Guest User
June 24, 2024
This is my second night here. At 11:45 PM tonight loud drilling on the other side of the wall our beds are on began. Then hammering nails. This went on for over an hour before we finally had enough and went downstairs to report the issue. The man at the bell desk said whoever it is shouldn’t be working right now. He ‘promised’ he would handle it. We go back upstairs, for another 10 minutes and nothing changed. We go downstairs again to ask for our rooms to be changed. The guy gives us a hard time but finally agrees. We ask to be moved to a room not on that side of the building. So we get to the new room and it’s right on the street and it’s just party and club sounds, pretty much just as bad. We ask to be moved again. He moves us to another room. We downgraded to two singles from a king just to make some progress. We get set up and it’s on the same wall as before. Right now, at this moment, someone is sawing metal piping what sounds like 10 feet away. They’re also nailing and moving what sounds like rebar or something metal and clanking. The drilling continues. Now we have a worse room with the same problem. We call the desk this time. The guy tells me there’s nothing they can do since it’s not their building. He then hangs up on me. We wait 15 minutes, hoping for the best. My wife now calls because there’s clearly several people working now. He basically says the same thing and says to just deal with it. So here we are, awake now for 2 hours in the middle of the night, hanging out with a construction crew on the other side of the wall with no possibility of sleeping tonight. I’m guessing we’ll probably have to cancel our plans tomorrow and try to find another hotel. My first impressions of this hotel were great, but after this experience I would never recommend this place. I travel for work and have stayed in hundreds of hotels - this is the worst night in one I’ve ever had.