Hôtel Mercure Blois Centre

Hôtel Mercure Blois Centre Reviews

Hôtel Mercure Blois Centre

28 Quai Saint-Jean, Blois, 41000, FranceView Hotel Details
Hôtel Mercure Blois Centre
Hôtel Mercure Blois CentreHôtel Mercure Blois CentreHôtel Mercure Blois Centre
Check available rooms for your travel dates
We Price Match
1 night

Hôtel Mercure Blois Centre Guest Reviews

4.2/5
Very Good
47 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(47)
Positive reviews(43)
Reviews with photos/video(6)
Negative reviews(4)
Wuxinluguo9
Classic Double Room with Sofa Bed
Stayed in Jul 2023
Business travelers
9 review
3.0/5
Posted on Jul 19, 2023
It's similar to a domestic express hotel, and the room is quite small. The kettle is full of scale.
Original TextTranslated by Google
Xixiedabianfu
Classic Double Room with Sofa Bed
Stayed in Mar 2023
Family
22 review
4.5/5
Great
Posted on Apr 28, 2023
A very nice hotel by the river Just on the Blois River, a stone's throw away from the old town. The front desk clerk was hospitable and introduced the surrounding environment of Blois in detail. The room was of moderate size, clean and tidy. Breakfast It was average, average…
Original TextTranslated by Google
6/10
Guest User
Classic Double Room with Sofa Bed
Stayed in Jul 2024
Family
19 review
5.0/5
Outstanding
Posted on Aug 22, 2024
位置離布盧瓦最繁華的地區還要步行幾分鐘,但是呢,酒店有自己的停車場,停車場還有升降門,住店客人才能進,擔心被砸窗的可以試試這裏。而且就在河邊,法國梧桐很漂亮。
Translate
jameshuo
Classic Room with 2 Attachable Beds
Stayed in May 2024
Couples
59 review
4.8/5
Amazing
Posted on May 23, 2024
挨着河邊,免費停車。離超市開車5分鐘。古城布盧瓦值得再來,還住這家。
Translate
Anonymous User
Classic Double Room with Sofa Bed
Stayed in Jul 2024
Family
52 review
4.7/5
Amazing
Posted on Aug 29, 2024
在盧瓦河邊,離市中心區步行10分鐘可到,很安靜也很便利
Translate
Guest User
Stayed in Mar 2024
Couples
2.0/5
Posted on Mar 1, 2024
Very disappointed with our room, not close to 4 star standard. We booked one of the larger rooms, as others have mentioned this was a strange layout with a tiny sitting area and bathroom on one level and a mezzanine with the bed - notably none of these rooms are shown on the website. The room was tired & shabby, other than the recently renovated bathroom. The furniture downstairs was crowded as if borrowed from another room with more space. The couch was a pull out bed (although I can only imagine how cramped the room would be with the bed in use - I don’t know how anyone would get down from the mezzanine to the bathroom…) and just about functioned as a couch - the cushions wouldn’t stay in place and it was not at all comfortable. The stairs was ugly (painted in red gloss) narrow and awkward. All the furniture looked cheap and had seen better days. The balcony was unpleasant, no furniture and very gloomy concrete. The carpets were garish and grim. There were no cups or glasses provided for the soft drinks or tea and coffee. Only 2 paper coffee cups, cannot understand how this meets their green criteria. The indoor pool bizarrely is adjacent to the wine bar with a glass wall separating the two rooms. Not necessarily the view either swimmers or drinkers are looking for. Positives: The bed was a decent size. Water, orange juice and a couple of cans of coke/ orangina were included in the minibar. The nespresso machine and kettle was good although shoved in on a table under the stairs.. not so good for the very tall. Not recommended.
Response from Property: Dear milli_and_toni, Thank you for sharing your experience in our hotel. It appears that our room did not meet your expectations. You booked a Priviege room with the bedroom at the first floor and the living room at the ground floor. You do have pictures of these room on the ALL website. I confirm you that our rooms and wellness area will be renovated during the year of 2025. I hope that we can welcome you next time to let you discover our new facilities I apologise for not being able to provide you with the experience you were hoping for. Best Regards, Solène MERCIER Front Desk Manager Mercure Blois Centre
Guest User
Stayed in Jun 2023
Travel with friends
5.0/5
Outstanding
Posted on Jun 1, 2023
We stayed here for two nights and really loved it. Best Mercure we’ve stayed in to date. The whole foyer/lounge area is lovely, plenty of space and lovely decor. The hotel bar (Wine Not?) is beautiful. Love the high ceiling glass roof, and the rooms going off the gallery. One side of the bar looks out onto the hotel pool and so gives off a nice ambience. The decor is again very tasteful. Plenty of choice of drinks, though we didn’t try the food. The staff were all very pleasant and nothing was a bother to them. Even the maids were friendly and helpful, assisting us when we couldn’t the key cards to work. We were booked for breakfast too and there was again plenty of choice, in a tastefully decorated dining room with a pleasant aspect overlooking the Main Street and the river. Our rooms were both lovely, very clean and the beds very comfortable. Lovely showers and tasteful bathrooms. The reception staff were all very helpful too. Would love to return to Blois as we really enjoyed our stay and would definitely return to this hotel, as we loved it and it’s very well placed for tourists.
Response from Property: Dear ElizaDolittle911, I very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with my team. Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.
Guest User
Stayed in Sep 2023
Couples
4.0/5
Very Good
Posted on Sep 30, 2023
The Hotel is getting old but we had a lovely large room overlooking the Loire river through the trees, the wi-go was very good and 2 welcome drinks so we had dinner in the restaurant and was very good. Only a short walk to Bars and Restaurants, We had booked undercover secure parking otherwise there was parking across the road
Response from Property: Dear Wayne V, I am delighted to hear that you enjoyed your stay in our establisment.I will discuss with the different department heads to share your experience in all the hotel services. Thank you again for taking the time to give us your opinion. Best Regards, Solène MERCIER Front Desk Manager Mercure Blois Centre
Sparklymoth
Stayed in Sep 2023
Family
4.0/5
Very Good
Posted on Sep 9, 2023
Fantastic visit to Mercure with my family. Such a lovely welcome, staff were very friendly and facilities were good. Breakfast choice was very good and the hotel was in such a great location for sight seeing. The only unfortunate disappointment was that the air conditioning was broken throughout our stay so our room was absolutely boiling. Would have been good to have been offered some fans as we just didn't sleep much in the very hot temperatures. Would not put us off visiting again though.
Response from Property: Dear Sparklymoth Many thanks for your very positive feedback, praising the kindness and professionalism of my colleagues. The location of the hotel is indeed ideal, 5 minutes on foot from the city center, 10 minutes from the Royal Castle, a few kilometers from the Châteaux of Beauregard, Cheverny, Chambord, Chaumont and 45 minutes from Beauval Zoo ! The breakfast buffet is intended to be gourmet to satisfy the expectations of different palates. I am sincerely sorry for the occasional air conditioning failure following poor technical handling by our maintenance company. The installation was put back into operation the following afternoon. Please accept my most sincere apologies. Thank you again and see you soon ! Pascal DELETTRE, Manager. Mercure Blois Centre.
Flyer65777425366
Stayed in Sep 2023
Solo travelers
4.0/5
Very Good
Posted on Sep 6, 2023
Hotel is nice and central 10-12 minutes walk into town to visit chateau . Staff at reception most helpful and friendly. Small elevator but works fine . The bed is very comfortable and breakfast is the best . My shower did flood a little as water not draining the best .
Guest User
Stayed in Sep 2023
Couples
5.0/5
Outstanding
Posted on Sep 3, 2023
Excellent location and amenities. Only a few blocks from the main center. They had an indoor pool and sauna. Easy to get on bikes and ride local trails. Safe parking for bikes and cars. Best breakfast options we saw all trip, anything you can think of. The front desk provided great service.
Guest User
Stayed in Jan 2023
Couples
3.0/5
Posted on Jan 31, 2023
The room was was dated, shabby, beat up, small and crowded, the furniture was beat up, the couch was not clean, and although the bathroom was clean, the room was dark, dingy and dirty with chipped paint, cobwebs in the corners, nothing on the walls, the carpet did not seem clean, the balcony had cobwebs and insects and dirt in piles. It looked like it had never been swept. The stairway was a surprise; good thing we were not large or elderly people who have difficulty with narrow spaces or stairs. We should have refused the room and told them to show us another, but we were tired and hungry and too surprised to think clearly on the spot. Fortunately the bed was comfortable. These kinds of rooms are fine at an appropriate price and if someone is on a budget. It wasn’t going to kill us but we didn’t enjoy it at all. It certainly wasn't what we thought we would get when we were looking for 4-star hotels. The breakfast was extensive and quite nice and the public area of the hotel was consistent with a 4-star hotel. Maybe some rooms have been updated but this one certainly has not been. People at the front desk were friendly and helpful. We only have complaints (and legitimate ones at that) about the room. Some Trip Advisor reviews seem to reflect a much higher quality room.
6/11
Response from Property: Dear Courtney S, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Blois Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal DELETTRE, manager. Mercure Blois Centre.
Roving35036328805
Stayed in Aug 2023
Couples
3.0/5
Posted on Aug 15, 2023
From the very warm welcome at check in, I found all staff to be great here. The public spaces were nicely done and seemed modern and stylish. The rooms however seemed very dated compared with the rest of the hotel, and the atrium style meant that the loud music from the bar till 11pm was always audible. Ask for a room away from the atrium if you want a quieter experience.
Response from Property: Dear Solfab, I very much appreciate your comments regarding the staff of the hotel. I am delighted that you appreciated the beauty of our spaces. All general services and bathrooms were renovated in 2017. The bedding and the TV set have been renewed. The next renovation of the rooms will take place in two years. I'm sorry for the loud music and please accept my apologies. The servers have been alerted to your remark to be more vigilant. I hope we will have the pleasure of welcoming you again on your next visit to our beautiful region. Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 31, 2023
Just returned from France and had a very nice stay at the Mercure Blois. Hotel was easy to find and well located to walk around center of Blois. Easy walk to restaurants and shops. Hotel was very clean and well maintained. Staff was friendly, spoke good English, and efficient. Rooms were very comfortable. Recommend Mercure Blois for a very satisfactory visit.
Response from Property: Dear Bruggesfc, I very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with my team. Indeed, the location of the hotel is ideal, 5 minutes walk from the city center, 10 minutes from the Royal Castle, a few kilometers from the Châteaux of Beauregard, Cheverny, Chambord, Chaumont and 45 minutes from the Beauval Zoo! Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.
Guest User
Stayed in Jul 2023
Other
3.0/5
Posted on Jul 16, 2023
We booked a superior room which turned out to be split level with the bed 'upstairs' from the minute lounge area downstairs - the room felt a little 'cold' and, I think, had a strange atmosphere - underground secure parking was ok and the hotel itself is located alongside the River Loire - there is a huge bar / restaurant area in a sort of high-roofed auditorium - we called in for a nightcap and were the only guests in the bar - the barmaid was too busy chatting with one of the receptionists to even bother to come and take our drinks order, so after literally 10 minutes of waiting to be served, we left ! Would we stay at this hotel again .... sorry, but no !
Response from Property: Dear RotieI321, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Blois Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal DELETTRE, Manager.