ibis Toulouse Airport

ibis Toulouse Airport Reviews

ibis Toulouse Airport

45 Rue de Bordebasse, Blagnac, 31700, FranceView Hotel Details
ibis Toulouse Airport
ibis Toulouse Airportibis Toulouse Airportibis Toulouse Airport
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ibis Toulouse Airport Guest Reviews

3.9/5
Good
50 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(50)
Positive reviews(19)
Negative reviews(17)
Ergiro S
Stayed in May 2024
Business travelers
4.0/5
Very Good
Posted on Jun 17, 2024
Handy airport hotel Rooms are small but functional and clean for french standards. Can have good rates which include a nice buffet breakfast and free parking. No restaurant for dinner but plenty of choice nearby - up to 5 minutes walking distance. Small bar for a night cap. Free parking. No airport shuttle
Guest User
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Jan 28, 2024
Checked in to this hotel for literally 8 hours. Main factor was its close proximity to Toulouse Blagnac Airport. (Hardly 1.1km - Less Than 15 min walk). Rooms were clean, and staff was helpful. Since i had to be at the airport around 4am, so couldn't spend much time, and was unable to have any meal at this location, like breakfast. Nice beds for quick 5 to 6 hours sleep.
Guest User
Stayed in May 2023
Other
2.0/5
Posted on Jun 19, 2023
Air condition not working in the whole hotel (see picture-from elevator). Why was the hotel not closed then? Or at least ventilation provided? Would have never stayed here if known! Asked before for a quiet room but got one to the front-as there was no air condition and heavy humidity had to leave the window open the whole time. Lots of noise from the streets. Barely slept the 3 nights and got headache from the „sauna“! Above all, despite Gold status no drinking water was provided in the room. The soap in the bathroom was empty when I arrived. The toilet seat was loose. Bathroom was small. Bed was very clean and comfortable, would have been able to sleep well with air condition working / no noise. WiFi strong. Supermarket 15 mins away by walking, same for the airport. Aviation museum 45mins walking. Some write here there is a free shuttle to the airport so I asked-there is none, you need to pay a taxi or walk! As long as it does not rain you can walk! Restaurants next to it: Subway and a nice Belgian one.
Guest User
Stayed in Apr 2023
Family
5.0/5
Outstanding
Posted on May 5, 2023
Absolutely top hotel. Friendly welcome, peaceful location despite being next to an airport. Breakfast included and is great quality and varied. Ideal for late or early flights or even to visit Toulouse as there are fantastic transport links from the airport. You can easily walk to the airport in 15 mins on a flat route. We will be returning.
Guest User
Stayed in Dec 2022
Solo travelers
1.0/5
Posted on Jan 31, 2023
Like every other guest, the only reason I was staying at this hotel was to re-position and sleep/prepare for a flight. I was in bed asleep at 10am, with a 'do not disturb' sign on the door, when construction workers entered my room to check something. Reception had given them a key card for every room on my floor to just let themselves in. They also entered other occupied rooms with guests who were out at the time, with their belongings in the room and no safe available in the rooms. I went to speak with reception immediately, and told them to cancel and refund the rest of my stay because there was no way I was going to feel safe/ get any sleep after that. They were reluctant to do so, and instead started explaining why the construction workers needed access and offered me a bigger room, neither of which addresses the issue of letting someone into my room while I was sleeping. They only relented when the owner came out of the office and agreed. I promptly checked out and went to a different (non-accor) hotel. Why were guests checked into rooms that construction workers needed to access? Why, once guests were in those rooms, were construction workers given keys to enter them? Why was the do not disturb sign ignored? Why were reception staff not better able to fix the problem? I have been using Accor due to consistency of quality, but this was by far worst hotel experience I have ever had, made much worse by the offhand manner in which the hotel staff dealt with it. This is to say nothing about the old and tired standard of the hotel in general, which presumably the construction work is addressing. I initially sent the above review to Accor directly in response to a feedback request email. After two weeks there has been no response or reaction.
Guest User
Stayed in Dec 2022
Other
1.0/5
Posted on Jan 31, 2023
Currently staying in room 6, which currently has the only window in the room boarded up and there is no toilet seat on the toilet. I have complained, and also asked for the toilet seat to be installed but nothing happened so far ... one night to go !! I have asked to be moved from this room, but all rooms are fully booked. I have also asked why this was currently being rented out and why I was not informed that this room was in this state either prior to checking in or during the check in process, but nothing forthcoming. Please check with hotel on checking in .. but so poor and bewildered that Ibis could rent out this room in this state.
Guest User
Stayed in Dec 2022
Other
2.0/5
Posted on Jan 31, 2023
Ibis Styles Toulouse airport When we checked in we had asked for a quiet room away from lifts and no connecting door. However on check in when we arrived there was lots of banging noises. We asked to change rooms however the room we could have changed into had a howling gale noise from the emergency exit next to it and the noise would have continued all night due to the strong gale force winds so we stayed in the initial allocated room. Helpful check in staff. The reason for the noise was due to the rooms being renovated however we were told that they should stop renovating around 1700. The room did have a separate door going into the room so even though the room had a connecting door we could shut another door into the bedroom. We had to keep the bedside light off as it was like being in a disco when walking on the floor. Our room we were given was NOT one of the renovated rooms. It had a separated toilet room, a sink and shower which certainly could have done with replacement white sealant as in the corners of the shower the sealant was black in the corners. Also there was NO hot water for a shower all night or in the morning. Due to the gales we had to keep the window shutter open as it kept banging in the wind. Breakfast was good - continental breakfast plus hot scrambled egg and bacon. Excellent location if you require a hotel near Toulouse Airport. I did ask the receptionist if the Ibis styles was supposed to be an improvement on the normal Ibis hotels and was told yes however this one certainly was not.
Guest User
Stayed in Oct 2024
Business travelers
1.0/5
Posted on Nov 22, 2024
Bjr je n’ai pas l’habitude à commenter à la négative mais j’ai eu une expérience vraiment déplorable . Je suis arrivée au alentours de 22h30 à l’hôtel , lors de mon arrivé pas d’accueil client gold, ensuite une fois arrivée dans la chambre la climatisation ( froide) était à pleine puissance à 16,5 degrés . Autant vous dire que j’ai eu du mal à tempérer la chambre et malgré le fait que j’ai changé la température , il a fait un froid glacial toute la nuit … Concernant la nuit, une alarme a sonnée à 2h30 2h45 … donc nous sommes descendus , sans explications durant plusieurs longues minutes … et au bout d’un moment un collaboratrice nous dis : «  c’est rien , c’est l’alarme de du four , j’ai cuis les viennoiseries » … et c’est tout ! Donc une expérience catastrophique …
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
Très bien accueillis, chambre propres et service nickel, le monsieur de l’accueil est adorables. Je conseil surtout si vous voulez partir plus tard que le matin. ……………………………………………………………………………………………………………………………………………………………………..
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Guest User
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 5, 2024
Hôtel très agréable, bien placé avec un personnel au top ! J’y vais régulièrement et ne suis jamais déçu !
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Guest User
Stayed in May 2024
Business travelers
2.0/5
Posted on Jun 29, 2024
Tout est correct (personnel, calme, service) sauf la literie… quelle idée d’avoir mis des draps et couettes gaufrés… vraiment on dort moins bien… les clients devront ils apporter leur draps normaux ? car ça fait trop longtemps que ça dure !!! Quand on va à l’hôtel on est toujours satisfait car draps et lits sont pro , frais, confortables… le drap gaufré ça eneleve cette sensation
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Jean-Chri84
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 2, 2024
Votre équipier Dominicain qui nous a accueillis le 27 avril était à la fois très professionnel, avec un vrai sens de l'accueil et la volonté de nous apporter le meilleur service.
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Response from Property: Cher Client, Quel commentaire ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et compliments pour ALDO sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants, nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois Bien à vous,
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Nov 5, 2023
A l’occasion d’un déplacement sportif avec ma compagne Nathalie et notre chien Lucky, le plaisir de se sentir "les bienvenus". Un grand bravo et merci à toute l’équipe de l’Ibis Style Blagnac avec tout particulièrement : - la gentillesse, la qualité de la réservation et de l’accueil de Soumia. - le beau sourire et l’énergie positive de Bryana dès notre réveil très matinal un dimanche matin. - le relais assuré ensuite par Valentin avec professionnalisme et le même goût de l’Humain. Rdv pour notre prochain séjour dans la région toulousaine.
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Guest User
Stayed in Sep 2023
Other
3.0/5
Posted on Oct 15, 2023
Bien situé si on a besoin de graviter autour de l'aéroport, personnel sympathique et à l'écoute, choix large de restauration à proximité. Les chambres sont spacieuses, mais la salle de bain vraiment (très très) riquiqui. La clim fonctionne bien est est plutôt discrète. Chambre au dernier étage et au bout du couloir, donc pas dérangé par les voisins, et isolation phonique efficace (on ne souffre pas du bruit des avions malgré la proximité avec l'aéroport). Bons points : beaucoup de prises électriques disponibles, dont une multiprise au pied du lit et un petit déjeuner avec beaucoup de choix, et généreux. Les chambres sont propres mais l'entretien aléatoire (pas de papier toilette d'avance dans la chambre, pas de savon dans le distributeur du lavabo durant tout le séjour. Et serviette changée alors que je l'avais laissée accrochée pour sécher ... surprenant), la chambre sent un peu le "vieux" malgré une déco moderne (ou est-ce dû aux odeurs des restaurants environnants quand la fenêtre reste ouverte ?), tout comme l'ascenseur (odeur forte de vinaigre tourné à plusieurs reprises). La literie est raisonnablement confortable, mais le choix de draps et housses de couette gauffrés n'est pas des plus agréable. Et surtout, surtout ... pourquoi une chambre pour une personne avec deux lits de 80 collés, et pas un grand lit unique ? (des collègues ayant réservé après moi ont eu droit à un lit queen size unique). Vraiment pas terrible, de se réveiller entre deux matelas qui commencent à s'écarter l'un de l'autre, et pas super confortable quand on a un grand et large gabarit ... L'hôtel fait donc le job, mais avec pas mal de détails "bâclés" auxquels on n'a pas forcément l'habitude avec le groupe Accor.
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Guest User
Stayed in Sep 2023
Business travelers
4.0/5
Very Good
Posted on Oct 2, 2023
j'ai trouvé un bon accueil, le personnel sympathique et serviable, un bon rapport qualité prix. La terrasse est agréable. le moins bien, j'ai eu le droit à l'alarme incendie comme réveil ^^ pas de bol
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