Bugu Hotel Bishkek Reviews

Nice place.

Everything is great in this hotel, I have nothing to add, I stay here all the time

Everything is very, very cool, Just great!

My friend and I stayed at Bugu Hotel for four nights in September. Bugu Hotel is a very pleasant, clean, beautiful place with very responsible, kind and helpful staff. The rooms are spacious and well-appointed. The hotel is more than a three-star hotel. The location of the hotel is excellent. The breakfasts were very delicious. Special thanks to Ilia. I recommend this hotel.

Fantastic hotel! The hotel has friendly vibes. Beautifully decorated. Friendly and professional reception. Breakfast spread was good. Nearby to many food joints. We stayed for four nights in Deluxe King Room. Spacious room. Everything perfect!

Great location, and a good place to relax. Friendly staff, nice rooms, and a very cool lobby. The breakfast spread is good! The hotel is walking distance from the main places to see in Bishkek. Smart TVs in the rooms.

Fantastic room...great friendly service and the perfect starting point for exploring this fascinating former Soviet city...there's so much to see and take in here with this hotel just a ten minute walk from the city centre

We stayed at this hotel from 11.07 to 13.07 2024, and from 21.07 to 23.07 2024. From 11.07 to 13.07 the window in the room was broken, it did not close at all, they promised to fix it for 2 days, they never fixed it, the window was always open. Plus, on the second day, the Wi-Fi stopped working, by the time of check-out, they still had not corrected the situation. The manager promised to make a discount on the next check-in. We arrived on 21.07.2024 at the reception they reminded us about the discount, but the administrator was not aware, and the manager was on vacation and you can not call her. I offered to pay the full cost, and said that the senior administrator would be there the next day, he would help with this issue, but he did not want to call him upon check-in. Finally we met with the senior administrator (by the way, he was present during the check-out and heard about the discount for the next check-in, and he was also given the application for window repair the first time) and he replied that since we had already paid, it would not be possible to make a discount (the payment had already gone through and there was a receipt), to which we told him that we asked the administrator to contact someone and clarify this issue. I offered him an alternative, to make us a late check-out (their check-out is at 12:00) at 14:00. To which he said he would clarify and come. As a result, he agreed to check out at 13:30, he will try to make it at 14:00. To do this, he had to write to the next guests to clarify the time of their check-in. The day X (check-out) came, I went to check with the administrator (who was present during the check-in and did not make a discount) whether he was warned about the late check-out, to which he replied that the check-out is set at 13:00 according to the database. When I said that we were promised 13:30 or maybe even 14:00, he couldn't answer anything, when I asked to contact the senior administrator who promised, he replied that he was sleeping. There is not enough light in the rooms, it is very dark. The air conditioner blows in waves (the filter is clogged) The exhaust fan in the toilet does not work. At the same time, everyone is polite, smiling, promising, but doing nothing. Next time I will choose a different hotel

We stayed in Bishkek for a day, booked this hotel. I really liked that there is an option to book by the hour and transfer from the airport. Despite the small number of guests in the hotel, the breakfast was very varied and delicious. At the hotel, we easily paid for our stay with a Mir card. The room is new, everything is conveniently located, they brought a crib for the baby upon request and were attentive to all requests. The hotel has a great location, I highly recommend it!

We spent only one night in this well-located establishment. Very clean and modern hotel, good bedding and excellent breakfast. Be careful to avoid the room near the reception, logically too noisy place. Friendly staff, parking in front of the establishment.

Brand new hotel, clean and divinely located. Everything is within walking distance! Comfortable bedding and wifi ok, but it's a shame that the facilities really leave something to be desired: no storage in the bathroom forcing you to put your toiletry bag on the floor, switch behind the headboards... in short, it lacks a bit of professionalism as is very often the case in accommodation in Kyrgyzstan. It's also a shame that there is no swimming pool! Pleasant welcome

Very good hotel, very well located and the rooms are spacious. It is located on the ground floor so no interesting view but it is quiet. The breakfast is very good but it is really not practical to eat in the sofas because the only table that could be used is used to put the dishes ... Can be a very good choice depending on the price which can strangely vary from simple to double.

Everything is top notch! Hospitality, attentive fast service, good coffee, chic bathroom, unique interior, large room space! Possibility to pay with MIR card! Minor flaws are just nitpicks! The price/quality ratio is ideal. The hotel is in the city center, the rooms are located in the courtyard of the street - absolutely quiet as in the village, while you are in the center of a fairly noisy city! Nearby, within a radius of 600 m, there are many restaurants and cafes for any income! Here, the beginning of the street of all parks of the capital of Kyrgyzstan, 3000 m long. A wonderful hotel in the beautiful city of Bishkek!

It was my first time in such a wonderful place. The atmosphere, the nature, the mountains, the people. I stayed with my pet Lev in a small but very cozy and quiet mini-hotel BUGU. Everything corresponds to the advertisement for the accommodation offer in this hotel.