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Nice place to stay in Bordeaux, the studio looked just like the pictures and was very clean. Comfy beds, nice bedding and towels. Great to have catering facilities and a shared balcony. There is a free gym onsite, a launderette, secure parking, and a communal roof garden & reception area. Helpful staff on reception. 7 min walk to tram B, bus number 5 stops right outside. A few negatives to be aware of: We stayed 9 days and the room was not serviced at all. No clean bedding/towels/bins changed etc. Reception is open very limited hours so it can be difficult to contact someone if you have a problem. I sent an email and no-one replied. There is no aircon so the rooms can get hot in summer. All in all, a great value stay, Iâd definitely stay here again!
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Guest User
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Sep 12, 2024
The Apparteo Bordeaux is a secure house near to some promenade with good way to the open transport system. Big profit of the Apparteo Bordeaux is, that is has a few community areas. Thanks.
Guest User
Stayed in Jul 2024
Other
1.0/5
Posted on Jul 14, 2024
Awful place. Not like the pictures, tiny with no seating area at all. Stained toilet and dirty bathroom. Hot ring looked about 100 years old. Balcony shared with 4 other apartments, no furniture. Despite repeated requests to find out about parking and numerous phone calls no help was given. Ended up not staying but could not get any response from them when requesting a refund. Donât book would be my advice.
Guest User
Stayed in Jul 2024
Business travelers
1.0/5
Posted on Jul 9, 2024
The room that I stayed was not clean at all, there was dust everywhere and the sheets had a smell of being humid. It's obvious that the rooms are old and need maintenance.
jordanajuste
Stayed in Jun 2024
Business travelers
1.0/5
Posted on Jun 25, 2024
The accomodation was dirty, the towels also. I didn't feel secure sleeping there. I don't recommend this place at all. It's better to pay a liitle bit more money than staying at Apparteo
Things to know about this hotel: It's a student hotel so it will be loud Broken showers and beds If you can not check in between 15:00 and 17:50 then you will not be sleeping the night Its unmanned so don't expect to ask anyone for help Everything is in french There is a west side and east side, east side can be found through the car park Remember your code for the front door If you book direct you get a better check in experience and better communication Phone number doesn't work work noone ever answers no matter what time you call, no email address to communicate with.
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Guest User
Stayed in Sep 2023
Solo travelers
3.0/5
Posted on Sep 14, 2023
Conveniently located in a popular area of Bordeaux. The room was clean and reasonably well equipped, but it was not serviced during my 8-night stay. No air-conditioning, but a large and powerful electric fan was provided.
Guest User
Stayed in Aug 2023
Solo travelers
3.0/5
Posted on Aug 9, 2023
The place was clean and the staff were exceptionally helpful and friendly. They changed my booking when i made a mistake and left clear instructions when i arrived after closing time. In the morning they were also very helpful. The room was clean and what i expected for the price. The hotel was very hot however and unfortunately the were many mosquitos despite the windows being closed. This affected my sleep a lot. If they can sort the mosquitoes i would recommend this 100%.
Response from Property: Dear customer, It's wonderful to hear that you found our hotel to be clean and our staff exceptionally helpful and friendly throughout your stay. We always strive to provide quality service and cater to our guests' needs. We sincerely apologize for the inconvenience caused by the heat inside the hotel. We take your feedback into consideration and are actively seeking ways to improve the situation to ensure our guests' comfort. Regarding the mosquitoes, we understand how disruptive that can be to a peaceful stay. We are working on solutions to minimize their presence inside the hotel, so our guests can sleep soundly. We appreciate your constructive feedback and are grateful for your recommendation despite the issues you encountered. Your satisfaction is important to us, and we hope that if you give us another chance in the future, you'll be able to see the improvements we've made. Best regards,
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Guest User
Stayed in Apr 2023
Solo travelers
5.0/5
Outstanding
Posted on Apr 27, 2023
Enjoyed the stay. Very comfortable. It is situated in a great area and it is very easy to get to the city centre. The apartment is generally neat but the toilet can be cleaner. I will definitely stay here again when I visit next.