Garni Hotel Savica - Sava Hotels & Resorts Reviews

Response from Property: Dear Mr. Tomáš Tomek, Thank you for choosing to stay at Savica Garni Hotel and taking the time to share your experience with us and fellow travelers on TripAdvisor. We appreciate your feedback, and we are pleased to hear that you enjoyed your stay with us. We are glad to know that your room was clean and equipped with everything you needed during your stay. Our team works hard to ensure that our guests have a comfortable and relaxing experience, and it is great to hear that we have succeeded in doing so. We are sorry to hear that our restaurant was closed during your stay, but we are glad that you enjoyed the meals that were served in our Rikli Balance Hotel 4* Superior. Our team of chefs takes great pride in preparing delicious and high-quality meals from local produce, and it is fantastic to hear that you enjoyed them. We appreciate your comment regarding the simplicity of our accommodations. At Savica Garni, we aim to provide our guests with a cozy and comfortable atmosphere, and we understand that this may not suit everyone's tastes. However, we are glad that you found our hotel suited for casual travelers. Once again, we would like to thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Sava Hoteli Bled in the future. Warm regards, Tomaž Jastrobnik Guest Experience Manager SAVA HOTELI BLED

Response from Property: Dear Tyler_Traveling, Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your candid comments, and we're pleased to hear that you found some aspects of your room to your satisfaction, such as the room size, balcony, and bathroom size. However, we're sorry to learn that you didn't find our hotel to be particularly special. We strive to create memorable experiences for our guests, and while it seems that we met some of your expectations, we also understand that there is room for improvement. We regret to hear about your discomfort with the air conditioning. Maintaining a comfortable temperature in our rooms is of utmost importance to us, and we apologize for any inconvenience you experienced. Our maintenance team will investigate the issue to ensure that the air conditioning system functions optimally in the future. It's good to know that you noticed the amenities available at our sister property next door. We continuously work to enhance our guests' experiences, and your feedback is valuable in this regard. We're glad you had a chance to enjoy a drink at the Rikli Balance Hotel. We understand that choosing the right accommodation is essential for a pleasant stay, and we respect your decision to explore other options in the future. Bled offers a variety of choices, and we hope you find the perfect one that meets all your preferences at Sava Hoteli Bled. Once again, we appreciate your feedback, and we hope you consider returning to Bled. Should you decide to give us another chance, we'll make every effort to provide you with a more exceptional experience. Warm regards, Tomaž Jastrobnik Guest Experience Manager Sava Hoteli Bled

Response from Property: Dear 961anamariad, It was an absolute pleasure to read your review, as I was thrilled to learn that you had a short but marvellous time with us at Bled. We were also pleased to welcome you to Wellness Žival, and even more so to learn that everything lived up to your expectations at Savica Garni Hotel. Thank you again for sharing your experience as I know your comments will be most useful for future guests. We do hope you will return to visit and stay with us again very soon - and we look forward to welcoming you back to SavaHoteli Bled. Yours in service, Tomaž Jastrobnik Guest Experience Manager SAVA HOTELI BLED

Response from Property: Dear jbuz92, Thank you for sharing your experiences at our hotel. We are pleased to hear that you enjoyed the rooms, stunning views, and our culinary offerings. However, we acknowledge the areas where your experience did not meet expectations, and we appreciate the opportunity to address these concerns. We're glad to hear that you found the rooms comfortable and the breakfast diverse, though we regret that it did not completely meet your expectations. We're constantly working to enhance our culinary offerings and will take your feedback into consideration. Concerning the parking and the temperature of the thermal pools, we acknowledge these aspects of your stay were not satisfactory. We will address these issues with our team to see how we can improve these services. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience in the future. Warm regards, Tomaž Jastrobnik Guest Experience Manager, Sava Hoteli Bled