Best Hotels near Kohl＇s, Blue Ash

My family travels to Cincinnati every 6 months for our oldest sons doctors appointments. We have been staying at this particular Wingate for 9 years. This Wingate always gives a pleasurable experience. The staff is always friendly and accommodating. The hotel is clean, the beds are comfy, and you can’t beat a free breakfast. We love the location of this hotel. Summit Park is one of our favorite spots to have dinner and let our kids play.

As a Marriott Bonvoy member, over the years, my experience at various Marriott hotels vary from pleasant to outstanding. Looking at the reviews for this hotel, I expected a pleasant experience at the very least. After the check in (on a Sunday evening) and getting into the room, I noticed the toilet had pink rings in it which means it hadn’t been cleaned in at least a couple of weeks. I thought that it would be cleaned by the next day. When my husband and I arrived back to the room Monday evening tired, we saw the beds were not made, the garbage was not taken out and rings in the toilet were still there. My husband went to the front desk and asked to clean the room. He was told they could only refresh the room i.e. deliver more towels and pick up garbage. Funny COVID policy is being used to remove maid services at this place although none of the staff anywhere is wearing a mask! I wish we were informed upon checking in but no one told us this is the policy. I can handle the bed not being made and deal with the garbage. I cannot handle having to use the toilet with pink rings. I also got annoyed having a broken body wash bottle which made us difficult to get the wash out into the palm. So after dealing with all of this, in Thursday, I took a picture of the toilet and showed it to the woman who was attending the front desk, the tall one with big hair. I told her it had been like that from day 1 and the room hadn’t been cleaned and it needed it. All she said was it gets refreshed (garbage out, deliver towels) after 3 days. She did not say anything more or follow up or apologize for this situation. Since we were checking out on Saturday, we no longer keep asking and just wanted to get the heck out of there. By the way, the microwave in the breakfast room had also been filthy and looks like it hadn’t been cleaned in a while. First time in Cincinnati (had a great productive experience except for the hotel) and for business, we’ll be back again but won’t be staying at this hotel when we return.

The manager as well as the employees were fabulous fun and friendly. Breakfast was great and Bonnie was right there if you needed anything. The front desk staff was just so helpful and friendly. Actually we travel quite often and this was the best that we have stayed at as far as the staff. The rooms were very clean they clean and we would definitely stay here again.

The service was good and the hotel looks really good. Hotel amenities are great. I didn’t try the food but the eating area was very clean. The room was spacious but not handicapped as requested. No handicap rails around the toilet which made it very hard to use the bathroom. The room needs a good cleaning too. The walls have spots on them and sticker residue is on the headboard. (You can tell a child loved their heart shaped stickers 🙂)

I just returned from a week in Milford, Ohio and our team lodged at this hotel. My hotel room was very clean and spacious and I was happy to see that it had the necessary amenities that are often missing in more expensive hotels (mini-fridge, microwave, coffee maker, safe, etc.). The bathroom mirror provided excellent lighting and the shower's water pressure was PERFECT (if you have thick hair, then you know!). All in all, we were very pleased with almost every part of our stay here, but it's the super-friendly and helpful employees that really merited this 5-star rating! From the moment we arrived, we felt completely welcome, and the staff was always friendly and helpful to us. But here's what really impressed me: My teenage daughter was traveling with us and she had brought her Nintendo DS for relaxing in the evenings. Well, our flight out of Cincinnati was super-early and we had to be up at 2:30 AM to pack up and leave. In her groggy state, my daughter accidentally left her DS lying on her bed! We didn't realize it until we were almost 30 minutes from the hotel, and since we had a plane to catch, we couldn't afford to turn back. We called the hotel and they immediately went to our room and retrieved the game device and put it in safekeeping until we could work out the shipping. My daughter's DS arrived yesterday in perfect condition and I am MOST grateful to everyone who helped us with this! They all deserve a shout-out because their customer service exceeds the service of MANY of the upscale hotels I've stayed at in the past (no lie; I could tell you some stories). I hope to return to Milford again one day and I absolutely will make a point of staying here! PROS -- *Amazing hotel staff! Super friendly and so helpful! *Clean, spacious rooms *Perfect location with many nearby conveniences CONS -- *The only real negative I have to mention is the breakfast. It's not the worst I've ever had, but it's not the greatest. Honestly, I would have preferred less selection and just doing the basics better, but they are trying! Thankfully, breakfast is not a deal-breaker for me and I would 100% stay here again. (Besides, there's a breakfast restaurant right next door!)