Best Hotels near viña del mar Park, Bogota

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Location is the only way from the airport to the city, the service facilities are very good. The only drawback is that the hotel is located in the suburbs, so there are fewer surrounding facilities, such as no place to buy a local mobile phone card

This place is terrible! We arrived at 2:40 pm and waited till 3:40 to get in our room! Sat at the bar and had to get the guys attention, I WAS THE ONLY PERSON seated at the bar! We arrived back at hotel at 10:00 and wanted to eat, Restaurant closes at 11, Tables were available but we were told to sit in the lounge and say 2 other couples sitting in the lounge VISIBLY upset because they have been waiting so long to get there table! I was pissed and called over a employee that sat us there, She proceeded to give us some BS that tables weren’t clean etc, I told her “BS” mind you I speak perfect Spanish / Latin and live in Medellin. She then gave us a table. Remember the 2 separate couples awaiting in front of us? Well, they were PISSED off and obviously upset that they hadn’t even received their drinks yet. WE JUST GOT UP AND LEFT and ordered Burger King from Rappi! TERRIBLE!!!! Best to stay at a REAL Hotel like the Hilton Conferías! They know customer service and deserve our money and outstanding reviews.

This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. ＜3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo

Let me start with the positives: As Bogota’s airport is the major hub for domestic flights in Colombia, we spent 4 nights at the Courtyard. It’s very conveniently located in almost a walking distance from the airport and have a good shuttle service. As you can expect from Courtyard by Marriott (I am a platinum member) rooms are nice and the restaurant was good. Stuff were friendly. I would have rated it at 4 stars but… We wanted to get to Zipaquira Salt Cathedral (Catedral de Sal) and asked the receptionist’s help. They communicated with the transportation services they use (GERF) and gave us a quote of 220,000 COP for a minivan. Yet, on the night before travel they have told us the price is actually 379,000 COP. They have admitted they have made a mistake and the manager even suggested to compensate us with dinner for the honest mistake. I showed him the lonely planet book showing an estimated price of up to 160,000 COP for a taxi to Zipaquira which includes 2.5 hours wait at the Salt Cathedral. He mentioned their transportation services (GERF) includes a wait of up to 5 hours which would allow us enough time to visit the Cathedral and enjoy the city. We have accepted the offer and thought it was a real nice gesture from the manager to compensate us. After we have finished the visit to the Cathedral which took us about 2 hours, we have decided that instead of staying at the city we would prefer to go to Monserrat which is just a short detour from the way back to the hotel. We have asked the driver if we can spend the rest of the wait time on Monserrat instead and he acknowledged it. We spent about 2.5 hours to visit Monserrat. When we arrived back in the hotel the driver asked for 535,000 COP claiming the agreed total travel time they have committed was 5 hours, not the wait time as communicated and agreed by us. Given the trip to Zipaquira is about 2 hours each way that obviously doesn’t make sense as it means it allows only 1 hour at the Salt Cathedral and no time at the city. It means they have known we would need to pay much more. We have discussed it with the hotel reception and asked to talk with the manager who was not at the hotel but they were unable to resolve the issue. We have reluctantly paid the difference but felt we were cheated (…and paid almost 3 times a regular taxi service we could have ordered). Must admit the hotel gave us the dinner for free as promised but in 2 weeks of traveling in Colombia using hotels to arrange our transportations it was the only incident we have faced. Bottom line - good hotel but we felt cheated which ruined our experience. Suggest NOT to use their transportation services (GERF - see picture attached) or at a minimum be very specific and put the terms in writing to avoid such bad feelings and experience.

Exactly what I wanted and what I expected. 3rd time here and would come back, if I need a hotel close to the airport. Brest price. Good restaurant. Free shuttle, works perfectly. Clean and has, what a traveller need! Breakfast included and you can ask for spécial wishes. Small shop, if you need something.

We had great experience during our stay. Staff was very friendly and knowledgeable. The hotel located very close to the airport, which was great since our flight was very early morning. They provide free shuttle that runs every hour and it takes about 10-15 minutes to get to the airport. The rooms were clean and served perfectly for what we needed. There were not much light in the room, refrigerator worked great and kept our food fresh, beds were comfortable but pillows too hard for my liking. We had a complimentary bottle of water in the room and some toiletries. There are several restaurants and shops close if you need to do some shopping. There was a small sweet gift waiting us at the desk when we entered the room - chocolate - always nice when staff is detail oriented ) Thank you!

The hotel is modern, with everything necessary for a pleasant stay. If you need to move in the city you can easily access public transport because you are in front of the Portal of El Dorado or if you just want to go out for a while, you have close to the CC Our Bogota.

Dirty bathroom, hair in the shower, damaged furniture. Dirty looking stained walls. No hand and foot towels, just one large towel. They placed the little that was left of 2 rolls of toilet paper, which made one want to give one to the hotel. Poor quality television signal. The reception service on the night of December 12, AWFUL. In the corridor and adjoining rooms other guests made a huge noise; even yelling profanities and obscenities. When calling the reception they hung up the phone and did not answer. Being after midnight, the lady finally attended me, with the excuse that the signal was bothering me. You could clearly hear her picking up the speaker and hanging up every time she was called. I went for a business trip as I had to catch a flight the next day. I spent the night almost awake. I asked for the invoice and they told me that they would send it to me by email. I'm still waiting for her.

It is good location. There is a restaurant 24/7 and service and food quality excellent. Rooms are comfortable. Only heating is missing but you can ask for portable electric heater. But there is no coffee maker and bottled drinking water in very limited quantity - very samll bottle per night.