Sheraton Boston Hotel Reviews

Best city but worst hotel I should say during my states trip. The hospitality was really bad and they had construction during the stay. It was national holiday and they proceeded to construction? Interesting service.. never want to stay in Sheraton ever again :( poor quality amenities

Overall is great. The only thing that annoyed us was we needed to request for enough numbers of amenities everyday even we did inform to the guest service previously.

Nice stay at the Sheraton. We had a recently refurbished room. It was excellent with a comfortable bed and very nice shower. There was an amazing view of the Charles River which was a bonus. The location of the hotel is great with an adjoining mall and lots of eating places. The HOHO bus stop is very close by.

A very nice hotel with a great location. Has an entrance to prudential Centre on the second floor.

Hi. Not my 1st trip, when I choose Sheraton, but this trip definitely not the best one. To make the story short - the smallest room u can ever imagine costs $400 a night, on pictures and description it seems rather larger! You have only one sink - in the bathroom, so that when your husband is using the toilet - you cant use the sink in the same time - only if you sit on his lap.. so the space is ridiculously small for this amount of money! Then the front desk tried to trick us for the size of the bed - we with my husband bought queen, they gave us double instead and try to argy that its queen (thanks God by accident I had a small ruler in my purse - only when I showed it to them - the front desk admitted the "mistake" and gave us 115$ discount - again - very questionable how much this type of room suppose to cost and how much our discount suppose to be in this case.. The swimming pool was a bit dirty. then I was returning to the hotel at 12 am - the security stopped me at the lobby demanding to show the room key to proof that Im staying at this Hotel - which is extremely rude! what if I forgot my key? My husband got to the room like 5 min before me.. (he would come down in this case but still).. after the whole day in school you are extremely tired and the last think you need is to proof something at the lobby when you pay $400 a night.. come on! And lastly - the is no complimentary breakfast as in any other rather cheaper hotel I ever been! and you know why - oh, they are doing renovation! is there anything about renovation in the description??? - Nothing!! The Honorable Hotel supposed to give you discount because they renovating.. not just take your breakfast away from you for the same amount of money for room, isnt it? Of cause you can ask for a room service or go to the restaurant.. to spend extra money.. so my feeling from this stay - all the stuff think about - is money and all the tricks they can do to push or fool you to spend more, instead of trying to make you feel comfortable and wanted as a dear guest at this Hotel. The location was the only plus for us, cause we came to visit Berklee classes. Never again!

All is about to be great but the subway noise was terrible it’s like my bed is shaking

The bell boys are very rude. They didn’t want to help lift my bags.

Pretty good experience overall. Very close to many things in Boston.

The location is very central and convenient to visit the city. The room had a beautiful view in the river.

Great location with clean and spacious room !

For visiting the bso concert, the location was good. In particular, the hotel is connected to the other shopping mall, so it was so convenient. But other things like the concierge service, dining and amenity was disappointed a bit.

It's connected to the mall, so can do everything without going outside. The facilities are a bit old, but room is spacious and the windows don't open. I highly praise Mr. Augustin(?) at the front desk. I'll never forget him kindly finding me a beer opener. I will definitely go again because of him:)

Good location, safe, nice view of MIT and Cambridge. Connected with a very big mall.

The room is comfortable and spacious, and the location is very convenient!