Hotel Samokov

dont bother with this hotel, spend a little extra and stay in another hotel (thank me later) this place is 20 year behind and looks like its still in the cold war era, food is basic and to us westeners poor, constant powercuts, decor and funiture is in poor condition, now emergency lighting whin in a black out, hotel staff just walk in your romm with not knocking on your door, you do get a sturn look and talk to by staff when asking any type of question , i did cut the back of my let frim a metal rod sticking out from under a chair ,as it was holding it together. that was my first and last time i will stay at this hotel.

This hotel is advertised as a 4-star property, but in reality, it BARELY deserves 2 stars. The staff was incredibly rude and dismissive. When I brought up my concerns about the state of the room, they just shrugged and offered no solution, as if it was normal for guests to deal with filth. My room looked like it hadn’t been updated since the 1980s—worn-out furniture, stained carpets, and a musty smell. Clearly, this place hasn’t seen a renovation in a long time. The bedspread had visible stains, and the carpet looked like it had never been cleaned. The bathroom shower head was broken. The entire room felt unclean, and I couldn’t wait to get out of there. Oh, and don’t expect a good night’s sleep here. The walls are paper-thin, and I could hear everything from the neighboring rooms and the hallway. The elevator felt like it was on its last legs, creaking and shaking with every ride. Overall, this hotel is an absolute nightmare. If you’re looking for an overpriced, dirty, outdated hotel with unhelpful staff and zero comfort, this is the place for you. Otherwise, stay far away!

Some of the negative reviews are well exaggerated. I have been to this hotel at least 8 times and look forward to arriving. It is in the centre of the resort, near the gondola, bars and restaurants. There are many facilities such as swimming pool, spa, bowling a gym, games rooms etc. The rooms are dated but warm. The breakfast is adequate buffet food with a large selection. The evening meal, if it is included in your package deal has a good selection. It is not of a high standard but there should be something you like. It is buffet food, so not as good as an individually cooked meal in a local restaurant. There is a microwave should you want your food hotter. it is more of a Bulgarian idea to serve the hot food warm, so you could get this in other hotels. I ate out on certain nights, where we were going to an event like a live group with a meal. There is the Panorama restaurant, where you can pay more to eat, which has good reviews. On balance with the negatives there are many positives to this hotel. If you want a better hotel, in the centre of the resort, you will be paying a lot more.

A centrally located hotel , local restaurants and bars are a few metres away , ski school and ski hire is located in the basement, the gondola to the top of the mountain is across the road . Perfect. It is budget hotel . Quite tired , but clean and safe . The rooms are basic , no kettle , there is a fridge , beds are low to ground but comfortable. The bathroom however is something else , the bath is flimsy , no silicone sealant so any shower water splash spills out! Towels get changed everyday , hairdryer gets very very hot , bring your own. The pool is warm and large , showers in changing rooms good , so wash there . Food in restaurant is ok , basic pub grub , breakfast perfect Good sports bar (all major sports shown)with continuous Happy Hour , massive spirit measures Local supermarkets nearby

The room has a lovely view but had an unpleasant smell because I think there was some damp / something rotting in the bathroom. There is no tea/coffee machine in the room. The Panorama restaurant has a lovely view. The member of staff working there was quite disinterested, so we stood around for a while before we were offered a table. The food was very tasty! The hotel is located very close to the gondola station which is convenient. The pool is enormous and a good temperature. Bowling was fun. Don’t bother paying the fee to use the gym because most of the equipment is broken - I tried to use two treadmills and a stationary bike and all three were broken.

Reasonably priced, hotel which was warm clean and also had plenty of hot water. Location is excellent for access to the gondola which is opposite. Over looks the main ***** which can be noisy later in the evening so be aware of this if you are a light sleeper (maybe look for a room at the rear of the hotel) Breakfast was fine, there was always something available that we would all eat and there was plenty of it. Used the Ski hire in the basement, I found them very unfriendly and they had an overall very poor attitude to their customers (they only wanted cash so be aware of this) On my next visit I will be getting the equipment elsewhere. Pool was clean, bowling Alley was reasonably priced, main bar in reception was welcoming and had plenty of choice. There is a good sports bar above reception who show most sporting events in English. I would have no problem returning, you get what you pay for, the rooms are basic, but clean, warm and ideal for a short stay.