Lavande Hotel (huizhou boluo Shiwan Jintang) Reviews

Nice nice nice nice

Every time I come to Shiwan, I will stay in this hotel. The environment and hygiene are excellent, the decoration is elegant and classy, ​​warm and comfortable, giving people a feeling of home. I asked the front desk to send something, and it was a cute little robot, which was a surprise.

It is cost-effective and suitable for accommodation when visiting relatives. You can also visit nearby Luofu Mountain.

I stayed at this hotel on a business trip. I had stayed there before. The experience was okay, so I booked it again. The room I was given this time had dead bugs on the bedding, and there were more than one or two. I don't know if it was because no one had stayed in the room for a long time or the bedding was not clean. After I checked in, I washed and worked first. I found dead bugs on the bed when I went to bed very late, so I cleaned it myself. The next day, I found the front desk and asked them to help change a set of bedding. The bedding used that night was cleaner. However, I stayed for two consecutive days. When checking in, the front desk only opened a valid room card for one day without informing me. As a result, I went back to the hotel at night and went to the room and ran down to reactivate the room card. The room was very far away, which made people angry. The front desk not only didn't say sorry, but also shirked the responsibility, which was speechless. In short, this experience was quite bad. The room facilities and environment are OK, the price-performance ratio is good, and it would be better if there were fewer strange accidents.

The hotel environment is very good and the stay is very comfortable

The hotel service is very good, it is new and large, the room is clean and simple, and it is convenient to travel around. The first floor has morning tea, which is very popular and the dishes are delicious.

The room was terrible, there was a peculiar smell, no one answered the phone at the front desk, the service was so bad in such a big hotel, I couldn't find a waiter

The room is very large and quiet, with new facilities and good functions. The waiters are very enthusiastic, especially the front desk staff No. 1, who took us to see the room and screen the room types, and provided meticulous service. Downstairs is the famous Jintang Feast, with countless high-quality delicacies, which is definitely a place to linger.

I'm speechless. I forgot to take my card when I left the hotel. I called the front desk to ask them to help me check out. I called to collect my earrings and asked them to pick them up. But no one took care of it. Thousands of dollars were lost. How can I trust such a company with such service? The service attitude is super bad.

Every time I go to Shiwan, I only stay at Jintang Lifeng. It is convenient to eat. The lobby downstairs is a restaurant. The morning tea, lunch and dinner are all very delicious. The hotel front desk service is as good as always. The room is also clean and the bed is always very comfortable. Nice

The environment is very good. There is morning tea downstairs. The hotel room is also very large. Hygiene: fresh air. Facilities: no razor🪒

The room is clean and hygienic, the bed is comfortable, the bed is soft, and it is not much different from home. I will continue to consider staying in this hotel next time I come to visit.

In this hotel, we paid for breakfast. It obviously didn’t end until 10 o’clock. I went there at 9 o’clock and everything was gone. The waiter told me that there were too many people and there was nothing we could do. Later, there were still a lot of people who didn’t get to eat. Breakfast is really annoying

The environment is great, you can have morning tea and dinner downstairs! The front desk service is also great! Especially the staff, they are very patient and have a great attitude! I like this hotel very much and will choose to stay here again if I have the chance.