To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(105)
Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Superior Two Double Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 20, 2023
The staff were very helpful and they upgraded us to a lovely spacious room with a fabulous view! The hotel is in a great location. Walking distance to the Pacific Mall, the museums, Newbury St.and many restaurants around. The Lucy Bar and Restaurant inside the hotel is excellent and the food was great! I recommend this hotel to everyone and will definitely stay there again.
MrsMusicLady
Superior Two Double Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Beautiful and clean hotel in a great location. Very close to the train station. Breakfast was a bit pricey. Staff was friendly and helpful.
Guest User
Preferred King Room
Stayed in Jul 2024
Family
10 review
1.0/5
Posted on Jul 28, 2024
There is not water every day. The concierge was very enthusiastic after I gave a tip. They helped me call a taxi, but the taxi was in very poor hygiene and drove very recklessly. They also asked for a 20% tip.