To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.7
Cleanliness3.8
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All reviews(46)
Positive reviews(36)
Reviews with photos/video(4)
Negative reviews(10)
Anonymous User
2 Queen Beds, Non-Smoking, Free Wireless Internet, Microwave and Refrigerator, Pillow Top Mattress, Coffee Maker, Iron
Stayed in Sep 2023
Couples
3 review
4.0/5
Very Good
Posted on Sep 27, 2023
It is a pity that the wifi was not working and the fire alarm in the middle of the night one room on fire.
David
Two Queen Room - Smoking
Stayed in Aug 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Aug 24, 2023
Everything with the hotel stay was good. It was comfortable beds and everything was clean inside and set up as a welcome package. The full breakfast wasn't so great, the homemade waffle maker was good and along with the cereals and breads. But the fake eggs and fake bacon wasn't so great,make it fresh, not something out frozen and English speaking staff as well.
Guest User
Deluxe Two Queen Room
Stayed in Mar 2022
Family
1 review
4.0/5
Very Good
Posted on Mar 28, 2022
The hotel was in a great location, close to the beach, clean and nice breakfast. The only thing is that the air conditioner needed to be fixed. Great service. Will return again.
Vivian Wong(sh)
Two Queen Room - Smoking
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The environment is very safe, the room is comfortable, and there is a large supermarket within walking distance. The young waitress at the front desk is very friendly to the guests!
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Guest User
Two Queen Room - Smoking
Stayed in Aug 2023
Solo travelers
2 review
3.7/5
Posted on Aug 20, 2023
The rooms were ok, but there was a theft during our stay
Original TextTranslated by Google
XunmeiBaili
Two Queen Room - Smoking
Stayed in Feb 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Feb 28, 2023
The hotel service is very good, the room is relatively large, but it is not suitable for business trips, where the computer does not have a jack.
Original TextTranslated by Google
Dottie H
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 20, 2024
Beautiful hotel with courteous staff. With an extremely late arrival time, Alex assured me our reservation would be held for us. Our room was clean and quiet, with comfortable beds and clean linens. Great water pressure with plenty of hot water. Plenty of free, on-site parking. Only stayed one night before our cruise. Looking forward to a return visit someday. Thanks to Jonathan and Naomi for their wonderful reception service.
Response from Property: Dear Dottie, We are delighted you had an outstanding stay and got to take advantage of the many great amenities as well as our team members' warm hospitality, I will be sure to share your kind words with them as it will surely make their day! Thank you for choosing to stay with us, it will be our pleasure to host your future stay! Kind regards, Michelle Liza agm
Guest User
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 12, 2024
This place is great for the price. Nice beds and pool. Free breakfast. Naomi at the front desk was fantastic getting us settled. It's outdated. But the staff is courteous and the room is clean. My child started FAU. I’ll be visiting from MA regularly. I'll be back!
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 14, 2024
Great value. Pretty tropical setting. The pool is lovely. Many restaurants nearby and the beach in just down the road. Convenience location. Rooms are clean and the staff is very friendly and accommodating. Easy to access many major roads for travel.
bradstockr
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 16, 2024
Best Western on Federal Hwy is a great location and convenient to beaches, shopping and dining. The staff go out of their was to ensure your stay is enjoyable. Best value stay in the area hands down!
Response from Property: Thank you so much for the kind words. We are honored you have made us your hotel of choice and we look forward to delivering this level of service every visit! Kind Regards, Michelle Liza agm
Guest User
Stayed in Apr 2024
Travel with friends
1.0/5
Posted on Apr 21, 2024
Was a day to relax and have time to rest and play a game of monopoly after a fun day forgot they had an ice machine had already bought ice so either way was nice to see they had the machine laundry room didn't use but good to know there is one had to work next day so didn't get to get b fast but no worries I'm sure it was nice staff friendly room was clean all in all gona go again soon
glmiller77
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 1, 2024
Checked in and opened the room and found a man laying in bed. Scared both of us. I was one the assigned room but it was double booked. Front staff acted like they were both new. The elevator didn’t work. Carried suitcases up stairs. Room old and dated -had an odor. Didn’t sleep well worrying if someone else would be assigned to my room and coming in. Went elsewhere for my next nights stay. Will not stay there again
Response from Property: Thank you for providing feedback of your stay. We are disappointed to hear about your experience, as your comfort and safety are our number one priority we deeply apologize for the issues you encountered. We want you to know, as I mentioned we take our guests wellbeing very seriously and will continue to endeavor to assure your security as well as your satisfaction. Thank you again for staying with us, If I could be of further assistance, please don't hesitate to reach out to me directly. Kind regards, Michelle Liza agm
Guest User
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 27, 2024
We stayed here last year and came back because the staff, accommodations' and location are ideal for us. Two nights with breakfast, pool, close by shopping and restaurants. Beds clean and comfortable. nice flavoured water in the lobby. Extra towels when we asked were hung outside our room when we asked. Large trolleys available in the lobby for us to use. well filled ice machine, local attraction brouchures available. I used one to book alligator adventure. overall we will book again next year on our drive from Canada.
16foodief
Stayed in Jan 2024
Couples
1.0/5
Posted on Jan 24, 2024
Yikes! Had this place gone downhill! Pretty scary. It’s like an old motel with a wonky elevator that works ok some of the time. EEK! And a real walk from the elevator if you have suitcases and your room is on the far side of the building. And the furnishings… YIKES! There was a rotting, ripped and torn ottoman that should have been thrown out years ago. Scary. The water stayed in the sink and didn’t drain properly. The a/c never went down to the setting I applied. Really? And the breakfast area was not very appealing and neither were the cold, rubbery omelets. Not again.
Response from Property: Dear Michael, We are sorry to hear about your experience as it is our mission to provide each and every guest with an outstanding stay, we are disappointed we did not meet this expectation with you. We apologize the elevator was being maintenanced during your stay we understand how inconvenient this must have been. We have also alerted our team leaders to the concerns you noted, and rest assured these have promptly been taken care of. We appreciate you taking the time to provide feedback as we work hard to ensure our guests' satisfaction. With this said of I could be of further assistance don't hesitate to reach out to me. Kind Regards, Michelle Liza agm
Guest User
Stayed in Jan 2024
Business travelers
1.0/5
Posted on Jan 22, 2024
Paid for a room, got key when in, open door and got blasted with strong mushy odor with punch of chemicals. Came back to front desk complaint of room being inhabitable. Asked for return, was thrown out to street at 10pm. After several phone calls left with no stay no refund