Antonio Spinosi
January 30, 2023
It could have been better. Historic building in the center of Bologna, a truly evocative and fascinating location, in particular the internal courtyard, called the "orangerie" in which there is the breakfast room.
The service can be improved: on our arrival the room was freezing because the previous guests had turned off all the radiators in the room. Check no? Ok the historic building in a 4-star hotel I would expect a thermostat in the room to regulate the temperature. Instead the only way to do it is to close or open the radiators by hand. And in fact then in the middle of the night I woke up due to too much heat. Alright..
Plugged bathroom sink. Who cleaned the bathroom before our arrival how did they not notice? Why hasn't it been fixed?
No hot water in the morning. Are we kidding?
The thing that bothered me the most is the wait for the table at breakfast. The hall is microscopic, give up a couple of bedrooms and make a second hall...
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