Guest User
February 24, 2024
What a total disaster … From checking in, to room cleanliness and breakfast, a total huge disappointment. To focus on some positives: The bedding was fresh and clean and the room smelled good. The bathroom was stocked well with soap, shampoo, ect. The pools are beautiful and well kept with beautiful lawns. Unfortunately, this is where it ends. We had our share of having a decent size spider in the room, lots of dirt behind the beds. Breakfast was appalling. The kitchen staff made re-toast and when complaining about it, and ask for fresh toast, they were not friendly at all. The All Bran Flakes were not fresh, even the coffee was not enjoyable. Asking for bottled sparkling water, we were told they don’t stock it. The Sibaya lodge is imprinting a very negative image on the Sun International group as a whole. We will certainly not be back at the Sibaya Lodge and it is surely not value for money.