Best Hotels near Blue Ash, Blue Ash

My family travels to Cincinnati every 6 months for our oldest sons doctors appointments. We have been staying at this particular Wingate for 9 years. This Wingate always gives a pleasurable experience. The staff is always friendly and accommodating. The hotel is clean, the beds are comfy, and you can’t beat a free breakfast. We love the location of this hotel. Summit Park is one of our favorite spots to have dinner and let our kids play.

The service was good and the hotel looks really good. Hotel amenities are great. I didn’t try the food but the eating area was very clean. The room was spacious but not handicapped as requested. No handicap rails around the toilet which made it very hard to use the bathroom. The room needs a good cleaning too. The walls have spots on them and sticker residue is on the headboard. (You can tell a child loved their heart shaped stickers 🙂)

I should have know by the smell that this was going to be bad. The sheets were dirty, the chair was torn, the bathroom floor was missing grout and when you walked on it you could feel it moved. Most of the windows on the outside were torn up. When I told the front desk she just looked at me and said I can move you to another room. Why would I want another room when I saw what the first one had to offer. She did finally talk to her manager add we high tailed it out of there. Photos online also show sanitary measures , nope not here the bathroom floor had hair on it and looked liked like it had pee spray. I can not repeat enough DO NOT STAY HERE. I get you read these and think it can't be that bad IT IS. I feel sorry for the people staying there.

She discovered this chain, the hotel is brand new, the staff very welcoming, the evening buffet and the breakfast very complete, I highly recommend

As a Marriott Bonvoy member, over the years, my experience at various Marriott hotels vary from pleasant to outstanding. Looking at the reviews for this hotel, I expected a pleasant experience at the very least. After the check in (on a Sunday evening) and getting into the room, I noticed the toilet had pink rings in it which means it hadn’t been cleaned in at least a couple of weeks. I thought that it would be cleaned by the next day. When my husband and I arrived back to the room Monday evening tired, we saw the beds were not made, the garbage was not taken out and rings in the toilet were still there. My husband went to the front desk and asked to clean the room. He was told they could only refresh the room i.e. deliver more towels and pick up garbage. Funny COVID policy is being used to remove maid services at this place although none of the staff anywhere is wearing a mask! I wish we were informed upon checking in but no one told us this is the policy. I can handle the bed not being made and deal with the garbage. I cannot handle having to use the toilet with pink rings. I also got annoyed having a broken body wash bottle which made us difficult to get the wash out into the palm. So after dealing with all of this, in Thursday, I took a picture of the toilet and showed it to the woman who was attending the front desk, the tall one with big hair. I told her it had been like that from day 1 and the room hadn’t been cleaned and it needed it. All she said was it gets refreshed (garbage out, deliver towels) after 3 days. She did not say anything more or follow up or apologize for this situation. Since we were checking out on Saturday, we no longer keep asking and just wanted to get the heck out of there. By the way, the microwave in the breakfast room had also been filthy and looks like it hadn’t been cleaned in a while. First time in Cincinnati (had a great productive experience except for the hotel) and for business, we’ll be back again but won’t be staying at this hotel when we return.