To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.9
Cleanliness3.9
Filter by:
Sort by:
All reviews(103)
Positive reviews(12)
Reviews with photos/video(3)
Negative reviews(3)
Guest User
Junior King Suite
Stayed in Jul 2024
Family
3 review
3.2/5
Posted on Aug 3, 2024
Reception & restaurant staff were helpful, but housekeeping is rather poor : didn't replenish tea/ coffee as well as hand soap, left previous customer's hair in bath and had to be asked to clean up room.
Shower is very weak, so not great for hot summer days.
Breakfast is ok. Restaurant staff are cheerful and helpful.
Overall ok, but not good value for money.
Anonymous User
Accessible Queen Room
Stayed in Jul 2023
Solo travelers
1 review
2.2/5
Posted on Sep 1, 2023
A really poor experience - dismissive front desk staff, a baking hot room, and WiFi that simply doesn't work.
Guest User
Queen Room
Stayed in Aug 2022
Travel with friends
4 review
1.0/5
Posted on Sep 11, 2022
Not the best stat I have had could have been better wasted of money
Guest User
Queen Room
Stayed in Dec 2023
Couples
8 review
4.7/5
Amazing
Posted on Dec 18, 2023
Nice hotel good location!
Emmanuel Ekow Arthur
Queen Room
Stayed in Jul 2022
Couples
3 review
2.7/5
Posted on Aug 2, 2022
Disappointed that such a nice hotel doesn't have any air-conditioning in the rooms. We had a terrible and uncomfortable hot night. Sleeping was very difficult with a tiny standing fun provided.
Unfortunately the hotel was unwilling to compensate us, which was shocking.
Guest User
Accessible Queen Room
Stayed in Jul 2022
Business travelers
16 review
4.2/5
Very Good
Posted on Jul 24, 2022
I really like the hotel and it's pretty relaxing and there is free parking.
The check-in was easy and very professional.
The breakfast is big and good. I really enjoy staying at this hotel. its worth every penny
Guest User
Queen Room
Stayed in May 2023
Business travelers
142 review
5.0/5
Outstanding
Posted on May 24, 2023
Clean nice staff good area
Guest User
Queen Room
Stayed in Feb 2022
Business travelers
38 review
5.0/5
Outstanding
Posted on Feb 14, 2022
Another great stay at this hotel
Really impressed with the gym facilities
Breakfast is nice
Rooms are large quiet and comfortable
Dave Hudson 1981
Queen Room
Stayed in Feb 2022
Couples
29 review
5.0/5
Outstanding
Posted on Feb 15, 2022
lovely hotel room was above standard and staff were friendly abd helpful cleanliness10/10
Guest User
Queen Room
Stayed in Aug 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Aug 14, 2024
Clean. Not too demanding. Business travelers who stay for one night can choose this hotel. You need to bring your own toothbrush, toothpaste and slippers.
Original TextTranslated by Google
Bendilaohu
Queen Room
Stayed in Jun 2022
Couples
199 review
5.0/5
Outstanding
Posted on Jun 22, 2022
The hotel needs to be reached by light rail train in central London. The town is one of the world's film and television production centers. There is a BP gas station and M&S supermarket near the hotel, which is more convenient. Nice bar and restaurant in the hotel. The room is comfortable and cost-effective.