our seaside location and service. We appreciate your insights on amenities and cleanliness and are committed to improving these areas. We hope to have the opportunity to welcome you back and aim for that 5/5 experience! Warm regards, Elizabeth (Front Office Manager)

Response from Property: Dear Tom Choi, Thank you for sharing your experience. We're thrilled you enjoyed our facilities, spacious accommodation, and the friendliness of our staff. These are aspects we take great pride in. We sincerely apologize for the issues with the breakfast and cleanliness you mentioned. We're actively improving our breakfast offerings and have addressed the concerns about cleanliness, especially regarding the unexpected presence of lizards, to ensure a more comfortable stay for all our guests. Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back for a more enjoyable experience. Best regards, Elizabeth GP(Front Office Manager)

Response from Property: Dear guest, Thank you so much for your kind words! We're delighted to hear you enjoyed the environment and found our facilities clean and hygienic. We strive to maintain the highest standards of cleanliness and comfort for our guests, and it's wonderful to know we've achieved that during your stay. We look forward to welcoming you back soon for another pleasant experience. Best regards, Elizabeth GP (Front Office Manager)