Guest User
August 2, 2024
We stay here at least twice a year and always get the best first class Customer Service from the whole Team. Everyone is so welcoming and friendly. The food is always delicious and fresh ingredients. So much so that we never eat anywhere else when we stay, and we always stay for a week or more. The rooms are relaxing and very clean. Emma, Andy and Francis give the best attention and service as do all the staff. As for the negative review, the information is incorrect. I witness this first hand. The Customer who was complaining obviously had a chip on her shoulder and was very harsh. A credit to the Patience of the Manager who dealt with her and her issue calmly and politely. We have been visiting year after year and never had cause for conplaint so that says it all! We look forward to our next visit as always!