janeh7475
July 29, 2024
Just returned from a 3 night stay here. It is definitely not a 4* hotel but it has everything you need for a decent break. Let’s start with the low points, Mario at check in lacks the skill and personality for such an important job, first impressions count and he was not remotely interested or helpful. Our room was t ready, that was ok as we arrived at 11am, he said come back in a few hours, we left our cases at the hotel but we had to ask and it was as if we were asking for something hard. Came back to hotel just after 2, still not ready so we went to bar for refreshment and Mario said he would let us know when ready. 3.05pm no sign of Mario so husband went to reception and he had forgot about us! The good points, rooms although basic were clean and bed was comfortable. All rooms are air conditioned which was very welcome in the July heat and a small fridge stocked with mini bar items, but we used it for keeping our own drinks cool. The breakfast was very good and varied although the dining area can get very busy. There was a lovely pool to help cool you down but we had to book a time slot but it has amazing views of the city. Although this hotel isn’t in the centre of Porto it is a brisk 10 minute walk to lots of fabulous restaurants and the amazing sights that Porto has to offer! Overall I would stay here again as it reall