Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 28, 2026|Two Double Room
Tracy_TangGreat hotel with modern facilities and strong AC (just a tiny bit of condensation). Very clean rooms and bathrooms. Excellent breakfast selection and polite staff. It's a bit far from the city center, but it's safe, quiet, and highly recommended for families with kids!
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Price per night from:₹ 7,825
Posted on Apr 26, 2026|Superior Room with 2 Double Beds
Guest UserThis hotel was absolutely perfect! Me and my daughter booked this hotel to see Louis Tomlinson at the Utilita. It was perfect location. 10 minutes from the train station, 5-10 minutes from the arena. There is also a lot of night life so we managed to find a nice place just across the road to have some food and drinks. The room was lovely too! We had two double beds so we managed to sleep very well after the concert! Will definitely stay again if we have another trip to Birmingham!
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Price per night from:₹ 7,711
Posted on Aug 5, 2026|Grand Double
Anonymous UserI had a wonderful stay at this hotel. The hotel itself is beautiful, and the room was clean, comfortable, and well maintained. I slept very well and really enjoyed my stay.
The staff were friendly, professional, and very helpful during the check-in process. When I mentioned that I preferred a higher floor, they kindly arranged a room change for me, which I really appreciated.
The location is also very convenient, with a bus stop right outside the hotel, making it easy to get around the city.
Overall, I had a great experience and would definitely recommend this hotel to anyone visiting Birmingham. I would happily stay here again in the future.
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Price per night from:₹ 10,779
Posted on Jun 2, 2026|Premium Queen Room
Guest UserI enjoyed, the views of the city, and the ability to see my car in the car park below, the room was clean, the wifi was easy to connect to, and the bed although, firm, was comfortable.
Breakfast was good with a varied choice, I did have to swap out my chair at the table however as the one I had felt much too low for eating..
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Price per night from:₹ 4,985
Posted on Apr 24, 2026|Double Room
ManchesterBee
Prime Central Location: You really can’t beat the placement of this hotel. Being right by New Street Station makes it a seamless experience for anyone travelling for business or looking to explore the city center.
Modern Rooms: The rooms felt fresh and updated. As is standard with the newer Premier Inns, the ”hypnos” beds and modern decor provide a reliable, high-quality sleep environment that rivals much more expensive boutique hotels.
The Service: A Bit of a Rough Start
My only real gripe was the check-in experience. Travelling for business with multiple rooms can already be a bit of a juggle, and I found the staff member at the desk to be quite abrupt.
I had booked two rooms and requested they be on the same floor. Initially, I was told this wasn't possible, which felt a bit dismissive. However, after I pressed the issue, the staff member did eventually check the system and managed to accommodate us on the same floor.
The Verdict
While the customer service lacked that ”warm welcome” feel initially, the actual product—the room and the location—is excellent. It’s a solid choice for a business trip, provided you don't mind a potentially brisk interaction at the front desk.
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Price per night from:₹ 6,689
Posted on Aug 23, 2026|Double Room
Mary Waiyego
Offers good breakfast options for children and the best staffs . It is one of the best hotels i have visited so far in England. My family really enjoyed and I will choose it again and again .
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Price per night from:₹ 4,900
Posted on Oct 27, 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Price per night from:₹ 6,036
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:₹ 7,030
Posted on Mar 6, 2025|Single Room
Guest UserThe hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.
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Price per night from:₹ 5,723
Posted on Nov 28, 2025
Guest User
5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
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Price per night from:₹ 5,127