Hotels near Crosspointe Church, Bothell

The room is clean and convenient

We wanted to like this place. The property itself is so unique and beautiful. The rooms are nice and most of the staff are well trained and very nice. However, we went for our anniversary this past weekend and experienced the following issues: 1. At check-in we were given the wrong room. When I called to ask, the front desk person first questioned my representation saying she showed a standard room, as I was looking at my email confirmation saying the opposite. She then tried to tell me they were basically the same room. She then later called back, moved us into the correct room and gave us a $50 credit, which I appreciated and thought issue resolved. 2. In the week leading up to our visit, I was texted that the hotel was going to put a complimentary bottle of champagne in our room. I was appreciative. The bottle was not in our first room. Not until we were moved to a different room was the champagne there. I know it was a free bottle. But if you represent to me that you are going to do it, and you hold yourself out as an exceptional Michelin-key resort, things like that shouldn't be missed. 3. We booked couples spa treatments. In between services there is as waiting area with loungers, water/tea/coffee, magazines, etc. There was not enough seating so my wife and I sat outside in the rain under an umbrella. Staff was nice and brought us blankets. But there was no apology and I can't stomach we paid that much money and had to sit in the rain because there was not enough seating. 4. The biggest issue was noise. We have three young children and one of the biggest things we were looking forward to was sleeping in. At 5:37 a.m. we were woken up to a loud beeping noise from a truck backing up that repeated over and over. The truck was taking down a wedding tent from the night before and loud clanging, talking, and noise continued for the next hour. It is an old building and noise traveled right through the windows. I called the front desk but the noise didn't stop. When I complained at check-out, staff was barely apologetic and told me, ”no one else seemed to have an issue”. We spent thousands at your property that is clearly trying to be elite. The lack of caring for the noise issue really was the nail in the coffin. We are not light sleepers. If this hotel didn't hold itself out to be what it is which is also reflected in the room prices, I wouldn't be this nit-picky. However, for the money, if you're looking for a top end hotel, I'd go elsewhere.

Very close to a friend's house, there are restaurants, supermarkets, gas stations, etc., so the location is very good for us. The hotel is very close to the 405 highway, a bit noisy, but also very convenient. The hotel has an elevator, which is stronger than many big car stores. There are not many varieties of breakfast, so you can accept it. The room equipment was a bit old and the refrigerator in our room was broken. The two big beds are very tall and very soft, and one adult with one child is still very loose. The service staff had a older grandmother in addition to the front desk, and everyone else was very NICE. We left a tip for HOUSE KEEPING, and the waiter also deliberately left a note. The only thing that was a little bad was the air conditioner in the room, which was a bit noisy.

I thought it would be difficult to use the facilities in the hotel due to Covid, but it was good I could use the swimming pool and various facilities safely by controlling time each other. I highly appreciate that the meal is packaged separately in the morning.

Except that the room was a bit noisy, everything else was fine. It is recommended to choose a room that is not facing the street.

Nicely renovated rooms. My original room's bed was sinking down due to a mattress problem and they switched my room for a bed with a newer mattress. Good service overall.

The hotel should have just been renovated, the exterior looks rather old, but the rooms have been renovated so they are still pretty good. The location of the hotel is also ok, and the breakfast is relatively simple, and it is the shop with the least variety.

My wife and I had come to visit Edmonds and see family. We stayed 5 days. A fabulous experience! I highly recommend Best Western Plus!!! Service on par with a 5 star! Rooms were great value. And location was incredible. Thanks Sammie and the whole team! Breakfast was fantastic 😍. The wife availed herself of 212 med and loved it! The marsh birdwatching was super! Fishing charters are all there too. Watching the sunset from Arnies' was special. Love Best Western Plus!!!

I’ve stayed at this hotel whenever I’m in Bellevue, WA for well over thirty years. My earliest memories of this property were as a Red Lion Hotel. Then it became a Double Tree and finally, on its deathbed , it’s a Hilton. How the mighty have fallen… Not withstanding the property, which I’ll get into, I will say that the staff are generally kind and helpful. So this review is not to diminish their efforts. However hard they work, the reality is this property is beyond salvage and should be torn down and a new property should be built in its place. The bedrooms are grossly outdated, and when you look behind the doors, or in between the furniture, you’ll see how old this hotel is. While it’s sizeable in space and scope, the elevators are tragically slow, with two-of-four being out of commission when we stayed there recently. Sadly, the water pressure is so low it takes forever to wash and rinse. Our keycard failed three separate times, requiring a long walk and painful elevator ride back to the main desk where the staff reset the keycard. The pool is functioning, but there were never enough chairs and loungers. Add to this there were never enough fresh towels and you’re getting the taste of mediocrity this hotel delivers. One absolutely disgusting site is the swamp that lies just beside the pool (down the concrete foundation about twenty feet). I have no idea who thinks this is aesthetically pleasing, but it’s not. It’s home to a few ducks who clearly have poor taste in accommodations, as did we. This poolside unattraction is downright ugly. One thing I was interested to see were several staff members not wearing any type of formal Hilton uniforms. The breakfast buffet chef was literally dressed in Carharts with a t-shirt, work boots and a ball cap on. And one of the maintenance staff looked like he just walked in off the street. Management must have been on vacation at another property. Finally, the outside of the building, including the massive sloping glass facade, clearly hasn’t been washed in decades. And worse, yet, the parking area is filthy to say the least. Food containers, candy wrappers, cigarette butts and hygiene products lay a strewn for days with no effort to maintain a modest effort in appearance. This was the last time we will stay at this hotel. If you want to save yourself frustration and disappointment, I encourage you to stay at the new Marriott up the street. Literally blocks away, it’s a cleaner, nicer bet.

We stayed here before our Alaska Cruise and had a very good experience. The rooms were clean and comfortable. Rooms include a mini fridge, Keurig coffee maker, iron, and safe. Dove bath products are provided. Hair dryer is attached to the bathroom wall. The front desk staff were so polite and professional at every interaction. We did pay for the package that included breakfast at Toast and Toast restaurant next door to the hotel. Food was good and generous portions. Coffee is not included so take a little cash with you. Short walk to the Space Needle. Upon check in, we signed up for the shuttle to the cruise port for $10 a person plus tip. Driver was on time, very friendly. Although we did see a few homeless people, we never felt unsafe.