I have been a customer for 5 years and it gets worse every time. The only ones who maintain good service are those at reception. The food and beverage people who poorly serve people with bad breath, the food, far from being good, is of no standard, they did not have ajiaco to give and they offer it on the menu. No ice, hot beers, all bad wet plates at the breakfast buffet. How about they look for a new food and beverage manager? What a shame for a hotel of that size and with such poor food service.
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