The Convo Porto Hotel & Apartment

Perfect hotel, very clean, staff helpful and friendly.Excellent breakfast.would not hesitate to stay again

The hotel is a walk from main tourist attractions but a short walk to metro and easy from there.

Not only did we not get the requested early check in, but our apartment was not ready at the standard check in time of 3:00pm and we had to wait another hour for it to be made ready. The front desk staff leaves at 3:30, which is baffling to me when checkin isn’t until 3:00. Other than the codes to access our apartment, we received no instruction about the apartment and had to figure it all out on our own. There is no elevator/lift and our apartment was on the 3rd floor. There were 3 of us with large luggage. The front desk agent did arrange to have our luggage put into the apartment while we were waiting for it to be made ready, but there was no help with luggage when we checked out. The apartment itself was fine though no closet or hooks downstairs to hang coats and umbrellas (it rained a lot) a few well placed wall hooks or coat rack would have been nice. Bathrooms were nice and well maintained, again a few hooks to hang wet towels are needed. Can’t comment on the kitchen or how well it was stocked, because we did not cook. The neighborhood was OK, not much around but a small shopping area about a 10 min. walk. We ate at a very good Italian Bistro, “Mama Mia” that was in the shopping area.

This property was not as advertised. We arrived at 5:00 pm and there was no staff on site. We finally got hold of someone on the phone who told us that staff leaves at 3:30. A fire alarm went off in the middle of the night requiring a visit from the fire department and no staff person was there. No airport shuttle as advertised. The rooms themselves were clean and comfortable.

Nice place for few days to visit rhe city

The hotel was nice and the staff was very attentive. I found it a little distant to walk to the center of town and eateries though. Also, staff is not on the premises at all times so if you’re arriving late make them aware.

This was the bad experience ever had nightmare trying asking us to pay £300 for smelling cigarettes we didn’t smoke inside the home was outside so not us fault the didn’t sale the home scam people that not good