Premier Inn Liverpool North

Lovely place to stay

We booked an early check-in for 11 am. Arrived and waited while the two receptionists booked in two ladies. Then told our room was not ready so moved us to a room on the 2nd floor well away from the reception. Got to the room and found an astonished cleaner working in there. After a few minutes of being questioned as to why we had been given the room key and whether we were at the right room she opened the the adjacent room so that we could change and attend our appointment. We were then given access to the actual room and could leave our suitcases etc. The room was not clean and standards have gone downhill.

We paid over £200 to stay here for 2 nights and that wasn't even including breakfast, absolute rip off. This Premier Inn is very very dated and is in need of a complete shutdown and refurbishment. Everything is tired and dated. The room was very small, no wardrobe space and even though it was a double room we were only provided with one smaller than medium towel and one smaller than small towel. The shower hose leaked so water went everywhere. The window in the room could only be opened 3 inches max so it was impossible to get any air into the room at all and given the unusually high temperatures at the time the room was like an oven and pretty much unbearable. A fan was provided but it has absolutely no power so didn't circulate any air. Now as for the Breakfast at the Beefeater, dont bother, its awful. We thought given we had paid over £200 to stay 2 nights it was included, it wasnt so that was an extra £11 each per breakfast and as I said it was awful. If you do decide to stay ( I really wouldn't) then dont get ripped off buying a breakfast. It really is dreadfull. It's a bottomless buffet but in all honesty once you've tried everything once, you'll not be going back for more. I've been around a while now so ive stayed in a lot of places across the globe and I can honestly say this is right down there with the worst of them . Sorry Premier Inn, I think the best thing for this place is to start again .

Stopped over after family visit. Good room facilities, typical of a Premier Inn, excellent breakfast (but need to get breakfast early to avoid the queuing when large groups arrive) Really comfortable nights sleep, not noisy

Everything was the usual good Premier Inn standard except that the temperature ar night was 27 degrees. I stayed three nights and was not able to rest. The rooms and windows are positioned in such a way that the coolness of the nights could not get into the room.

Awful location got placed right by a VERY busy main road. Ok. Rooms were awful sliding door to bathroom was coming off and so stiff to open and close. Very very poor value. Sheets had rips. The whole place needed a massive upgrade and clean. And dont get me started on the Beefeeter restaurant next to it!!!!!

We stay at this hotel regularly when visiting family and the staff are absolutely brilliant every time. We have just returned from our latest visit and felt we had to say how helpful Tom and Jackie have been, they sorted our problem and made our stay a great one. Thank you.

All OK as you would expect from a Premier Inn, but would have liked to see toilets in the foyer rather than either use the restaurant which was in another building or wait until you got into your room which was difficult after a long drive.

The best premier Inn I’ve ever stayed at, I normally always book premier inn because there rooms are so accessible for a wheelchair user, this one was huge, absolutely perfect and the staff were so lovely, so helpful & friendly hopefully I’ll be back again one of these days The restaurant next door was a Beefeater and the food was great I highly recommend as a wheelchair user